I have been a Comcast customer in Illinois for over 15 years. Moved to Florida (Miami).
Have had the Comcast service for 1 1/2 years, the TV Comcast service here is the worst, phone is not far behind. But the cable TV is awful. I have had 8 DVR boxes replaced, the cable wires have been re-done several time at their expense, the service goes out all the time, and the Techs (most of them 9 out 10) are terrible. Poorly trained and lack knowledge of the system.
Over the phone customer service telephone techs are of no use.
Neighbors switched to other providers due the service issues. Oh, did I forget to mention that their billing system is also terrible...
Product or Service Mentioned: Comcast Tv Service.