When I started using Comcast, they provided me with a new email account at comcast.net, and sent all of my bills to that address that I didn't even know how to access. There wasn't even an option to send my bills to the email that I actually check.
Of course I never checked this email, thus I never knew when i needed to pay a bill and therefore got stuck with late fees. I will be cancelling my service, since I would rather have no internet at all than *** internet and bad service.
Thanks for being terribly inconvenient, Comcast.
Product or Service Mentioned: Comcast Internet Service.