State: Colorado City: Denver Product: Comcast Customer Care Clear all filters (4 of 198 reviews match)
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Comcast in Denver, Colorado - Added charges

I have ghad my account hacked for baseball specials that were charged 200.oo to my account I went into Comcast and they said they fixed it. They did absolutely nothing. I have to pay additional charges for nothing I am retired and limited on funds Comcast also charged me for a bounced check that never ever happened I demonstrated that the charge was not accurate I gave them copies of my abank demonstrating excess funds after their bill was paid and they hit me with an bounced check for $50.00. This company needs a class action suit applied to them This is just WRONG I will not go auto pay bnecause of these issues These young people who work there just look at you like you are a convict. BAD COMPANY
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Review
#1126933 Review #1126933 is a subjective opinion of poster.
Service
Comcast Customer Care
Pros
  • Fraud charges
Cons
  • Customer service
Reason of review
Poor customer service
Loss
$150
Preferred solution
Full refund

Comcast billing

1.6
Details
Comcast will omit telling about certain charges on the Phone and you your bill comes and with a big surprize Watch out for deceptive billing .I do not trust this Company and checking into other services in Denver They will also keep raising your bill and tell it was Some promotion. It's lays something with them They really can make you mad they are the worst and Will be the first company to go when the streaming Internet comes to life they suck big time hate hate hate hate hate hate hate comcast
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1 comment
Anonymous
#1240540

All they do when you go to their store is tell you the price plus tax, but when you get your BILLING Statement, it includes FEES that they didn't tell you about, and when you Complain, they tell you that is the NORMAL CHARGE.

Review
#949190 Review #949190 is a subjective opinion of poster.
Service
Comcast Customer Care
Reason of review
Poor customer service
Loss
$120
Preferred solution
Full refund
I Sharlen went to Xfinity in Aurora co off of Mississippi and Havana.Customer sevice was not so good. First off when I went inside, a spanish woman and a white woman we all three just looked at each other. Beacuse we didn't know what to do. Then a greeter came up to me...
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1 comment
Anonymous
#1144382

You may want to contact Comcast directly. This is not a website that is affiliated with them.

Review
#829323 Review #829323 is a subjective opinion of poster.
Service
Comcast Customer Care
Cons
  • Misrepresentation
  • Poor billing statements
Reason of review
Problems with payment
Loss
$15
Preferred solution
Please change my date to the 9th of every month.

Comcast in Denver, Colorado - The worst customer service ever

I moved, from one apartment to another one within the same building. It took hours and multiple phone calls to convince them that I could do it myself, with no huge charge and tech visit, that it was in the SAME BUILDING! Of course, after it worked for just about two days, the box went out. Now they say that the only way to get it fixed is to have a tech come in, for a charge of (at least) $50 to swap it out, or take the day off work to get to a (so-called) service center and swap it out myself. I live in Denver, right in Capital Hill, right in the middle. Comcast, in it's infinite wisdom, has removed all the service centers from Denver. There are literally none within the city limits! Really, I have to pay them to take care of their own equipment! Or do without! What a scam, I pay rent on the box, and the service is far from cheap! Greedy crooks!
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Review
#449511 Review #449511 is a subjective opinion of poster.
Service
Comcast Customer Care
Loss
$250