All I can say now is the I have been jerked around by comcast for months. Lied to, charged for service that's not working (DVR), promised a refund for months of non-service, then told, "Well, you only mentioned that the service didn't work in your last service call and we can only give you a partial month refund." I'd been calling and complaining for months.
But, the topper today: They cut off service because I had, the said, not paid my account since January. Hey, folks, I said when I called, I just paid $170 two weeks ago to you! No, we don't have any record of that, they said.
Funny that my bank account shows that amount going to comcast two weeks ago. If their lips are moving at comcast, they're lying.