Marietta, Georgia
Not resolved
1 comment

Called Comcast for and outage today on both my internet and my cable only to be cussed at by the rep, told I have Ghosts that caused my issues and then to be hung up on. The Rep was named Al.

Got to Love great Customer Service! Then when I called back there was no record of my first call ( wonder how that happened)...

Comcast these days has more outages then any other company we have been with its easy four to five outages a week for hours at a time on both the cable and the internet . Looking for a new company now GOODBYE Comcast!

Product or Service Mentioned: Comcast Customer Care.

Reason of review: Poor customer service.

Monetary Loss: $50.

Preferred solution: Let the company propose a solution.

Comcast Cons: Being cussed at by the rep.

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Seriously, did you ever stop and consider the rep may be right about the ghosts?? DID YOU?!