Called Comcast for and outage today on both my internet and my cable only to be cussed at by the rep, told I have Ghosts that caused my issues and then to be hung up on. The Rep was named Al.
Got to Love great Customer Service! Then when I called back there was no record of my first call ( wonder how that happened)...
Comcast these days has more outages then any other company we have been with its easy four to five outages a week for hours at a time on both the cable and the internet . Looking for a new company now GOODBYE Comcast!
Product or Service Mentioned: Comcast Customer Care.
Reason of review: Poor customer service.
Monetary Loss: $50.
Preferred solution: Let the company propose a solution.
Comcast Cons: Being cussed at by the rep.