State: California City: Visalia Product: Comcast Customer Care Clear all filters (2 of 198 reviews match)
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2.0
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COMCAST BILLING SCAMS/WORDPLAY/MINDF**K
COMCAST BILLING SCAMS/WORDPLAY/MINDF**K
COMCAST BILLING SCAMS/WORDPLAY/MINDF**K
COMCAST BILLING SCAMS/WORDPLAY/MINDF**K
COMCAST BILLING SCAMS/WORDPLAY/MINDF**K
COMCAST BILLING SCAMS/WORDPLAY/MINDF**K
I am disputing Comcast now. I transferred service and only owed $67. However, they have me owing $158 from old residence and have given me numerous lies to explain the charge and even said it comes from a missed payment last YEAR! smh. I clearly have a bill where I was...
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Review
#1088815 Review #1088815 is a subjective opinion of poster.
Service
Comcast Customer Care
Pros
  • Internet service
  • Cable
Cons
  • Incompetent representatives
  • Deceptive practices
  • Scammy and confusing billing scheme
Reason of review
Poor customer service
Loss
$140
Preferred solution
Price reduction
Tags
  • Comcast dishonesty
  • Comcast Reviews
  • Blling Scam
1.1
Details
Ridiculous interactions with Comcast customer service over cable and Internet last several months. Clueless. Give contradictory information. 2 hour wait for on-line chat. Service people with poor English skills. Told me I needed a service call to check lines due to low...
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1 comment
Madashell17
#1266320

I went through this in Ky. 3 years ago.

They cashed my checks, then got adamant that I HADNT paid and slammed me with big late fees. I went to the bank and got photo copies of the payments and Comcast still said they hadn't been paid! I paid twice in 10 days for same bill. They cashed both checks.

I took their equipment back and cancelled service. They had the audacity to report me to credit bureau.

They want more free money. Not!

Review
#986006 Review #986006 is a subjective opinion of poster.
Service
Comcast Customer Care
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution