State: California City: Roseville Product: Comcast Tv Service Installation Clear all filters (1 of 2 reviews match)

Comcast in Roseville, California - Ripping off the Elderly

My parents are very elderly. Bedridden much of the time and like to watch old movies. Comcast installed cable at their home by laying 50 feet of cable on the ground in the yard and draping the rest across the rain gutter downspouts. There is even a loop hanging across the back doorway! Are you kidding me?!!!!! Serious safety hazard. After my old mom got out of the hospital from a quad bypass surgery, she called to have it fixed. A service tech came out and said it was not his job, but someone would be out on Monday to correct, what he called, a sloppy installation- and he would personally be there to inspect it. No one ever came. After a half hour on the phone tree, finally a live person came on and told us the service tech cleared out the service request as "problem solved" and they were not coming back out. DO NOT use this SCAM company. Any provider at all would be better. There is a special little room in *** for those who abuse little old ladies.
View full review
#1086705 Review #1086705 is a subjective opinion of poster.
Comcast Tv Service Installation
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution