State: California City: Los Angeles Product: Comcast Internet Service Clear all filters (3 of 763 reviews match)
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Comcast in Los Angeles, California - Internet down for over a week and counting

Internet down for over a week so far. No explanation, just mistaken guesses from customer service. Cable (limited basic) was only out for a short time (we can't have our advertising revenue interrupted now, can we?). All this after a promotional 'speed boost' that I didn't ask for and didn't need. Many dump on concast customer service, but I've had good exchanges with them (the US based ones, primarily); it's the corporate practices of this ever growing goliath/monopoly that concern me more. This outage, with no apparent backup/fallback plan, and slow resolve has me sorely wanting alternatives. What happened to the Telecom Act "promise" of low cost high speed internet access? Id like mine UNBUNDLED and a la cart, please.
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#410401 Review #410401 is a subjective opinion of poster.
Service
Comcast Internet Service

Comcast in Los Angeles, California - Extremely Poor Standard Definition Cable TV

Comcast's standard definition TV signal quality is the worst I've ever seen. I just moved here from California and find the state of Washington still living in the electronic stone age. In terms of high quality fiber optic TV and Internet services normally available across the nation, Washington shows up as the black hole in the upper left corner of the map. I recently found, for $15 from Home Depot, an HDTV Antenna that pulls in far better quality images, including a number of HD channels, into crystal clarity, for ZERO DOLLARS a month. Not as many channels, mind you, but MUCH BETTER QUALITY than Comcast has been able to deliver in all their years in business. Get a clue, Washington and Comcast. You need a change of management in this state.
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#371656 Review #371656 is a subjective opinion of poster.
Service
Comcast Internet Service
So for 6 months, we were paying for 20 mb speed, but had really *** service. we were then going to be charged for more for the same *** service so we complained. things that we learned: 1) we found out that we shouldve received a new modem that could process 20 mb...
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6 comments
Anonymous
#412611

CONcast Kim Edwards is a major MOMO for writing an email asking you to work off the clock w/o pay LOL ROFL LMAO Edwards & Comcast = major FAIL AWESOMESAUCE YOU=WIN

8) :grin :p

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#288266 Review #288266 is a subjective opinion of poster.
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Comcast Internet Service