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Comcast in Stockton, California - Sneaky Financial Business Practices

Our account was incorrectly sent to debt collections due to not returning our equipment. We did return the equipment and we have receipts to show proof. After almost 2 years of back and forth between Comcast and the Debt Collection Agency, it was resolved in 8/2018. The Debt Collection agency sent a letter to my email which I also forwarded to Comcast showing proof of case closed on 8/5/2018. Today which is 4/1/2019, I get a call at work for the EXACT SAME ISSUE and DOLLAR AMOUNT different Debt Collector. I called Comcast and they didnt seem to know anything about the prior case being closed. I asked then why was it sent to a different Debt Collector? They had no answer. So this is year 2.5 of dealing with a dead issue that has been brought back to life.....
2.1
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Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
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Value for money
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I didn't like
  • Billing practices
#1505071
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Comcast in Santa Maria, California - Bad service

I have iPhone X. I go to icon connect then go to voice and to my surprise I find my messages on top of messages it said this phone number 415-923-6953!!! Now this may seem strange but I moved out of that area long ago. The new number is on my account. Look at voice top said call log (415)-932-6953. Not a valid account phone number.
#1421894
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Signed up for Blaster Pro, getting the 200+ Mbps speed. Then for the next 2 months, I randomly would do a speed test, and I'm getting 50-60 range in speed (June 9 -77.04, June 27-51.89, July 13- 77.86, July 23 - 51.49). When I called Comcast, I was told the equipment...
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1.9
I didn't like
  • Inconsistency between reps
  • Not as advertised internet speeds
  • Lying to customers about service problems
#1311100

Comcast in Santa Maria, California - Box with wiring exposed

Comcast - Box with wiring exposed
Comcast - Box with wiring exposed
I found maybe some sort of wire exposure outside of box maybe someone tampering with box. Maybe some person forget to put wire back in box , but I seeen no Comcast personal ever do this. 330 E. Enos Dr. Building Q.
#1260305
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I have one choose your network this one is called Yoses room TV.b on my internet without my permission or any said asking or me giving out password to this line. Can someone please check this out. This is one just problem my iPhone I had a hard time getting it to work...
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COMCAST BILLING SCAMS/WORDPLAY/MINDF**K
COMCAST BILLING SCAMS/WORDPLAY/MINDF**K
COMCAST BILLING SCAMS/WORDPLAY/MINDF**K
COMCAST BILLING SCAMS/WORDPLAY/MINDF**K
COMCAST BILLING SCAMS/WORDPLAY/MINDF**K
COMCAST BILLING SCAMS/WORDPLAY/MINDF**K
I am disputing Comcast now. I transferred service and only owed $67. However, they have me owing $158 from old residence and have given me numerous lies to explain the charge and even said it comes from a missed payment last YEAR! smh. I clearly have a bill where I was...
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2.0
I liked
  • Internet service
  • Cable
I didn't like
  • Deceptive practices
  • Scammy and confusing billing scheme
  • Incompetent representatives
#1088815
My parents are very elderly. Bedridden much of the time and like to watch old movies. Comcast installed cable at their home by laying 50 feet of cable on the ground in the yard and draping the rest across the rain gutter downspouts. There is even a loop hanging across...
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1.0
#1086705
COMCAST IS THE WORST ISP EVER!!! I have paid and paid and paid and my balance just keeps going up. They tell me they returned payment even though they never return the payment! Thieves! Comcast tells me to call my bank and my bank says that Comcast took the payment and...
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1.0
I didn't like
  • How they steal peoples hard earned money
#1060061
Every couple of months, Comcast will add a monthly rental or purchase to my bill. I find it usually when I go to recently watched and a movie rental is in there that I did not watch. I go back through my monthly bills and see other movies that I have not rented or...
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offconsumerpissed
offconsumerpissed

Gee, how convenient. I have Comcast and have never had such issues. Then again, I've never ordered a movie (or had someone in my house order a movie) and then pretend like the...

#1010958

Ridiculous interactions with Comcast customer service over cable and Internet last several months. Clueless. Give contradictory information. 2 hour wait for on-line chat. Service people with poor English skills. Told me I needed a service call to check lines due to low...
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Madashell17
Madashell17

I went through this in Ky. 3 years ago. They cashed my checks, then got adamant that I HADNT paid and slammed me with big late fees. I went to the bank and got photo copies of...

1.1
#986006