getting very tired of cable tv going out in a regular basis. pay too much for such poor service.
now nobody answers phone after 10:00pm, then when you finally get ahold of someone, they can't get anyone out to fix cable for a week. if this is the upgrade they keep talking about, it is really a downgrade. customer service representatives don't seem to care about the customers inconvenience or about crediting your account when you have been without service.
recently the cable tv is going out more and more. i was also charged to have my cable reconnected after the neighbors pulled down some vines and pulled my connection out...not my fault, i shouldn't have been charged.
Product or Service Mentioned: Comcast Customer Care.