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Had Comcast cable installed. Installation was not safe; the cable hung to low and the outside wall installation went across the entrance stairway for someone to trip over.

H. Schmitz call several time over 3 weeks but got the run around saying it was fixed. (which it wasn't) Today a truck backed into the drive and took the cable out. Which now on the driveway.

In calling Comcast I finally got through but they forward me to another number where I waited for 10 minutes and finely go a message this number is no longer in use. I called back and presented my situation again and they said they would have someone call me in a few hours to schedule a fix.

This would not have happened in the first place with appropriate service installation. I own a few other places and it appears that Comcast is subcontracting some of the service out and the installation is of poor quality.

Product or Service Mentioned: Comcast Installation.

Reason of review: Poor customer service.

Monetary Loss: $150.

Preferred solution: Let the company propose a solution.

Company wrote 0 public responses to the review from Jul 18, 2017.
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