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Hi..i had a dispute took me 4 months to resolve...but wouldn't give up until got the credit i deserved...finally got to talk to a representative that been there a long time and had enough sense to understand the problem. So DON'T GIVE UP......i made a payment 83.06 got...
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1.0
#1020202

Resolved

Not Happy at all right now Comcast. First of all your technician comes out says he can't put the service in because trees are in his way, but the trees he was asking me to cut did not seem to block him so he couldn't get me a temporary service. So first chance I get I...
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We are on a fixed limited income. We can no longer afford to have TV. Internet or our home phone. Our last bill is for over $227 a month. There is nothing that is worth paying that amount. I have been trying to call Comcast and have been on hold for 45 min......
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Anonymous

Anonymous Spent two and a half hours on line with a Comcast Xfinity rep the other day. The out come was somewhat productive. We did receive a new two year contract at a reduced rate ...

Resolved

My company has eight locations. Seven of them only have basic services (1 line/2 phones)The bill is around $115 per location. The HQ has more lines/phones or seats/extensions and internet service. The bill for this facility is around $500. Although the prices have...
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Resolved

After 3 months of many calls and e-mails, I contacted Comcast Feedback and finally got one person do deal with. It still took her 4 weeks to resolve my issue, but I have the contract I was promised back in January, finally. I wish they could have resolved this sooner,...
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I liked
  • When it works its good
I didn't like
  • Poor customer service
#618746

Resolved

COMCAST your policy is UNFAIR for customers- As a customer I pay charges for the entire month, whether or not I use the services on a particular day I have to pay for the entire month. But when it comes to OUTAGE from comcast, you give credit adjustment equivalent to...
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Anonymous

Anonymous You are a ***. Really? Credit for the entire month?

Resolved Featured

Comcast - Price Change and slow speed
Comcast - Price Change and slow speed
The special ended for my internet, new price went up 10$. Next month went 22$; with 2 months the rate doubled. . Called and all I get is the 10$ increase was for a 1 month special, and the 22$ was the new monthly rate (66.95$). Yet, when I called about the 10$ increase...
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I didn't like
  • Outrageously high prices
  • Service
  • Being lied to
#610321
I HAD THE WORST EXPERIENCE WITH THIS COMPANY. seriously they should stop serving people. They overcharged, hey change your services, offer you a nice package for an affordable price, the surprise: it doubled up for x and y reason. Customer service is not polite, signal...
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1.0
I didn't like
  • But after 3 months
  • Had to disconnect
  • Nightmare is not over
#545847
PissedConsumer should not require 100 word minimums! The following description of problem should suffice: Bait and Switch on prices and unable to port. First a $100 deposit is required despite my FICO in excess of 700. They do offer free installation of phone and...
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Contact Comcast

Headquarters Address:
Comcast Corporate Headquarters
1500 Market Street
 Philadelphia, PA 19102-2148
Phone:
(800) 266-2278
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