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I've just installed the Latest Hardware Update from Comcast/xfinity about two weeks ago, the ARRIS TG1682G. The regrets have begone. Let me start by talking about the previous hardware that wasn't very impressive to start off with, at least the WiFi portion of it....
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Anonymous
Anonymous

Trade it in for a Cisco DCP3941T at Comcast. Same Specs Unit as Arris

Anonymous
Anonymous

dlink dcs 1100-16 works great

3.0
I didn't like
  • Ondemand
  • Internet speed
#738168
The following is an excerpt from my actual 2013 small claims presentation where I sued Comcast over $1,800. Feel free to use it as you feel the need to help you with your small claims action. Comcast actually perjured themselves several times during my hearing. In one...
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Anonymous
Anonymous

I forgot to add that they charge customers for equipment when it already belonged to the customer. They promise discounts on our bill for all our trouble and they are never gi...

Anonymous
jamiejetjamie

This happens to us every single month, nothing but problems with internet, phone and tv. Then, to make up for it, they promise free HBO and Showtime, then they refuse to give ...

#455851
Comcast - Horrible installation
Comcast - Horrible installation
Comcast - Horrible installation
Comcast - Horrible installation
I have a rental and the new tenants brought Comcast in. My issue is with the installation. I have no idea about the Comcast service. After the initial install (see attached images) an employee of Comcast came out and reinstalled the proper way but the damage had been...
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#1051848

Comcast stinks

Comcast
#1054316
1.0
Take my advice. Avoid comcast at all costs. My experience was horrible as were so many others that Ive read about. Make sure you do research. Prices rising every month, terrible customer service, srood up service calls with no show no call, tv interference, internet down, rude wmoloyees
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Comcast email

Comcast
#1053100
1.2
Comcast deleted 11k of my emails. Assured me they were still on the server and would be no problem to restore them. After countless hours on the phone they didn't know why but they were deleted by Comcast and they are forever gone. I am really screwed now and Comcast does not care at all about this. Monopolies do what they do. Need regulation here is my feeling.
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Comcast - Billed almost double of what was offer

Comcast
#1064159
1.0
Comcast solicitor called me. I kept saying i wasnt interested. I was about to hangup when was offered a great deal. I agreed to it. When i received the bill it was close to double what i agreed to. Comcast will not correct the bill. They wont answer my continued requests to speak to a manager
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First, rather than pay a termination fee, downgrade to just internet or basic cable with a new promotion or package through their Loyalty Department. As long as you downgrade, they can not charge you a termination fee. Then, after you get that set up, cancel cable tv...
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3.3
I liked
  • When it works its good
I didn't like
  • Inability to help
  • Cable service
#1032741
My Comcast bill increased $60 this year with no changes to service
My Comcast bill increased $60 this year with no changes to service
In January of 2016, I signed a two (2) year contract with Comcast for Triple play. I was on Double play prior to that but they encouraged me to move to Triple play by giving me a $20 service discount. They told me my bill would be $149.99 for the 2 years and they even...
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Anonymous
c walters

Comcast is the worst !!!! They did the same thing to me their representative told me my bill would be lower than it was before ... they charged me for equipment I had turned ...

#1039095
chat id: baada489-c4d8-4434-8b19-5d736061d3fe Problem: I have my own modem now. How do I go about switching out your modem for my new one? Jolly > Hello MARK_, Thank you for contacting Comcast Live Chat Support. My name is Jolly. Please give me one moment to review...
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1.0
I didn't like
  • Lack of communication
  • Customer service
  • Being lied to
#948049
I have had comcast for a couple of years. On and off I had to disconnect due to there not being any funds. Never had an early termination fee. I run out of money and move to a cheaper state where comcast is not offered. I have to use Spectrum Charter. When I was in my...
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Anonymous
Anonymous

It falls to you to educate yourself when it comes to any service contract. As with any company that provides a contracted services there is always a ETF. To claim ignorance of...

Shaggsloco22
***gsloco22

If your income is so limited you probably shouldn't have ordered Comcast in the first place. How dense are you? Early termination fees are common knowledge, just like with c...

2.9
I liked
  • Reps on phone although not smart were very nice
I didn't like
  • Time consuming
  • Deceptive charging
  • Inconsistency between reps
#1040973
Long post, bear with me. #comcastfail In February of 2016 I noticed some discrepancies in my Comcast bill. It was significantly higher than it normally was, but I couldn't view and itemized bill anywhere. I called them multiple times to try to get a copy of my bill or...
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1.0
#1035150
I paid my final bill three weeks ago and there was a $150 Early Termination Fee, I spoke with the lady and told her that I had comcast at the new place I moved to and I was an authorized user. She looked up the account and said yes, I can see that. I will credit the...
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1.9
I liked
  • Variety
  • Flexibility to turn off when not needed
  • Installer
I didn't like
  • Being blatantly lied to
  • Will not do as they promised
#1039221
COMCAST IS THE WORST ISP EVER!!! I have paid and paid and paid and my balance just keeps going up. They tell me they returned payment even though they never return the payment! Thieves! Comcast tells me to call my bank and my bank says that Comcast took the payment and...
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1.0
I didn't like
  • How they steal peoples hard earned money
#1060061