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I've just installed the Latest Hardware Update from Comcast/xfinity about two weeks ago, the ARRIS TG1682G. The regrets have begone. Let me start by talking about the previous hardware that wasn't very impressive to start off with, at least the WiFi portion of it....
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Anonymous
Anonymous

Trade it in for a Cisco DCP3941T at Comcast. Same Specs Unit as Arris

Anonymous
Anonymous

dlink dcs 1100-16 works great

3.0
I didn't like
  • Internet speed
  • Ondemand
#738168
COMCAST HIRED SUB (DUDA CABLE).  BAD!!!!!!!
COMCAST HIRED SUB (DUDA CABLE).  BAD!!!!!!!
COMCAST HIRED SUB (DUDA CABLE).  BAD!!!!!!!
COMCAST HIRED SUB (DUDA CABLE).  BAD!!!!!!!
COMCAST HIRED SUB (DUDA CABLE).  BAD!!!!!!!
Ok. Comcast cable in Greensburg came out. Stated new cable needed run from street to house!! OK. WE WALKED THE PATH AND ONE CALL WAS CALLED FOR UTILITIES. COMCAST HAS A SUB CONTRACTOR DO THE WORK (DUDA CABLE). Told I didn't have to be there. Come home from work....
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Anonymous
Anonymous

So many complaints I read about this all the time!!!!! WISH YOU THE BEST. CORRUPT SYSTEM THEY SEEM TI KNOW HOW TO WORK THE STSTEM.

Anonymous
Anonymous

Just get a lawyer and SUEthem both!!!!! THEY SEEM TO HAVE HAD THERE CHANCE TO MAKE RIGHT & CHOOSE NOT TO!!!!!!!GOOD LUCK.

1.0
#1073550
COMCAST BILLING SCAMS/WORDPLAY/MINDF**K
COMCAST BILLING SCAMS/WORDPLAY/MINDF**K
COMCAST BILLING SCAMS/WORDPLAY/MINDF**K
COMCAST BILLING SCAMS/WORDPLAY/MINDF**K
COMCAST BILLING SCAMS/WORDPLAY/MINDF**K
COMCAST BILLING SCAMS/WORDPLAY/MINDF**K
I am disputing Comcast now. I transferred service and only owed $67. However, they have me owing $158 from old residence and have given me numerous lies to explain the charge and even said it comes from a missed payment last YEAR! smh. I clearly have a bill where I was...
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2.0
I liked
  • Internet service
  • Cable
I didn't like
  • Deceptive practices
  • Scammy and confusing billing scheme
  • Ineffective customer service
#1088815

Comcast - They lie

Comcast
#1101672
1.2
Details
The rep said they have NFL package ask them 4times they said yes then they said all lines been updated an internet is unlimited take to other people an that's all all a lie
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Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website

Comcast - Getting old

Comcast
#1093569
2.3
Details
I am a complete Syfi buff. Im 58 and love the 40s thru the 90s Movies and Syfi Theatre 2000. Why is the Shooter on. Good movie on cable. Half the *** is not this at one time great channel. IMHO. This make a mask is BS too. Please bring REAL SYFI BACK. 2015-17 is ***..... Don
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Billing Practices
Customer service
Website

Comcast - Left arm and leg for EPL Futbol!

Comcast
#1104863
Really NBC! Now you charge extra to watch EPL action!! Not is not enough that I already pay top dollar for my sports package, now I have to pay extra to buy an app to watch Manchester United play??!! In the meantime, ESPN & FoxSportsGo app is free, allows chrome play, and lets you watch replay games for free! Freakin capitalist! just like a big corp, suck the little people dry to feed the beast.
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Comcast - Terrible installation commitment.

Comcast
#1090846
1.2
Details
I have been scheduled for two iNstall appointments and NO ONE HAS SHOWN UP OR CALLED! WHEN I REACHED A REP THEY SCHEDULED ME FOR A WEEK LATER! I am totally disgusted with the customer service and install guarantee! I am a new customer and I thinking twice about using Comcast! ANGRY!
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Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
The following is an excerpt from my actual 2013 small claims presentation where I sued Comcast over $1,800. Feel free to use it as you feel the need to help you with your small claims action. Comcast actually perjured themselves several times during my hearing. In one...
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Anonymous
Anonymous

I forgot to add that they charge customers for equipment when it already belonged to the customer. They promise discounts on our bill for all our trouble and they are never gi...

Anonymous
jamiejetjamie

This happens to us every single month, nothing but problems with internet, phone and tv. Then, to make up for it, they promise free HBO and Showtime, then they refuse to give ...

#455851
Comcast - Horrible installation
Comcast - Horrible installation
Comcast - Horrible installation
Comcast - Horrible installation
I have a rental and the new tenants brought Comcast in. My issue is with the installation. I have no idea about the Comcast service. After the initial install (see attached images) an employee of Comcast came out and reinstalled the proper way but the damage had been...
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Anonymous
Gary C

Time to break up the great Comcrap/NBC monopoly

#1051848
Comcast - Cable installation from Pole to House to computer
Comcast - Cable installation from Pole to House to computer
Comcast - Cable installation from Pole to House to computer
Comcast - Cable installation from Pole to House to computer
Comcast - Cable installation from Pole to House to computer
Had Comcast cable installed. Installation was not safe; the cable hung to low and the outside wall installation went across the entrance stairway for someone to trip over. H. Schmitz call several time over 3 weeks but got the run around saying it was fixed. (which it...
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#1076078
Comcast service deterioration
Tropical storm winds a week ago, no lines down, Comcast still has service out without communication or explanation. Att has restored all the neighbors that dumped Comsact last year and had less than 2 hours outage. To make matters worse, the cable plant for Comcast is...
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2.9
#1102048
Comcast - Horrible!
Like many people in southwest Florida who are still recovering from hurricane Irma, we are slowly putting our lives and proerty back together. I called Comcast right after the storm passed. I expected there to be a wait but at least wanted to get a service ticket in. I...
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1.0
I didn't like
  • Customer service have no idea how take care of the issue
#1110302
Comcast - Insanity
I have decided that I am going to review this issue as long as this crap continues! As previously mentioned still no service or communication from Comcast about when they are ever going to come here and reconnect the main cable line from Logan to the pole in my yard....
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1.0
I didn't like
  • Supervisor do not care
  • Inability to help
  • Messed up process management
#1112567
Comcast - This is the crap I’m dealing with
Just so you can see, here’s the new update from my Xfinity app. This is what I’m dealing with all day everyday!!! NOTHING BUT BS!!! What Einstein is sitting in an office, not even knowing where I am, much less if there is ANYONE in my area who gives a rats *** whether...
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1.0
I didn't like
  • Customer service representative
  • No service or communication from comcast
  • Being bounced from one support team to another
#1112462