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I've just installed the Latest Hardware Update from Comcast/xfinity about two weeks ago, the ARRIS TG1682G. The regrets have begone. Let me start by talking about the previous hardware that wasn't very impressive to start off with, at least the WiFi portion of it....
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Anonymous
Anonymous

Trade it in for a Cisco DCP3941T at Comcast. Same Specs Unit as Arris

Anonymous
Anonymous

dlink dcs 1100-16 works great

3.0
I didn't like
  • Internet speed
  • Ondemand
#738168
COMCAST HIRED SUB (DUDA CABLE).  BAD!!!!!!!
COMCAST HIRED SUB (DUDA CABLE).  BAD!!!!!!!
COMCAST HIRED SUB (DUDA CABLE).  BAD!!!!!!!
COMCAST HIRED SUB (DUDA CABLE).  BAD!!!!!!!
COMCAST HIRED SUB (DUDA CABLE).  BAD!!!!!!!
Ok. Comcast cable in Greensburg came out. Stated new cable needed run from street to house!! OK. WE WALKED THE PATH AND ONE CALL WAS CALLED FOR UTILITIES. COMCAST HAS A SUB CONTRACTOR DO THE WORK (DUDA CABLE). Told I didn't have to be there. Come home from work....
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Anonymous
Anonymous

So many complaints I read about this all the time!!!!! WISH YOU THE BEST. CORRUPT SYSTEM THEY SEEM TI KNOW HOW TO WORK THE STSTEM.

Anonymous
Anonymous

Just get a lawyer and SUEthem both!!!!! THEY SEEM TO HAVE HAD THERE CHANCE TO MAKE RIGHT & CHOOSE NOT TO!!!!!!!GOOD LUCK.

1.0
#1073550
The following is an excerpt from my actual 2013 small claims presentation where I sued Comcast over $1,800. Feel free to use it as you feel the need to help you with your small claims action. Comcast actually perjured themselves several times during my hearing. In one...
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Anonymous
Anonymous

I forgot to add that they charge customers for equipment when it already belonged to the customer. They promise discounts on our bill for all our trouble and they are never gi...

Anonymous
jamiejetjamie

This happens to us every single month, nothing but problems with internet, phone and tv. Then, to make up for it, they promise free HBO and Showtime, then they refuse to give ...

#455851

Comcast - No closed captions

Comcast
#1072139
1.0
Never had closed captions so cannot eatch shows
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Comcast - They suck big time

Comcast
#1088322
1.7
I am trying to get serviceable and I am told I am not there is 4 boxes by me and one acrois tge street and only 5homes I am told I would have to pay to get service with them . They are willing to miss out all rhe future payments from these customers . I have to pay for box in front of my home and wire and etc . Total ***
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Comcast reps that lie to you

Comcast
#1082977
1.8
Was told my bundle package was for three TV's and the price_____was a month. Well that price never showed up and they continue to add fees and charges for equipment that was part of the package Comcast SUCKS and LIES
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Comcast - Billed almost double of what was offer

Comcast
#1064159
1.0
Comcast solicitor called me. I kept saying i wasnt interested. I was about to hangup when was offered a great deal. I agreed to it. When i received the bill it was close to double what i agreed to. Comcast will not correct the bill. They wont answer my continued requests to speak to a manager
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Comcast - Horrible installation
Comcast - Horrible installation
Comcast - Horrible installation
Comcast - Horrible installation
I have a rental and the new tenants brought Comcast in. My issue is with the installation. I have no idea about the Comcast service. After the initial install (see attached images) an employee of Comcast came out and reinstalled the proper way but the damage had been...
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#1051848
Comcast - Cable installation from Pole to House to computer
Comcast - Cable installation from Pole to House to computer
Comcast - Cable installation from Pole to House to computer
Comcast - Cable installation from Pole to House to computer
Comcast - Cable installation from Pole to House to computer
Had Comcast cable installed. Installation was not safe; the cable hung to low and the outside wall installation went across the entrance stairway for someone to trip over. H. Schmitz call several time over 3 weeks but got the run around saying it was fixed. (which it...
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#1076078
#1 PRIORITY - I want the $60 service charges removed from my bills for 3rd service call to my home that was never done in home, had to send someone out to order truck to correct problem with pole line so they billed me I want to be able to see my bills and get one...
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1.4
I liked
  • Very little with this company
I didn't like
  • Wait time
  • Inconsistency between reps
  • Chatting
#1071877
First, rather than pay a termination fee, downgrade to just internet or basic cable with a new promotion or package through their Loyalty Department. As long as you downgrade, they can not charge you a termination fee. Then, after you get that set up, cancel cable tv...
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3.3
I liked
  • When it works its good
I didn't like
  • Cable service
  • Inability to help
#1032741
My Comcast bill increased $60 this year with no changes to service
My Comcast bill increased $60 this year with no changes to service
In January of 2016, I signed a two (2) year contract with Comcast for Triple play. I was on Double play prior to that but they encouraged me to move to Triple play by giving me a $20 service discount. They told me my bill would be $149.99 for the 2 years and they even...
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Anonymous
c walters

Comcast is the worst !!!! They did the same thing to me their representative told me my bill would be lower than it was before ... they charged me for equipment I had turned ...

#1039095
Comcast Business is awful 4 months of issues.
Our small business contract was with up with another phone provider, internet, and wifi. Then we met : Tierre Landrum, Comcast Senior Business Account Executive M: 281.409.1086 | F: 713.583.5763 | business.comcast.com | Tierre_Landrum@cable.comcast.com 8590 West...
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1.6
#1068109
* Description of Complaint:My complaint is on numerous types: customer service issues, contract issues, service issues, repair issues. My mother moved to ocklawaha in August 2016- was referred to Comcast/xfinity by the electric company here in zip code 32179 and so she...
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1.0
#1084138