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I've just installed the Latest Hardware Update from Comcast/xfinity about two weeks ago, the ARRIS TG1682G. The regrets have begone. Let me start by talking about the previous hardware that wasn't very impressive to start off with, at least the WiFi portion of it....
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Anonymous
Anonymous

Trade it in for a Cisco DCP3941T at Comcast. Same Specs Unit as Arris

Anonymous
Anonymous

dlink dcs 1100-16 works great

3.0
I didn't like
  • Ondemand
  • Internet speed
#738168
The following is an excerpt from my actual 2013 small claims presentation where I sued Comcast over $1,800. Feel free to use it as you feel the need to help you with your small claims action. Comcast actually perjured themselves several times during my hearing. In one...
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Anonymous
Anonymous

I forgot to add that they charge customers for equipment when it already belonged to the customer. They promise discounts on our bill for all our trouble and they are never gi...

Anonymous
jamiejetjamie

This happens to us every single month, nothing but problems with internet, phone and tv. Then, to make up for it, they promise free HBO and Showtime, then they refuse to give ...

chat id: baada489-c4d8-4434-8b19-5d736061d3fe Problem: I have my own modem now. How do I go about switching out your modem for my new one? Jolly > Hello MARK_, Thank you for contacting Comcast Live Chat Support. My name is Jolly. Please give me one moment to review...
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1.0
I didn't like
  • Customer service
  • Being lied to
  • Lack of communication
#948049

Comcast Internet Service Review

Comcast
#1036328
1.3
My internet does not work properly. Been through two chats and phone calls. I AM WILLING TO PAY GOR A SERVICE CALL!!! They are no help. I'm probably going to cancel and pay the penalty...they don't care. They win ...I lose...for now.
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Comcast Tv Service Review

Comcast
#1045155
1.0
Dear comcast. *** you. Every Tuesday I watch on demand a show that airs new episodes on Monday night. Now I can't watch it on demand this Tuesday night because it's airing again on Friday? *** you. *** you. And oh yea, *** you.
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Comcast Internet Service Review

Comcast
#1041736
1.0
I really hope you're happy with yourselves, you have probably the worst internet service I have ever witnessed. I sincerely hope and pray that you all stop what you're doing and find something else to do. Have a wonderful night (surprised that this wasn't helpful? Now you know how we all feel)
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Comcast Internet Service Review

Comcast
#1049757
Poor and intermittent service from comcast at sdk apartments
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First, rather than pay a termination fee, downgrade to just internet or basic cable with a new promotion or package through their Loyalty Department. As long as you downgrade, they can not charge you a termination fee. Then, after you get that set up, cancel cable tv...
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3.3
I liked
  • When it works its good
I didn't like
  • Inability to help
  • Cable service
My Comcast bill increased $60 this year with no changes to service
My Comcast bill increased $60 this year with no changes to service
In January of 2016, I signed a two (2) year contract with Comcast for Triple play. I was on Double play prior to that but they encouraged me to move to Triple play by giving me a $20 service discount. They told me my bill would be $149.99 for the 2 years and they even...
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Anonymous
c walters

Comcast is the worst !!!! They did the same thing to me their representative told me my bill would be lower than it was before ... they charged me for equipment I had turned ...

#1039095
Long post, bear with me. #comcastfail In February of 2016 I noticed some discrepancies in my Comcast bill. It was significantly higher than it normally was, but I couldn't view and itemized bill anywhere. I called them multiple times to try to get a copy of my bill or...
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1.0
#1035150
I have had comcast for a couple of years. On and off I had to disconnect due to there not being any funds. Never had an early termination fee. I run out of money and move to a cheaper state where comcast is not offered. I have to use Spectrum Charter. When I was in my...
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Anonymous
Anonymous

It falls to you to educate yourself when it comes to any service contract. As with any company that provides a contracted services there is always a ETF. To claim ignorance of...

Shaggsloco22
Shaggsloco22

If your income is so limited you probably shouldn't have ordered Comcast in the first place. How dense are you? Early termination fees are common knowledge, just like with c...

2.9
I liked
  • Reps on phone although not smart were very nice
I didn't like
  • Information between reps is not consistent
  • Time consuming
  • Inconsistency between reps
#1040973
I paid my final bill three weeks ago and there was a $150 Early Termination Fee, I spoke with the lady and told her that I had comcast at the new place I moved to and I was an authorized user. She looked up the account and said yes, I can see that. I will credit the...
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1.9
I liked
  • Installer
  • Variety
  • Flexibility to turn off when not needed
I didn't like
  • Being blatantly lied to
  • Will not do as they promised
#1039221
Hi..i had a dispute took me 4 months to resolve...but wouldn't give up until got the credit i deserved...finally got to talk to a representative that been there a long time and had enough sense to understand the problem. So DON'T GIVE UP......i made a payment 83.06 got...
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1.0
#1020202
On the last day of my billing cycle March 4 I decided to cut back to just internet. The rep sold me a package of standard, 13 channels, tv and internet for $88.00. Next bill comes and its $190.00! Turns out he ADDED anotgwr internet sercixe to my existing service,...
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Anonymous
Anonymous

This whole comment is bs and you know it. First of all agents can't raise the price of your equipment, that is an automatic charge and second of all we can't shut down your se...

2.2
#1045141