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Beware the Comcast Price Scams
I contacted Comcast to downgrade the Triple-Play service at our ski house to internet only. Using the chat feature, I contacted customer service. The agent informed me that the cost would be $71.95/mo for Performance Pro, which is 100mbps without a gateway/modem. After...
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1.4
I didn't like
  • Answer to problem is to put customer on hold and transfer
  • Inability to resolve problem
#1141043
Comcast - Insanity
I have decided that I am going to review this issue as long as this crap continues! As previously mentioned still no service or communication from Comcast about when they are ever going to come here and reconnect the main cable line from Logan to the pole in my yard....
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1.0
I didn't like
  • leaving work uncompleted
  • Supervisor do not care
  • Inability to help
#1112567
Comcast - This is the crap I’m dealing with
Just so you can see, here’s the new update from my Xfinity app. This is what I’m dealing with all day everyday!!! NOTHING BUT BS!!! What Einstein is sitting in an office, not even knowing where I am, much less if there is ANYONE in my area who gives a rats *** whether...
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1.0
I didn't like
  • Customer service representative
  • Being bounced from one support team to another
  • No service or communication from comcast
#1112462
Comcast - Simple Review #1475607743
1/1

Comcast Gift Card Review

Comcast
#930887
1.0
Details
Comcast online shows that you can get a gift card when signing up for service ... of course so when I called the lady on the phone said that's not correct and that she's been dealing with it all day?! Is that my problem?! Why are you advertising when you can't follow through?! I hate Comcast bs company
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Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
Comcast - Tv Service Review from Canton, Georgia
Comcast - Tv Service Review from Canton, Georgia
1/2

Comcast - Tv Service Review from Canton, Georgia

Comcast
#897729
They are so bad, my mom literally got into a relationship with a Comcast rep because he came out to the house like twice a week. Absolutely nothing works and they quite frankly don't care lol.
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Comcast - Xfinity Review from Salt Lake City, Utah
1/1

Comcast - Xfinity Review from Salt Lake City, Utah

Comcast
#893562
1.0
Details
So glad I pay $180 a month and this happens EVERY time I use on demand.
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Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
Comcast - Customer Care Review from Mansfield, New Jersey
Comcast - Customer Care Review from Mansfield, New Jersey
1/2

Comcast - Customer Care Review from Mansfield, New Jersey

Comcast
#848384
1.0
Details
Inexperienced Comcast technician goes through my ceiling. Causing major repairs!
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Customer service
Price Affordability
Reliability
Comcast - Worse by the day...
So - October 9th. No word from COMCAST, no trucks here working on the line. No refund from lasts months payment. I’d like to think that because it’s a holiday that it just has t posted to my account. BUT I DON’T BELIVE THAT! But everyday I check my Xfinity app just to...
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1.0
I didn't like
  • Poor excuses for bad service
  • Refusing to credit the account
#1112454
Comcast - COMCRASH SUCKS!! 100mb/sec package, YEAH RIGHT!!
Supposed to be getting an "Upgraded" package @ 100mb/download, and I can barely get 25-39mb on a good day!! Cannot believe I have been a customer for more than 2 years! I use a smart tv, and it has trouble streaming 480p content! They send multiple (different) techs...
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1.5
I liked
  • Voice remote
I didn't like
  • Not as advertised internet speeds
#1111502
Comcast - Horrible!
Like many people in southwest Florida who are still recovering from hurricane Irma, we are slowly putting our lives and proerty back together. I called Comcast right after the storm passed. I expected there to be a wait but at least wanted to get a service ticket in. I...
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1.0
I didn't like
  • Customer service have no idea how take care of the issue
#1110302
Comcast service deterioration
Tropical storm winds a week ago, no lines down, Comcast still has service out without communication or explanation. Att has restored all the neighbors that dumped Comsact last year and had less than 2 hours outage. To make matters worse, the cable plant for Comcast is...
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2.9
#1102048
Comcast - False Advertising
I signed up for services because the area we live in does not support Uverse (we were happy customers for years). Saw this ad for 12 month service for $44.99 basic cable and net w/HBO. Also if we sign up for autopay and paperless invoice we would receive $5 discount...
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1.3
I didn't like
  • Incompatance of the agent
#1092126
COMCAST BILLING SCAMS/WORDPLAY/MINDF**K
COMCAST BILLING SCAMS/WORDPLAY/MINDF**K
COMCAST BILLING SCAMS/WORDPLAY/MINDF**K
COMCAST BILLING SCAMS/WORDPLAY/MINDF**K
COMCAST BILLING SCAMS/WORDPLAY/MINDF**K
COMCAST BILLING SCAMS/WORDPLAY/MINDF**K
I am disputing Comcast now. I transferred service and only owed $67. However, they have me owing $158 from old residence and have given me numerous lies to explain the charge and even said it comes from a missed payment last YEAR! smh. I clearly have a bill where I was...
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2.0
I liked
  • Cable
  • Internet service
I didn't like
  • Incompetent representatives
  • Ineffective customer service
  • Scammy and confusing billing scheme
#1088815

Contact Comcast

Mailing Address:
Comcast Corporate Headquarters
1500 Market Street
 Philadelphia, PA 19102-2148
Phone:
(800) 266-2278
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Comcast - Cable installation from Pole to House to computer
Comcast - Cable installation from Pole to House to computer
Comcast - Cable installation from Pole to House to computer
Comcast - Cable installation from Pole to House to computer
Comcast - Cable installation from Pole to House to computer
Had Comcast cable installed. Installation was not safe; the cable hung to low and the outside wall installation went across the entrance stairway for someone to trip over. H. Schmitz call several time over 3 weeks but got the run around saying it was fixed. (which it...
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#1076078