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Comcast - Rip Off

This is an update. After arguing with Comcast since January , I boxed up their equipment and shipped it all back last week. They are still saying I have mobile service. I explained for 3 and half months that I dont, to remove any mobile line they claim I had/have.
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#1512515 Review #1512515 is a subjective opinion of poster.
WE CAN HELP IS NOT A VALID CONTACT ADDRESS - MISINFORMATION FROM PISSED CONSUMER We Can Help (We_Can_Help@cable.comcast.com) To:you Details Thank you for contacting us. We no longer use this email address because we have a number of new ways for you to get help and...
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Review
#1510115 Review #1510115 is a subjective opinion of poster.
1.0
Details
EVERY AND I MEAN EVERY year Comcast raises my bill even though I am told every year that you have to be on a two year contract to protect the rate. So in December of 2017 to get a lower rate I had talked to a Michael , and noted on my bill the date and time I talked to...
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2 comments
Anonymous
#1679795

If you're so smart, like you claim above, why are there so many errors in your post? Simple errors at that......SMH

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Review
#1508934 Review #1508934 is a subjective opinion of poster.
Cons
  • Anything to do with dealing with comcast
Reason of review
Poor customer service
Preferred solution
Price reduction
Tags
  • Steals

Comcast’s bad business practices

1.0
Details
Billing is a joke. Canceled cable, told I must drive 30 minutes one way to return equipment at my expense because they close customer service centers. Comcast has a monopoly and requires a class action lawsuit for their unethical business practices.
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Review
#1508090 Review #1508090 is a subjective opinion of poster.

Comcast in Centerville, Tennessee - Mailing their equipment back

Last straw. Tacking a mobile bill to my tv payment. I do not have a mobile phone with them. Being deali g with this since January. Mailing their tv box and router back tomorrow. They lied to me, broke their contract, and tried to defraud me into paying for a service I dont have. I will not pay these pirates a dime. Do not get messed up with them.
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#1507900 Review #1507900 is a subjective opinion of poster.

Comcast - Bad policies

Have been reaching out to Xfinity/Comcast several times a week since January. Last time, last week. A "Tier 2" supervisor (what ever that means) rudely told me I have to pay for mobile service I dont own nor have. I am boxing up their cable equipment to send back tomorrow. I refuse to be defrauded, lied to, and price gouged. They broke the contract so I will not pay.
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Review
#1507895 Review #1507895 is a subjective opinion of poster.

Comcast in Stockton, California - Sneaky Financial Business Practices

2.1
Details
Our account was incorrectly sent to debt collections due to not returning our equipment. We did return the equipment and we have receipts to show proof. After almost 2 years of back and forth between Comcast and the Debt Collection Agency, it was resolved in 8/2018. The Debt Collection agency sent a letter to my email which I also forwarded to Comcast showing proof of case closed on 8/5/2018. Today which is 4/1/2019, I get a call at work for the EXACT SAME ISSUE and DOLLAR AMOUNT different Debt Collector. I called Comcast and they didnt seem to know anything about the prior case being closed. I asked then why was it sent to a different Debt Collector? They had no answer. So this is year 2.5 of dealing with a dead issue that has been brought back to life.....
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Review
#1505071 Review #1505071 is a subjective opinion of poster.
Cons
  • Billing practices
1.0
Details

Update by user Mar 28

Cable rates & leasing boxes have skyrocketed. The programming is terrible.

You get the same select movies all month over and over again. As far as cable boxes go, A single box without a dvr runs $14 a month.

$168 a year. Double that for more than 1 box on another a tv....

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Review
#1501770 Review #1501770 is a subjective opinion of poster.
Cons
  • Poor quality
Reason of review
Bad quality
Loss
$1200
Preferred solution
Price reduction
1.0
Details
As someone who closely monitors their credit, I went in to Comcast in Crystal Lake, IL to inquire about getting a cable and internet package. The woman who helped me tried to get me to sign for their package even though I wasn't sure...I needed time to think about it....
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Review
#1501602 Review #1501602 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Warn employees not to run people's credit without their permission!

Comcast - Horrible Customer Service

Unfortunately I had to get an updated modem in November or December of last year; my telephone is with Comcast and has not worked since probably because of setup; the issue is trying to get assistance past the Automated Fake Help; I cannot wait to try a new service
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#1498553 Review #1498553 is a subjective opinion of poster.