Not resolved

It's staggering.I have spent hundreds of hours phoning Comcast this year alone (over 150 calls and 13 house visits) and am now informed by nice comcast technician on site it is a line/tap problem.

I have a "negative 14 signal on my hi band frequency") and I need a new tap, amplifier and switchers. As I've told them for over a year. Still not fixed. Billed 130.00 per month for five years.

No cable service. Oh.

Don't bother moving the furniture and crawling on the floor to plug/unplug the system.They tell you to do that for sport.

Review about: Comcast Technical Support.

Reason of review: Poor customer service.

Monetary Loss: $1500.

Preferred solution: Full refund.


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