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Comcast in Edmonds, Washington - They Just dropped Cinemax!

1.9
Details
We've had several problems with Comcast and more as of the last couple of weeks. Wi-fi goes out, cable goes out and now we went to watch the show Jett and couldn't because Comcast decided to cancel Cinemax all together without telling their customers! It's ridiculous!!
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Review
#1594245 Review #1594245 is a subjective opinion of poster.
1.0
Details
I have had my cable line down for 3 weeks. Many calls. What can I do?
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1 comment
Anonymous
#1720835

GET DIRECT TV COMCAST SUCKS !!! IF YOU LIVE IN FLORIDA 4TH Y ARE TO BUSY WITH THERE SECOND COUSINS , LAZY TECHS WHO DO SLOPPY WORK AND DON'T KNOW QUILITY

Review
#1588768 Review #1588768 is a subjective opinion of poster.
Service
Comcast Cable Tv Service
Reason of review
Poor customer service
Preferred solution
Fix the downed cable
1.7
Details
i had then connect me with them.I'm living in a 1950 built house.the original jack is built in.Thee is only one wire that hooks into house. I've had 2 other places connect internet and phone.al were connected into only spot for into work .Comcast i've call 20 xs in 1...
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Review
#1585720 Review #1585720 is a subjective opinion of poster.
Service
Comcast Installation
Reason of review
Bad quality
I am a new resident in a villa in a senior facility - MANSIONS of Gwinnett Park in Lawrenceville, GA. Since the first day I saw the property 2 months ago, Comcast has not returned to bury their cable. Those in charge say they are dealing with a 3rd party & can do...
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1 comment
h.kitchener
#1715903

Mansions can help fix this if they want to. Apparently, they are reluctant to do so.

You can go to your local town hall and complain to the supervisor or whatever they call the guy in your area.

Each cable company is licensed by the local municipality or whatever and the supervisor or his office can complain to Comcast and demand the open, above-ground cable be buried as required by ordinance---Comcast is ignoring the rules set by the local municipality. Stop calling Comcast and start complaining to the people who actually have some power over Comcast to enforce regulations.

Review
#1585567 Review #1585567 is a subjective opinion of poster.
Service
Comcast Installation
Pros
  • Outstanding product - especially voice activation
Cons
  • With all of their pricing policies it is very confusing
Reason of review
Poor customer service
Preferred solution
Cable cord buried ASAP

Comcast - Horrible customer service

1.0
Details
Cable has not work correctly for over a year it is not had four or five days of good service you cannot get in touch with a human I'm fresh out of the hospital and I can't get out I don't even know where to find the human they're so mean on the phone when you do get someone I have to call about every other day I hate this company I would love to get together a class action suit against them I see they pissed off a lot of people
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Review
#1583107 Review #1583107 is a subjective opinion of poster.
Service
Comcast Customer Care
Pros
  • Reps are nice
Cons
  • Terrible service no human no help
  • Nobody cares
  • Cable
Reason of review
Poor customer service
Loss
$500
Preferred solution
Price reduction
Tags
  • Bad service by comcast
  • Lack Of Support
  • Hard To Get Human For Help

I have lost access to Investigation Discovery through Comcast/Xfinity

I have lost access to Investigation Discovery through Comcast cable. Comcast is telling people different stories of why this has happened, and we can't be sure why. One of the stories is that Comcast is in negotiation with Investigation Discovery (or Discovery) and has been for the past 1.5 years. Is this true? Why do you no longer provide access through Comcast/Xfinity?
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Review
#1582208 Review #1582208 is a subjective opinion of poster.
Service
Comcast Cable Tv Service
Reason of review
Problem with delivery
Loss
$5
Preferred solution
Need information on why this happened and how it can be resolved.

Comcast in Chicago, Illinois - Refuse to come out to raise cable line

1.0
Details
cable line is 4.5 feet off ground and has been that way since may 15 2019 have called them 6 times and still will not do any thing about it
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Review
#1581013 Review #1581013 is a subjective opinion of poster.
Service
Comcast Internet Service
Cons
  • No communication between departments
  • Poor service
  • Will not repair there line
Reason of review
Poor customer service
Loss
$5000
Preferred solution
this is a safety thing since the line is in my back yard anyone can trip over and i can be held at fault

Comcast - No channels

1.0
Details
For the past month channels, especially TCM, just freeze and drop out. Supposed to be available shortly. Two hours later still not fixed. Supposedly fixed music channels. Nope. These guys are gone. So fed up.
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Review
#1580396 Review #1580396 is a subjective opinion of poster.
Service
Comcast Internet Service
Pros
  • Old comcast
Cons
  • Management avoids resolving issues
Reason of review
Access/ activation issues
Preferred solution
Deliver product or service ordered

Comcast in Harrisburg, Pennsylvania - Im ver disapointed in the quality of my apple charger

1.1
Details
So,I went to plug in my phone with the charge and the socket blew.I understand that its not the companys fault thait it blew but my charger should not have not been destroyed.
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Review
#1578421 Review #1578421 is a subjective opinion of poster.
Service
Comcast Customer Care
Reason of review
Damaged or defective
Preferred solution
Let the company propose a solution

Comcast in Portland, Oregon - No means NO

Wednesday afternoon 7/3/19. I have a no soliciting sign posted right above my doorbell. You can not ring the doorbell without seeing the sign. Comcast employee Derek Gray chose to ignore the sign. When I answered the door he advised me he had just helped my neighbor save several hundred dollars by switching to Comcast. I advised Derek that I was not interested. He continued with his sales pitch. I repeated that I was NOT interested. He was determined to leave his business card even after I said I was not interested. No means NO. Why would I ever consider doing business with Comcast when the employees completely disregard basic common courtesy.
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Review
#1577977 Review #1577977 is a subjective opinion of poster.
Reason of review
Rude employee
Preferred solution
Teach Mr. Derek Gray basic manners
Tags
  • Rude And Disrespectful People