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After receiving a notice that our modem needed replacing with the newest version, I called the company; they were going to send a tech to "handle our situation" rather allowing us to self install. A visitation was scheduled for a FOUR HOUR WINDOW (not two as their ads...
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#1281938
I have not been a Comcast customer for at least one year. I discontinued my relationship with Comcast in part to receiving Unrelenting robocalls from 800-266-2278 (Comcast Xfinity). I receive up to 30 calls/day, 7 days/week. I have contacted Comcast numerous times to...
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1.7
#1278353
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Comcast in Martinsville, Virginia - Very disappointed

I made a partial payment on my account & spoke to a representative to inform them I would pay the remaining balance the following week & was told my services would not be disconnected & came home that night after work & my services were suspended!! The agent I spoke with obviously lied or didn’t know how to do her job! I will never recommend Comcast / Xfinity to anyone!!!
1.0
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
I didn't like
  • Lying to customers about service problems
#1276590
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Comcast - What a worst sevice it is!

The internet and phone line shut down tiwce every month! How do we make business!Cry
#1274393

Just another day in contests monopoly as they can have outages and still control the industry. I feel like we live in Iran when it comes to contest. What a terrible organization constantly making promises they can’t deliver on service outages at homes and businesses....
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Anonymous
Enterprise Manager_Tina Marie

AND WE ARE BUYING CONTRACTS. CALL ME!!

Anonymous
Delilah01

I have literally been forced to use this company since 2006 one with things since I am such a valued customer in their terms that I would be treated as such just the opposite ...

#1273523
We decided to give Comcast a chance again because of a good package deal that was to be locked in for two years two months into the deal they raise the rate nine dollars now six months later they took seven channels that we watch all the time away, said we changed our...
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Anonymous
Anonymous

I hear that!$80 became 95 then two months later became 107. No reasons given. No reply to email about it. Email that is on their servers that I pay for with my account.Slime!

#1272734
Called Comcast on December 06, 2017 and the call was answered by a girl giving her name as Aconna, I asked to speak to a manager becauser my bill just keeps going up like always. She put me on hold for 15 minutes when a girl identifying herself as Candice and a...
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1.5
I didn't like
  • Customer service
#1272664
For the last 7 years, we had nothing but problems with Comcast from TV pixelation and outage issues to lack of phone and internet services. Since Comcast has an exclusive franchise with our city, we have no alternative for other providers. Recently, Comcast switched me...
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1.1
I didn't like
  • Worst company in the world
#1270338
Where to begin? How about the deceptive price advertising. My monthly plan was supposedly $100 but after they add taxes, ‘fees’, equipment charges etc etc the bill is actually $157 month!! I finally got fed up enough to cancel, which I did the day before the new...
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1.6
#1270205
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Comcast in Boca Raton, Florida - Discrimination

Was injured while training at Comcast soon as work man compensation disability kicked in I was fired Also the two tutors Richard Grimes and Johnatan Preese are racist as they did like my Asian colour or my indian name made every thing a issue
1.1
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
#1269085