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When I moved to my new home I made the HUGE mistake by switching from U-verse to Xfinity. Now I pay $50 more per month and don't get the same basic channels I used to get like SCI and NFL. If you want those you have to pay more and pay more. I went from $110 a month...
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1.3
#1356478
In 2016 I Canceled My Tv & Internet with Comcast cause the monthly bill began to increase. This two year old account is what Comcast is expecting me to use Now with my NEW account. It won't let me sign in to pay my bill. Keeps telling me i am the "Seondary User". I Beg...
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#1356150
The promotion they should have kept under $150 per mo for 2 years and now they changed without ASKING ME. They said they would keep in touch and let me know if there are any new promotion to be change they should let me know .. they didn't .. they charge me from 150 to...
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#1355762
To the point-purchased 2 year agreement, with specific channels and suddenly they took several away with no warning. I called and was told they are in a higher package. Asked for a reduction in monthly charge due to not receiving what I signed up for. Response-we can...
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Anonymous
MadinGeorgia

I’m dealing with the same problem. This summer I called to cancel my service since I felt I was paying a lot for channels & content I never watched. I was then offered a “deal...

1.0
#1354626
For few years now lost out on so many new customers (patients in my business) due to *** "digital voice" service. Made mistake of signing up for long-term program with digital voice and internet service bundled. Phone service and accompanying voicemail is just bad....
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#1354328

Comcast - Internet Connection

Comcast - Internet Connection
We’re now going into year 3 of trying to receive the service we are paying for. To no avail as we still cannot get Comcast to fix their problem. What’s next? BBB? FCC? CT Attorney General? Total nonsense.
#1352085
I've tried for a week to get a response from Comcast tech support. A week ago my support request was escalated to level two, but apparently everyone at level two is asleep, on vacation, or dead. I escalated the call to the office of Tom Karinshak -- the person who is...
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#1351681
A week ago I first tried to get tech support from Comcast regarding my Internet service. I've spoken to multiple people on various days. I had initiated each contact, and I was given a commitment to be called back by a "level two" support person after the first call...
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#1351639
I am receiving calls from a scam in which they mimic my own land line number. I get about 10+ calls a day. I called Comcast only for someone to tell me they cannot help me after being on hold for about an hour. I was then sent over to Security and placed on hold for...
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OppositeHarrier367
OppositeHarrier367

Just because you're the one that calls all the time, doesn't mean you're the account owner. I get people like that at my work all the time who get bent out of shape because th...

#1346997
I attempted to send the following message to Tom Karinshak at Comcast through multiple channels. Comcast does all it can to make sure the make who should be accountable for these problems does not know about them. Bad management. Bad provider. ----------------------...
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OppositeHarrier367
OppositeHarrier367

You can thank the background noise in call centers to companies that love the stupid "open floor plan" in offices these days. NO privacy, and no sound protection. It sucks for...

Anonymous
CraigH

I am currenly going through a similar experiece in dealing with Comcast support. A Call Center overseas, horrific connection to that call center, limited English at Comcast's ...