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Comcast - Mailing their equipment back

Last straw. Tacking a mobile bill to my tv payment. I do not have a mobile phone with them. Being deali g with this since January. Mailing their tv box and router back tomorrow. They lied to me, broke their contract, and tried to defraud me into paying for a service I dont have. I will not pay these pirates a dime. Do not get messed up with them.
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Review
#1507900 Review #1507900 is a subjective opinion of poster.

Comcast - Bad policies

Have been reaching out to Xfinity/Comcast several times a week since January. Last time, last week. A "Tier 2" supervisor (what ever that means) rudely told me I have to pay for mobile service I dont own nor have. I am boxing up their cable equipment to send back tomorrow. I refuse to be defrauded, lied to, and price gouged. They broke the contract so I will not pay.
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#1507895 Review #1507895 is a subjective opinion of poster.

Comcast in Stockton, California - Sneaky Financial Business Practices

2.1
Details
Our account was incorrectly sent to debt collections due to not returning our equipment. We did return the equipment and we have receipts to show proof. After almost 2 years of back and forth between Comcast and the Debt Collection Agency, it was resolved in 8/2018. The Debt Collection agency sent a letter to my email which I also forwarded to Comcast showing proof of case closed on 8/5/2018. Today which is 4/1/2019, I get a call at work for the EXACT SAME ISSUE and DOLLAR AMOUNT different Debt Collector. I called Comcast and they didnt seem to know anything about the prior case being closed. I asked then why was it sent to a different Debt Collector? They had no answer. So this is year 2.5 of dealing with a dead issue that has been brought back to life.....
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Review
#1505071 Review #1505071 is a subjective opinion of poster.
Cons
  • Billing practices
1.0
Details
I received a new cable box a few months ago. It's been losing the signal and taking 5 minutes to reload. After reloading, I may or may not get a picture. This is happening every 5-10 minutes where the signal goes out, reloads, works for 5 -10 minutes and then goes out...
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Review
#1501770 Review #1501770 is a subjective opinion of poster.
Cons
  • Poor quality
Reason of review
Bad quality
Loss
$1200
Preferred solution
Price reduction
1.0
Details
As someone who closely monitors their credit, I went in to Comcast in Crystal Lake, IL to inquire about getting a cable and internet package. The woman who helped me tried to get me to sign for their package even though I wasn't sure...I needed time to think about it....
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Review
#1501602 Review #1501602 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Warn employees not to run people's credit without their permission!

Comcast - Horrible Customer Service

Unfortunately I had to get an updated modem in November or December of last year; my telephone is with Comcast and has not worked since probably because of setup; the issue is trying to get assistance past the Automated Fake Help; I cannot wait to try a new service
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Review
#1498553 Review #1498553 is a subjective opinion of poster.

Comcast in Philadelphia, Pennsylvania - COMPUTER ENGINEER GRAPHIC WEB DESIGN&DIGITAL MARKETING MANAGER L`ITALIAMO 282 PRODUCTS

3.3
Details
Hey COMCAST now 7:20pm today Sat 16MARCH2019 Please verify this info FEDERAL TRUSTLOAN USA TEXAS Mr TOM CHUKS federal-trustloan@outlook.com Phone 13137520829 FEDERAL TRUSTLOAN Company Address 77077 Eldridge 1805 Who Wants 200euro send by WESTERN UNIONonline for DOROTHY STEVENS London UK To get My LOAN $5000euro for Me TOPALA KENNEDY LAVINIA BELGIUM ST VITH kennedy.lavinia@yahoo.de&lavkentopala@gmail.com Phone 3280229761 Please Contact Me URGENTLY ? now ONTIME ? Can you Share my Link gf.me/u/kti57j by GOFUNDME CHARITY&FUNDLY For Me by Your FACEBOOK&TWITTER Contacts USA&UK&All Over the World TRUE DONORS ONTIME with $5000euro or More to my ACCOUNT BANK BELGIUM BELFIUS IBAN BE88 0635 8232 0741 CARD 6703 0514 2375 0800 0 for LAVINIA TOPALA BELGIUM ST VITH EUROPE ?EMERGENCY HELP FEEDING MONEY My American child SCOTT KENNEDY 16 TEXAS in Need ACCRA GHANA WEST AFRICA&Myself ?Till I get My JOB TRUE ?
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Review
#1493736 Review #1493736 is a subjective opinion of poster.
Reason of review
Problems with payment
Loss
$2000
Preferred solution
Full refund
1.4
Details
I had to get a new TV. The volume doesn't work with comcast remote. I called to ask for the codes to reprogram which they say they don't have. The new TV is HD I asked for a cable guide which she said she could send to my email or text me. Nothing in paper. Really?"...
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1 comment
Anonymous
#1701738

You can go online and get the codes. It’s not hard. I’ve reprogrammed my remote before. It’s easier than you think. Blah blah blah blah blah

Review
#1493054 Review #1493054 is a subjective opinion of poster.
Reason of review
Poor customer service

Comcast - Just brought this movie

1.0
Details
Comcast - Just brought this movie
Comcast - Just brought this movie
Pictures and video of said problem of this movie!! I not in mood for excuses or return phone calls to this situation nor I am going to listen to it you fault situation. No excuses!! I want this problem resolved I brought this movie from Comcast on demand movies. I understand things like this you should be able to troubleshoot this problem the mane title and time plus the problem is on pictures and video!!!!
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Review
#1491486 Review #1491486 is a subjective opinion of poster.

Comcast - Movie I just brought

Comcast - Movie I just brought
Comcast - Movie I just brought
As you can see I just purchased this movie with movie title and the time frame this happened pluse picture and with video as evidence of my problem. I called in to have problems resolved, but as you can see and hear this did not work. I brought this movie for full run not this problem nor service. Now either fix this movie or refund my full fee. I not in the mood over this situation to hear excuses!! Fix this so it does not happen to me or anyone else!! I did not send it to my location due to excuses and not finding what the problem is nor having to wait for additional phone calls telling me otherwise.
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Review
#1491479 Review #1491479 is a subjective opinion of poster.