Show reviews that mention
service customer service customer phone internet cable bill problem people account
Filter review

Comcast - Yes I am kissed off

I was trying to let the customer know my problem and how the service is not working along with the automated service

User's recommendation: Don’t use automated service.

View full review
ID
#1923455 Review #1923455 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

Comcast - Unhappy

1.0
Details
Every month Comcast adds additional fees on your bill. They say come in and sign contract, but they do not stick to their end. I have been with them 15 years and it always the same thing. Your bill inches up every month finally you speak to them, and they tell you that discounts are been lost, but you are still under contract. How does that work??
View full review
ID
#1923082 Review #1923082 is a subjective opinion of poster.
Location
Sarasota, Florida

Comcast - Can not get tech support.

1.0
Details
No or poor service and can not get tech support.
View full review
ID
#1922300 Review #1922300 is a subjective opinion of poster.
Location
Tucson, Arizona
Preferred solution
Let the company propose a solution

Comcast - Broken cord

Comcast - Broken cord
I really do motknow what happened
View full review
ID
#1921360 Review #1921360 is a subjective opinion of poster.
Service
Comcast Internet Plan
Preferred solution
Deliver product or service ordered

Comcast - Cable cut off date

Need to Kno disconnect date
View full review
ID
#1920221 Review #1920221 is a subjective opinion of poster.
Location
Vero Beach, Florida

Cannot get help from Comcast

1.0
Details
Have not had constant service for three weeks. Using Covid as an excuse not to provide service or credit to account. Customer for 15 years but will be leaving. No one cares at this company
View full review
ID
#1920162 Review #1920162 is a subjective opinion of poster.
Location
Wheaton, Illinois

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Comcast - Appointment

No one called me or showed up for service
View full review
ID
#1919533 Review #1919533 is a subjective opinion of poster.
Location
Shreveport, Louisiana

Comcast - Remote stays on one channel and wont change putting in channel numbers

5.0
Details
Remote was not working as it should

User's recommendation: Be patient.

View full review
ID
#1919531 Review #1919531 is a subjective opinion of poster.
Location
Schiller Park, Illinois

Comcast - To stop auto payments

I need to speak to a real live person
View full review
ID
#1919499 Review #1919499 is a subjective opinion of poster.
Location
Fall River, Massachusetts

Comcast - Change plan

3.6
Details
I just want to talk to a person is that too much to ask??? My internet service is perfect for us, however, my grandson loves s staying with us for a few months and needs more speed to play his games. Is it possible to up our plan TEMPORARILY while he is here and them return to the plan we have at the same cost? We are retired and on a fixed income, but he will help with the extra expense while here.

User's recommendation: Don’t ever think you can actually talk to a human.

View full review
ID
#1919161 Review #1919161 is a subjective opinion of poster.
Location
Greenville, Kentucky

Comcast line on ground

Didn't talk to anyone. Calling to report about Comcast power line on ground.
View full review
ID
#1918949 Review #1918949 is a subjective opinion of poster.
Preferred solution
Clear the line from the ground

Comcast new bill to hight

No advanced warning that my introductory price was going to change no communication with the customer just a slam $161 bill in the middle of a Corona virus where everybody's at home not making as much money as they were before what kind of *** are you
View full review
ID
#1918876 Review #1918876 is a subjective opinion of poster.

Comcast - To make changes to services

2.8
Details
Calling the customer service number it says "call cannot be completed at this time" . I am only wanting to make changes to my service and have tried to contact for a week straight ! They wont allow me to make changes via website ! Says i have to speak with a Live Rep but wont allow me to call !
View full review
ID
#1918572 Review #1918572 is a subjective opinion of poster.
Location
Henryetta, Oklahoma

Comcast - Live Chat Agents

1.3
Details
Apparently the agents that are on Live chat are not knowledgeable on their products. i keep asking them about the voice adapter. They also are talking to multiple people at the same time as one agent was answering someone else's questions on my chat session.

User's recommendation: figure it out yourself.

View full review
ID
#1917409 Review #1917409 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

Comcast - REPLACE REMOTE CONTROLS

I HAVE TWO REMOTE CONTROLS FOR TWO SEPARATE TV'S..I'VE BEEN HAVING THE SAME PROBLEM WITH BOTH OF THE REMOTES FOR QUITE A WHILE...AT VARIOUS TIMES THE REMOTES WILL NOT,WHEN CLICKING "LAST" GO TO THE LAST CHANNEL,NOR WILL THEY ACCEPT THE CHANNELS THAT I CLICK ON TO..I'VE GONE TO ONE OF YOUR STORES & WAS TOLD TO COME BACK WHEN THE CORONAVIRUS SUBSIDES!! WHEN IS THAT?? I WOULD LIKE TWO REMOTE CONTROLS SENT TO ME ASAP!!
View full review
ID
#1917327 Review #1917327 is a subjective opinion of poster.
Location
West Palm Beach, Florida