Comcast Reviews and Complaints
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13
ISSUES RESOLVED
3.9K
TOTAL REVIEWS
$960K
CLAIMED LOSSES
$914
AVG LOSS
290K
PAGE VIEWS
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Customers don't like
- Poor customer service
- Service
- Outrageously high prices
Customers like
- When it works its good
- Internet speed
- Internet service
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0 comments
Soy cliente de Comcast por más de 5 años y con un excelente historial de pagos de hecho en los últimos años mis pagos eran automáticos, en enero del 2019 recibí una notificacion de mi banco que alguien estaba tratando de cobrar $350.00 cuando me comunique con mi banco...
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Author
ImpassionedBologneseDog
Service
0 comments
Comcast - 2 different stories
call many times one person said pay one amount 90.00 for 2months because of fore closer this super call kelly could care less about what the other man said.she throw him under the bus . now iam paying 117.00 .way out of my range i have 2 small tv 1 32 high def.thank for your time . ipay101.00 that was ok until i solve my issues thks. joseph botelho 1071 tacoma st ma 5089956732.
Author
WickedFox
Reason of review
Pricing issue
1 comment
I did contact Comcast without any help. I wrote the attorney general with a consumer complaint; comcast responded but again it could not be resolved. Again, there is no way to prove my usage from my home and comcast has no proof to show me of how they validate my usage...
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Author
BelligerentToucan637
Cons
- Fraudulent billing practices
Reason of review
Fraudulent management of billing
Loss
$350
Preferred solution
Full refund
Tags
1 comment
TV in bed room continually having picture freeze Comcast called indicated main box outdated will send new, received new box installed and could not get it to set up Comcast pinged the box a few times still not working said they would have to send tech no charge to me....
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You will have to get busy in writing -- no more phone calls.
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Author
HonorableSeaOtter
Service
Cons
- Customer representive very deceptive
Reason of review
Deceptive practices
Loss
$140
0 comments
Comcast - Dishonest Deceptive
Do Not trust Comcast for your cable/internet. I was reluctant to get into a contract with Comcast for 2 years. I was told the monthly cost would remain the same throughout my contract. That was a lie! I now am faced with an increase after 6 months in my contract. I called and voiced my concern. In turn Comcast representative, told me it is an increase in the use of equipment. I told them I was in a contract and want to cancel because they in breach of my contract. They told me in so many words, tough! Either pay the penalty for leaving Comcast or pay the increase imposed upon me. Comcast is a dishonest company!!!!!!! Run!!!!!!!
Author
TypicalKingfisher
Service
Reason of review
Not as described
0 comments
To whom it many concern, My issue is with an Xfinity representative that completely embarrassed me when trying to use the facilities in a Walmart location. The Store is located on Old National location in College Park GA.. At @ between the hour 5:45 - 6:00 p.m. I was...
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Author
AheadArcticHare512
Service
Reason of review
Sexual Harassment
Preferred solution
Let the company propose a solution
0 comments
Don't Use Comcast
So many problems with Comcast. For one, I had an overdue bill which I paid. Comcast cashed the check and then later shut me down anyway claiming I hadn't paid it, which resulted in a long series of phone calls. At another time I set up a time for their person to come by to install service and they missed the window for an entire day. Today I just called them to shut down my service and they refused to do so because "their computer system is down." I would pay significantly more to do avoid doing business with Comcast.
Author
SaneCheetah962
Service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
0 comments
I switch a comcast "promotion" for $29.99 for 60mbps which it was ok but not fast. to a new one that they practically forced me into a for more money for $55 for "150mbps". Which I thought was going to be faster than the one I had but of course not. This so called...
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Author
PissedConsumer1463049
Service
Reason of review
Not as described
0 comments
Comcast - MAD AS ***
THIS COMPANY DEBITED OUT 367.35 FROM MY BANK ACCOUNT . I NEVER GAVE THEM THE PERMISSION TO DO THAT I AM GOING TO FILE ON THIS COMPANY ON MONDAY. NEVER,NEVER DO THIS AGAIN ON MY NAME
Author
ReflectingElephant622
Service
Cons
- Taking money out of my account
Reason of review
Problems with payment
Loss
$367
Preferred solution
Full refund
0 comments
So the 1st issue I had was when I 1st started service. There was an issue with how THEY set up the wiring in my unit, so they had to send someone to fix it. Charged me $50 to fix their screwup, even though the lady told me I wouldnt be charged. Called them 5 or 6 times...
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Author
Animegato
Service
Reason of review
Pricing issue
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They won't. This is undoubtedly how they got to be the biggest com company. Brags about how they don't have to "run down customers" to keep profits going big. Read it on Yahoo...