Comcast Reviews and Complaints
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Is this your company?
16
ISSUES RESOLVED
4K
TOTAL REVIEWS
$1.2M
CLAIMED LOSSES
$1.1K
AVG LOSS
290K
PAGE VIEWS
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Cons
- Poor customer service
- Service
- Outrageously high prices
Pros
- When it works its good
- Internet speed
- Internet service
Latest review first
- Latest review first
- Most helpful reviews first
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Comcast in Marysville, Washington - What service?
The word customer service is like a unicorn when it comes to doing business with Comcast. Their service is the worst. Slow internet, cable continually has problems with picture and sound cutting out. When you call for "service" you get a robot with limited vocabulary so you are put through a 5 minute list of questions. When you finally get a "real" person (not sure if that is a true statement) you get useless dialog and someone who has not heard a word that you are saying. I have figured out why the lack of service when you call them. You have two opinions: either carry on with the *** service or change providers. Most people are too lazy to change so the *** service continues.
Review
Reason of review
Bad quality
Preferred solution
Let the company propose a solution
Comcast in Clinton, Louisiana - Garbage
Constant price hikes. Took away Cinemax after I paid to upgrade to a bundle that included. Told me as part of their agreement they can make channel lineup changes and I can’t break agreement. But I’m welcome to buy Cinemax back for $12 a month. They replaced it with their own *** channel called hitz. Garbage would complain about how bad this company smells.
Review
Service
Comcast Tv Package
Reason of review
Poor customer service
Loss
$144
Preferred solution
Price reduction
Comcast in Miami, Florida - Worst cable company ever
Worst Cable company ever! Slow internet and it is always a problem in the area.
Review
Cons
- Worst cable company
Reason of review
Bad quality
Preferred solution
Deliver product or service ordered
Comcast in Miami, Florida - Worst cable company ever
My mother in law is in contract that can not get out. This is the worst cable company ever! We have had to call Comcast several times this year to be able to watch our programs. Not only cable but internet service. Very disappointed. It is always a problem in the area and they take too long to fix it.
Review
Cons
- Comcast does not deliver its service
Reason of review
Bad quality
Preferred solution
Deliver product or service ordered
Comcast recently is breaking their contacts with all their subscribers. This past week anyone who has a contract that they must follow has lost the Cinemax channels. Currently they are now making you subscribe to channels you are already paying for in your package...
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Review
Cons
- Constant contract breaking and terrible service
Reason of review
Not as described/ advertised
Preferred solution
Deliver product or service ordered
All, be mindful that this company has no way of supporting you unless you want to start new service. Anything beyond that you will more than likely be sent to several people and in the end not be helped. It has been over a week saying the same things to the same...
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Review
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Comcast in Palm Beach Gardens, Florida - UNORGANIZED PROFESSIONAL PEOPLE
OPEN TICKET SINCE 6/24/19 049338395 AT LEAST TEN WIRES HANGING DID RIGHT THING CALLING THEM NOT A CUSTOMER THANK GOD !!! ALSO 527 IVY AVE PBG MAIN CABLE LINE HANGING OFF SPOOL SINCE HURRICANE IRMA THAT WAS 2017 I REPORTED IT NOTHING DONE WHAT A BUNCH OF LAZY UNORGANIZED PEOPLE THEY SHOULD BE ASHAMED OF THEMSELVES ESPECIALLY MANAGEMENT !!! THATS WHY I HAVE DIRECT TV I RATHER LOSE SIGNAL FOR A FEW MINUTES DURING STORMS THEN HAVE CABLE !!!
Review
Reason of review
Poor customer service
HAVE HAD OPEN TICKET SINCE 6/24/19 #049338395 AT LEAST TEN WIRES HANGING MOST NOT CONNECTED NOT A CUSTOMER BUT DID RIGHT THING REPORTING ALSO REPORTED AGAIN 527 IVY AVE THAT MAIN WIRE STILL HANGING SINCE HURRICANE IRMA CAME BY THAT WAS IN 2017 WHAT A JOKE THEY SHOULD...
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Review
Reason of review
Poor customer service
Comcast in Gainesville, Florida - On demand
When trying to ise on demand it always say were having problems unplug reciever and try again. Well they need to fix there stuff. Im done with them going to Dishnet
Review
Reason of review
Not as described/ advertised
Loss
$50
Preferred solution
Let the company propose a solution
Is there any competent person that works at Comcast? In the month of June my services were not working for 1/3 of the month. When it went out for the second time, it took 6 days for them to come out an install a new cable line. The very next day my services went out...
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Review
Service
Comcast Customer Care
Reason of review
Problem with delivery
Preferred solution
Price reduction
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Issue still not fixed when I originally filed this complaint these guys are brutal incompetent, they came by 4 times 3 * late afternoon when thunder showers were occurring this is Florida they do it on purpose so they don't have to do it management should be ashamed of themselves the wiring on a pole still looks like a ghetto Comcast can kiss my *** I've had five back surgeries I can't climb that pole these guys come by and taking a ladder off their van just so exhausting what a bunch of stiffs