Comcast Reviews and Complaints
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13
ISSUES RESOLVED
4K
TOTAL REVIEWS
$970K
CLAIMED LOSSES
$912
AVG LOSS
290K
PAGE VIEWS
What's your story with this company?
Ask a Question About Comcast
Cons
- Poor customer service
- Service
- Outrageously high prices
Pros
- When it works its good
- Internet speed
- Internet service
Latest review first
- Latest review first
- Most helpful reviews first
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Cable went out on a Sunday afternoon. Called Comcast to report it and a tech came out the next day. After fooling around in the house for an hour ,I asked him to check the feed to my house. No signal to my house. He said a crew would have to come out and replace the...
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Review
Service
Cons
- Bogus repair charges
- Management avoids resolving issues
Reason of review
Poor customer service
Loss
$70
Preferred solution
Full refund
Tags
In the past 6 months I have been charged additional fees three times. Twice I have made on-line payments and received e-mails that they have processed. Since I don't trust this company I have checked back later to continue to see that the payment has processed. Then a...
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Review
Reason of review
Problems with payment
Loss
$55
Preferred solution
Let the company propose a solution
My bundle contract had done 3years of contract with Comcast in Jan. 2019.Bill was increased without noticed & bill was monthly, no penalty.The clients must call them to deal after the promotion gone. I talked & undealed the new price so in 3/ 10,I started to use AT& T....
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Review
Service
Comcast in Houston, Texas - *** u Xfinity
Change to money to HBO's 4 morning
Review
Product
Featured
Comcast in Tuscaloosa, Alabama - Cable lines laying on the ground
Our cable line fell from the pole so the tech said he was going to run the cable under ground ... comes back the next day and this is how he left it. After going through about 6 different people and repeating my self they tell me I have to wait til the 29th for them to bury it. 
Review
Service
Reason of review
Poor customer service
Comcast - My Mother
I e mailed comcast about cable issues. The lengthy e mail response included a sentence that read "SORRY TO HEAR ABOUT YOUR MOTHERS PASSING". What the *** My Mother is 86 and alive. I missed most of the Masters & a portion of the nascar race (I have a fantasy team). My phone service hasn't worked for years & they won't send anyone to check it out. I hate being stuck with Comcast, but competition is coming soon.
Review
Service
Reason of review
Bad quality
Comcast - Rip Off
This is an update. After arguing with Comcast since January , I boxed up their equipment and shipped it all back last week. They are still saying I have mobile service. I explained for 3 and half months that I dont, to remove any mobile line they claim I had/have.
Review
WE CAN HELP IS NOT A VALID CONTACT ADDRESS - MISINFORMATION FROM PISSED CONSUMER We Can Help (We_Can_Help@cable.comcast.com) To:you Details Thank you for contacting us. We no longer use this email address because we have a number of new ways for you to get help and...
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Review
EVERY AND I MEAN EVERY year Comcast raises my bill even though I am told every year that you have to be on a two year contract to protect the rate. So in December of 2017 to get a lower rate I had talked to a Michael , and noted on my bill the date and time I talked to...
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Review
Cons
- Anything to do with dealing with comcast
Reason of review
Poor customer service
Preferred solution
Price reduction
Tags
Comcast’s bad business practices
Billing is a joke. Canceled cable, told I must drive 30 minutes one way to return equipment at my expense because they close customer service centers. Comcast has a monopoly and requires a class action lawsuit for their unethical business practices.
Review
Service
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If you're so smart, like you claim above, why are there so many errors in your post? Simple errors at that......SMH