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Fraud

I dont stay at 24 memorial Drive someone used my information to get xfinity Im going to sue someone I promise call me at 772-230-****

User's recommendation: Don’t ask me I’m pissed.

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ID
#2480271 Review #2480271 is a subjective opinion of poster.
Location
Chicago, Illinois
Service
Comcast Tv Package
Pros
  • You tell me dammit
Loss
$100
Preferred solution
Full refund

Cable settings

cable cant connect having issue with cable tv installation l.i cant getting internet to need help install
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ID
#2480126 Review #2480126 is a subjective opinion of poster.
Location
Seattle, Washington
Preferred solution
conncet to cable and internet set up

Internet connection

This survey is not completely unrelated to my call. You may want to consider changing the name from Pissed Consumer I was hesitant to click assuming it was spam or a virus. My experience with the CSR was horrible unsatisfactory!! I had to repeat myself on several occasions. She was unhelpful and did not answer my questions. I had to ask her questions and remind her I asked her an yes or no questions based on the information she was given me. I Never RECEIVED THE EMAIL she stated that I would and now I have to call back in and do this all over again.
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ID
#2478796 Review #2478796 is a subjective opinion of poster.
Location
Atlanta, Georgia

Billing

was told my mothers account would be credited back to day of her passing, went to service center to show death certificate, and a service rep told me the dont do that, i needed to go back and talk to them, can one of your senior reps that makes decisions meet me at the N Charleston location to discuss, or this just another way to pass the BS

User's recommendation: find a compant that tells the truth and dont send u on a rat race.

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ID
#2478743 Review #2478743 is a subjective opinion of poster.
Location
North Charleston, South Carolina
Service
Comcast Cable Tv Service
Pros
  • People in the call center
Cons
  • Lack of internal communication
  • False selling techniques
  • Horrible company
Loss
$35
Preferred solution
Full refund

I have an unused piece of equipment on my property that I want removed. Al sturdivant at 7643 Heathfield crt

Nothing has happened. No return communications ?##### ################################%%%%%%%%%%%%%%%%%
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ID
#2478629 Review #2478629 is a subjective opinion of poster.
Cons
  • Horrible services

Movies and tv shows on demand

Why are the titles of movies and shows not on the pictures? You have to scroll on each one to see what it is not like what was before when the titles were right on them. Secondly why do you have to pay extra for a tv program that was already on? I pay for the channels on my cable but if I go to on demand which I pay for also you have to pay again $3.00 or more just to watch something !

User's recommendation: Get a Roku box.

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ID
#2477625 Review #2477625 is a subjective opinion of poster.
Service
Comcast Bundle
Preferred solution
Let the company propose a solution

Automated operator doesn’t allow my problem to be addressed

I accidentally cut the cable to our house and need someone to come fix it the auto operator cant help

User's recommendation: Find a real phone number.

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ID
#2477311 Review #2477311 is a subjective opinion of poster.
Preferred solution
Re attach cable to my house

I no longer have a account but have a outstanding bill

I cant get threw to anybody in consumer service because I no longer have a account but cant look up existing bill
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ID
#2476138 Review #2476138 is a subjective opinion of poster.
Location
Indianapolis, Indiana
Preferred solution
Settling my bill

Question about remote

Dont like voice remote how can I change to regular remote? Please let me know. I appreciate your help
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ID
#2475467 Review #2475467 is a subjective opinion of poster.
Location
Speedway, Indiana

I just want to speak to a person.

I am trying to upgrade my internet Ooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooollllll
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ID
#2474102 Review #2474102 is a subjective opinion of poster.
Preferred solution
Upgrade

Update auto payment

Automated service helped me with changing my card number on my account for automatic payment can someone call me back about adding services please

User's recommendation: Pretty good service.

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ID
#2473639 Review #2473639 is a subjective opinion of poster.

Need help

Agent only different company if you cannot call me######:###############::#####:::::::###::::::::::::
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ID
#2472555 Review #2472555 is a subjective opinion of poster.
Location
Rockford, Illinois

Cable box not changing chanels

Need someone to come change box. Frustrated you can't talk to an agent and to get things done. Called and keep getting recording.
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ID
#2471970 Review #2471970 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

1televisions in the house are not working

I did find have all the info the customer service needed but she was very nologible and hope it works very profesional and nice als

User's recommendation: Probably.

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ID
#2471768 Review #2471768 is a subjective opinion of poster.
Location
Carmichael, California

Courtesy adjustment

I was calling to check to see where my refund was going to be sent to. I received the letter at 757 Ashley Drive Rural Hall NC 27045 However when I was filing out.form my old address of 2451 SW 79 Ave Apt.106 Davie FL 33304 came up. So I wanted to make sure my refund came to.the 757.Ashley Drive.address But did not get that resolved.
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ID
#2471736 Review #2471736 is a subjective opinion of poster.
Location
Charlotte, North Carolina