Latest review first
Signed up for Blaster Pro, getting the 200+ Mbps speed. Then for the next 2 months, I randomly would do a speed test, and I'm getting 50-60 range in speed (June 9 -77.04, June 27-51.89, July 13- 77.86, July 23 - 51.49). When I called Comcast, I was told the equipment...Read more
too many unsatisfactory times that the global customer service rep could not solve my problem and sometimes their English is so bad I can't understand them. My wife and I decided to change our mobil phone provider after nine years. We wanted to go with comcast because...Read more
Friends, please learn from my very painful mistake! COMCAST'S INCOMPETENCE IS ASTOUNDING! THEY WILL DAMAGE YOUR CREDIT AND OVERCHARGE YOU!!!! Super long story long, I had Comcast as my cable/internet/security provider in Jackson, MS (Yes, you are correct! That WAS 4...Read more
Comcast - Overpriced lousy service.
Service stinks and overpriced. Must fight to get service fixed. They'll never offer credit or get to you for several days. Demand all in writing. Report to FCC, FTC, UTILITY COMMISSION and small claims court works.
I am retired and on a very tight budget. Today I went to the pharmacy to pick up my medicines and my debit card kept declining. I called the bank and realized Comcast had deducted over $550 from my account. When I called Comcast to ask why, I was told someone would get...Read more
When I signed up for TV, Internet and Phone service with Comcast, I asked specifically when will my 1st bill would be due. I was told 30 days from installation and no other information was given for me to make an informed decision. 30 days from the 06/27/18...Read more
My Mom and I went to Comcast yesterday. June 26th 2018. She took back her router. The lady started arguing with me & my Mom. Saying we were on a contract??? That we never signed?? When we asked her to make a copy of the contract she said only her supervisor can print...Read more
Been a customer with Comcast for over 8 years, never late with a payment, automatically rolled me over into another 2 year agreement, increased my monthly payment by $26 and took half of my channels away. Now I'm stuck in another 2 year agreement, and all I receive was...Read more
- Well mannered customer service rep
I didn't like
- Not willing to work out a price deal for being a loyal customer
- Price increase for my basic package
Comcast - Beginning to hate this service
My XFinity xr2 Remote has gone out 3x in one month This evening my tv out is scrambled there is nothing wrong w my television I am paying almost $200 a month Svc Rep of course could not fix This is ridiculous I cannot even use my Smart TV functions They have me under a contract unknowingly After this I am dropping everything w them Very dissatisfied customer but they don’t care If every dissatisfied customer dropped them it would send a message
Comcast bombards me with email after email every few minutes. After unsubscribing many times and still receiving emails from them. I called to tell them to tell them to stop. After being on the phone waiting for half an hour I answered many questions to a recording....Read more
I didn't like
- Service and reliability and try to steal your refunds
Do you have something to say about Comcast? What happened? What can we help you with?