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Comcast - Box with wiring exposed

Comcast - Box with wiring exposed
Comcast - Box with wiring exposed
I found maybe some sort of wire exposure outside of box maybe someone tampering with box. Maybe some person forget to put wire back in box , but I seeen no Comcast personal ever do this. 330 E. Enos Dr. Building Q.
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ID
#1260305 Review #1260305 is a subjective opinion of poster.
Location
Santa Maria, California
1.1
Details
Every time I try to contact Comcast. it starts with with an automated phone severe nightmare! The automated system doesn't take my info, or the info is wrong. I have to go through a phone maze. If I can get to a rep, the night mare continues. The reps can't understand...
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ID
#1257866 Review #1257866 is a subjective opinion of poster.
Service
Comcast Customer Care
Cons
  • Lack of customer service
Reason of review
Poor customer service

Comcast is a sad excuse for a company

Today was an absolutely wonderful day because I got to call and cancel my Comcast internet because Google Fiber was being installed. I paid a small early termination fee but it was beyond worth it. My Comcast Xfinity Plan : $45/month for 75mbps. My latest speed test at 4:30pm on a Wednesday afternoon said my current download speed was 6.7mbps. 6.7!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! It's almost comical. My Google Fiber Plan : $50/month for 100mbps. My latest speed test done right after the one I stated above was 97.2 mbps. Enough said. I can only hope Comcast goes bankrupt. What a sorry company. It really was very enjoyable telling this information to a Comcast customer service representative. Service being a wildly inaccurate word for what they do. Fiber is the future.
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1 comment
Anonymous
#1482333

Your claim of $1000 loss is absurd.

ID
#1257528 Review #1257528 is a subjective opinion of poster.
Service
Xfinity Internet Service
Reason of review
Bad quality
Preferred solution
Let the company propose a solution

Comcast - Unprofessional

1.0
Details
Comcast service provider is just awful. so unprofessional they can change anything without you being notice they just terrible
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ID
#1254079 Review #1254079 is a subjective opinion of poster.
Reason of review
Bad quality

Comcast is a scam of a compamy

I will be very careful when it comes to signing up for this service comcast wifi bill for the month keeps going up. I guess someone out there takes the money and spends your money on food or whatever is going on with this scam of a company. Comcast is a scam of a company
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ID
#1253165 Review #1253165 is a subjective opinion of poster.
Service
Comcast Internet Service
Reason of review
Bad quality
1.0
Details
In February 7, 2017 where we explained that the company COMCAST refused to provide us The cable internet service, being the only providers in the area and that after FCC intervention the company COMCAST indicated that they could provide us the internet service for an...
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3 comments
Anonymous
#1482284

For your own safety, please don't put your address on this site! This is a site that anyone can see & complain about any company.

You'll have to get a hold of Comcast. If I were you, I'd remove my address from this site ASAP.

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ID
#1250803 Review #1250803 is a subjective opinion of poster.
Location
Dunnellon, Florida
Service
Comcast Internet Installation
Reason of review
Pricing issue

Comcast - Unable to answer general questions.

I called multiple times to find out how long prior to moving I needed to notify them. Was told they could not answer a general question without my account number, name, address etc. I explained that my concern was that they would, as they have done in the past, turn my service off before I moved. We are no longer able to access our account on line and get a message "Sorry to see you go" when we try to. In desperation I called corporate and was told I needed to give them a weeks notice. When I explained that we can no longer access our account and asked why the first rep (I've talked to 6 total) couldn't give me that information I was told she could not speak for another rep. You, at the corporate level esepcially represent the company and can speak for the company. What is with companies now a days. Instead of apologizing and fixing the problem they make excuses. Terrible.
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ID
#1250688 Review #1250688 is a subjective opinion of poster.
Service
Comcast Customer Care
Cons
  • Answers and attitude from reps
  • Abysmal customer service
Reason of review
Poor customer service
Preferred solution
retrain your employees

Comcast - Worst Customer Service from Major Company

My experience trying to cancel service was such a rabbit hole of getting transferred multiple times, to people unable or unwilling to comply. I ended up contacting an executive whose photo and contact information was at the bottom of the website, but nowhere near Customer Service tabs I finally got assistance after a couple calls. However, they did not process an owed refund. This level of non-service is disgracefull and Comcast has so many layers of subcontractors, it's impossible to get help. The company needs to take customer service more seriously and end subcontracting. There is no reason customers should be forced to endure such treatment . And I was determined and patient, yet it took almost a month and a half to resolve. What is even more galling is that the company added cable to my internet service without permission, doubling my bill, which I thought was the end of my trial period and of course, refused to refund. I don't even own a TV!
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ID
#1248364 Review #1248364 is a subjective opinion of poster.
Service
Comcast Customer Care
Reason of review
Return, Exchange or Cancellation Policy

Comcast - BEWARE

WHATEVER you do, do not purchase a mobile phone from this company. I purchased a phone yesterday , updated my card info..in store purchase mind you. well I lose my card ... I wanted to exchange the phone today , gave them a new card , updated it on my mobile app and online , corporate saw the change , I see the change I get an email confirming my change. I couldn't exchange the phone because the $23.00 they charge for the exchange had to be put on my card the one that was lost , needless to say.. I cant Exchange the phone because in the stores system it didn't up date I wasted two hours this morning and still have a phone I don't want due to a system error even though corporate has the updated card on file , I leave for a business trip in a few hours for two weeks , I was told that I couldn't return it when I get back because its passed the 14 days... so basically the customer gets screwed because of a store supposed system error....BE AWARE!!! I will be taking my business elsewhere and also filing a complaint to the FCC!
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ID
#1246323 Review #1246323 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
1.0
Details
I stopped our service for in 2017.8, in Lisle, IL. And in the next 10 months and they keeping charging us. My wife called them over 20 times and they kicked the ball around. And i have no clue how they ended up with to re-activating the account again and keeping...
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ID
#1239429 Review #1239429 is a subjective opinion of poster.
Product
Comcast Account
Reason of review
Poor customer service

Comcast - Lied too became a nightmare

1.0
Details
Was told I had a package for 2 years. Now 1 year later I am told no I don’t. Have no offers for what I was paying. Decide to cancel service but unfortunately I have to keep internet. Now they want $100.00 for internet and they shut off all of my service 5 days early. A bunch of liars
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ID
#1235642 Review #1235642 is a subjective opinion of poster.
Location
Palm Beach Gardens, Florida
Service
Xfinity Internet Plan
Reason of review
Return, Exchange or Cancellation Policy

Comcast - Terribe - Terrible- Terrible service and equipment

1.0
Details
Phone system does not work properly. It now even screwes up my computer system. The play you along with IT help that does not really fix the problem until your past the 30 return period and then ignore your calls. I would not recommend Comcast business phone system to anybody. You never are able to talk to the same person so you get to explain the same problem to a new person that contradicts what the person before them said could be done to fix it. Filing a complaint with the BBB is your only outlet for help. This company has the power do treat you like dog *** and get away with it. The little guy gets stuck with a poor product and *** service for eternity
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2 comments
Anonymous
#1550600

And we are buying out contracts in an effort to make your transition to RCN Business Services, easier! We make it easy! Call me.

Anonymous
#1550590

And we are buying out your contracts in an effort to transition your business over to RCN Business with greater ease! PLEASE CALL ME.

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ID
#1232322 Review #1232322 is a subjective opinion of poster.
Location
Aberdeen, Maryland
Service
Comcast Phone Service
Pros
  • Music playing while your on hold is nice
Cons
  • Cant fix the product they sold you
Reason of review
Poor customer service
Loss
$1000
Preferred solution
Full refund

Comcast - This company is horrible in somany different ways

What happened to this company. Every employees or supervisors only care about the next money you pay for the service, and they have a hard time understanding simple basic things. Its almost the 7th of april and im still waiting on the bill to be mailed to my address i called the customers service number and the lady said the bill should be due until the 20th. None of this makes any sense. Comcast is a horrible company
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ID
#1228349 Review #1228349 is a subjective opinion of poster.
Service
Comcast Customer Care
Reason of review
Problems with payment

Comcast - The worst service in history.

We have complained 4 times now about installation of new cameras to add to our Comcast security. We have had 3 service visits and none have completed the i stalk toon of the cameras. The first man said he needed a surge protector but didn’t have one. We weren’t informed that we needed one in advance. Thidwas at 5:30 pm. The next man came as per request for installation but said he didn’t install he was a repair guy. The third came at 4 pm and left unfinished at 8 pm and sUd he’d be back this am between 9:30 and 10. He was from meridian and was called in due to overflow of installations. It’s 2:30now and we haven’t heard from him. We called you once again and got a woman that gave us an escalation number and said we’d hear from them within 30 mon. Haven’t heard a word. It’s been more than an hr. The installer left the cameras and other equipment in our office sitting on the floor. What kind of business are you people running? This is beyond absurd. We have hi speed , security and tv with you. It appears that we have to make other arrangements. Whoever is in charge is a disgrace to this company.
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ID
#1227131 Review #1227131 is a subjective opinion of poster.
Service
Comcast Installation
Reason of review
Order processing issue

Comcast - Terrible connection

2.0
Details

Update by user Apr 05, 2018

After working to order a new box (wireless cable box) and 1st having the rudest tech tell me I must pay $60 for a visit of a tech to just check to make sure my sign is strong enough to use that box I hung up. Called back to cancel my service at the house and my business and did get a kind tech that waved the fee and explained why a tech needed to check it.

I already pay $182 a month for cable, upgraded wifi, and phone and I installed everything myself. Now with tonight again I really believe I need to change companies here and for the 12 boxes I have at work.

Original review posted by user Apr 05, 2018

Do to my work schedule I am normally up late hours and having only recently moved to the Rome GA area I must say Comcast is terrible here. Several times a week around 1:30 am or so we lose internet and or cable signal anywhere from a few minutes to half the night. The last 3 nights we have lost signal each night and had to reset and tonight when I call I just get a message that service should be back in roughly 4 hours. Think tomorrow I need to seek another carrier.
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ID
#1226709 Review #1226709 is a subjective opinion of poster.
Location
Rome, Georgia
Service
Comcast Internet Service
Cons
  • Almost nightly service droos
Reason of review
Bad quality