Comcast Reviews and Complaints
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Customers don't like
- Poor customer service
- Service
- Outrageously high prices
Customers like
- When it works its good
- Internet speed
- Internet service
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Comcast - Slow Internet and WiFi
WiFi (Internet) not connecting To SmartTv suddenly; been working no issue On Demand still not working Nothing is ever their issue Internet been slow all weekend I cannot attach the message I’m getting On the phone w Customer Service for over 30 minutes
Product
Comcast - WORST EVER
i have been on the phone for days trying to literally get a code to reset my password, i have been transferred to # after # NO ONE CAN HELP ME !!!!!!!!!!! WORST SERVICE EVER .... I CANT BELIEVE NO ONE CAN GIVE ME A RESET CODE
Product
I didn't like
- Everything worst customer service ever
Comcast in Santa Maria, California - Bad service
I have iPhone X. I go to icon connect then go to voice and to my surprise I find my messages on top of messages it said this phone number 415-923-6953!!! Now this may seem strange but I moved out of that area long ago. The new number is on my account. Look at voice top said call log (415)-932-6953. Not a valid account phone number.
Comcast - INSANELY HIGH PRICES!!
How can Comcast justify charging these ridiculous prices to watch TV?? We are working all day and night just to pay the bills, we are never home to even watch it...going back to the good old Antenna....CYA COMCAST!!!!! Your greed is going to do you in!!
Product
Their customer reps must be told not to ever listen to anyone who calls. They are now all from another country and do not understand our language well and do not care..They read from a script (in broken English) and time after time put you on hold and just leaving you...
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I wrote to the alleged customer experience vice president who didn't even bother to respond. Not at all suprising for this company who fraudulently charged me then sent me to collections! This company broke a security camera then charged me for it. Said they were...
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this is getting to the point where comcast is just isn't trying anymore. I am paying for internet speeds of 150mbps down and 5mbps up and I am getting 33mbps down and 6mbps up. I have called several times and had someone come out. they informed me that it would be a...
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Mike
I also have the exact same issue with speed! Contacted Corp and essentially was told there was nothing they could do about it. I explained to the gentleman I spoke with that t...
Product
I didn't like
- Poor service
- Complete lack of customer service
I have been overbilled for 3 billing cycles with no resolve. As a senior on a fixed income, I have paid the same bill up until August 2018. The agents go over the bill and keep telling me that I "changed" my status which is a lie!!! Why would you call to question why...
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ThoughtfulSumatranTiger
and I would protest with you, if you are in Portland, Oregon . If you are , lets get our rain gear on and get out there . I"m got my walker on wheels , the kind with the seat ...
Product
I didn't like
- Being duped over billing
I don't remember the exact date I started having problems with my internet and cable. I believe around December of 2017, the NIGHTMARE HORRIBLE SERVICE BEGAN. First my internet became really slow, and was taking 3 days to download a game. Then my cable started freezing...
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ThoughtfulSumatranTiger
I sure would, if I knew what other company to get my services from . If I lived alone, I"d dump the whole package. except internet. Got to have that .
Product
They make you take a 2 year contract, but price goes way up after 1 year. They are free to charge you high prices because no competion. I plan to be rid of cable when contract is over. Streaming has lists of different plans that will save me $75 a month, yes need there...
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The VP has his own welcome letter on their business site. And no, he won't contact you nor make it right. Been there and done that. Contacted nearly everyone who is anyone at ...