service customer service customer phone internet cable bill problem people account

Total service | Comcast review

why did you take away cinnamax and then want me to pay to get back, every so often my tv start speaking in Spanish and I call and go through the same thing. when you call the voice on the phone need to get some gone it is so hard to talk to a real person and at times it will hang up if it a problem in the area.
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Review
#1699301 Review #1699301 is a subjective opinion of poster.
Service
Comcast Internet Service
Reason of review
time you get throught the phone interactions you are pissed
Preferred solution
Let the company propose a solution

Bad company | Comcast review from Logan, Utah

1.0
Details
It is a freemen joke to call these guys and get help and it seems like one problem after another to deal with on our TV or internet service. Try and call like on a weekend and I swear the hole world is having problems with comcast cause you cant get through to get help, comcast get your crap together or get a new CEO in there that can
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Review
#1698394 Review #1698394 is a subjective opinion of poster.
Service
Comcast Internet Service
Pros
  • To much money for the quality
Cons
  • Bad quality

Criminal origination period . | Comcast review

1.0
Details

Update by user Oct 31, 2019

Over the years they have got me for about $15 thousand dollars and they have monopolized the cable line so no one can use it except them.

Original review posted by user Oct 31, 2019

Comcast Xfinity is not being up front about rental tv boxes V purchasing them . A Tv box cost around $30 to purchase . Renting it cost $5 per month per box. The internet modem cost around $50 they charge $15 per month to rent it . Top this off with loosing your new customer discount after a year or 2 taxes and equipment and rental fees your $99 dollar triple play package now cost you over $250 dollars per month. Comcast Xfinity is out of control with no end in sight. They monopolized the cable wire and held it for ransom .
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Review
#1695763 Review #1695763 is a subjective opinion of poster.
Service
Comcast Tv Package
Pros
  • You can get out of your contract in 2 years
Cons
  • Robbed me for 15 years
Reason of review
Poor customer service
Loss
$15
Preferred solution
do not let 1 company have sole access to the cable lines. or electric .
Tags
  • Deception
  • dishonest
  • Monopoly
  • Rip Off Fraud Legal
  • Thief And Liar
  • Criminal Organization
1.3
Details
On Oct 16 2019 I called 1 800-comcast to order their cable tv/internet/voice service. I was told the call was recorded. I thanked the rep for this as it protects me as well as them. The rep said the install fee would be. waived after getting permission from a...
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1 comment
Anonymous
#1783271

Charging for "no-charge" service has ALWAYS been Comcast's mode of operation here on the West Coast too.

Review
#1692294 Review #1692294 is a subjective opinion of poster.
Service
Comcast Bundle Installation
Reason of review
Not as described/ advertised
Loss
$70
Preferred solution
Price reduction
Tags
  • Salesmen Lie About Installation Ch

This company just sucks | Comcast review

1.0
Details

Update by user Oct 25, 2019

Company sucks

Original review posted by user Oct 25, 2019

There is no other way to express it: This company just sucks in every way imaginable.
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Review
#1690470 Review #1690470 is a subjective opinion of poster.
Service
Comcast Bundle
Cons
  • Service goes down each night
  • Inconsistency between reps
Reason of review
Bad quality
Loss
$100
Preferred solution
Full refund

Resolved: 10/25/19: Comcrap & TCM Fight Continues! | Comcast review from Knoxville, Tennessee

5.0
Details

Update by user Oct 28, 2019

My email was stolen to write this review by an *** Don’t listen to thieves.

Original review posted by user Oct 25, 2019

I will WIN! I KNOW I WILL WIN!
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Resolved
Review
#1690309 Review #1690309 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$500
Preferred solution
Price reduction
1.0
Details
Comcast sales called and offered an upgrade, $20 less per month with more channels. What they don’t tell is you lose some of the ones you have. The morning after I install led the new unit I find that I no longer have free access to on demand cartoons from Disney. They...
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Review
#1687243 Review #1687243 is a subjective opinion of poster.
Reason of review
Access/ activation issues
Loss
$20
Preferred solution
Deliver product or service ordered

Sick them taking network off my channel lineup | Comcast review from Quincy, Massachusetts

1.0
Details
I’m sick and tired of Comcast taking off my channel line up. They took off the TCM now. I was told l have to get a package upgrade I’ve had it changing to a different company.
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1 comment
Anonymous
#1783272

And TCM is moved to a SPORTS PACKAGE...are you kidding me? In 2020 they are also getting completely rid of STARZ because they own EPIX and will only offer that. Be prepared before you buy a contract.

Review
#1686279 Review #1686279 is a subjective opinion of poster.
Service
Comcast Turner Classic Movies Tv Package
Reason of review
Order processing issue
Preferred solution
Let the company propose a solution
1.8
Details
I had Comcast business at my place of business. I had a 2 year contract at a promotional rate. I called several times to be on top of my contracting expiring so that I didn’t get any surprises. My contract was set to expire in October. I called in July to tell them...
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Review
#1686166 Review #1686166 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$195
Preferred solution
Let the company propose a solution

Comcast consumer theft!

1.0
Details
It seems that the folks at Comcast think that they can do changes to your services without asking the customer. I recently had my channel selection downgraded. Not by choice but by the people who seem to be able to make decisions without regard to customer satisfaction. My recent conversation with a Comcast was very unsatisfactory as sarcasm out weighed her explanation. It seem that Comcast knows how to be creative in their ways of getting more for less. I was told that I could get the channel back if I purchased another package with something I have little interest and the cost me more by a Significant amount of money!
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Review
#1683561 Review #1683561 is a subjective opinion of poster.
Service
Comcast Customer Care
Pros
  • Customer help with resolve
  • I like what you all are about keping companies in check
Cons
  • Discrimination against senior citizens
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution