Comcast Reviews and Complaints
?
Subscribe to organize reviews of the company into easy-to-read list. You can view followed brands in your profile
Is this your company?
17
ISSUES RESOLVED
4.1K
TOTAL REVIEWS
$1.3M
CLAIMED LOSSES
$1.2K
AVG LOSS
300K
PAGE VIEWS
What's your story with this company?
Ask a Question About Comcast
Cons
- Poor customer service
- Service
- Outrageously high prices
Pros
- When it works its good
- Internet speed
- Internet service
Total service | Comcast review
why did you take away cinnamax and then want me to pay to get back, every so often my tv start speaking in Spanish and I call and go through the same thing. when you call the voice on the phone need to get some gone it is so hard to talk to a real person and at times it will hang up if it a problem in the area.
Review
Service
Comcast Internet Service
Reason of review
time you get throught the phone interactions you are pissed
Preferred solution
Let the company propose a solution
Bad company | Comcast review from Logan, Utah
It is a freemen joke to call these guys and get help and it seems like one problem after another to deal with on our TV or internet service. Try and call like on a weekend and I swear the hole world is having problems with comcast cause you cant get through to get help, comcast get your crap together or get a new CEO in there that can
Review
Service
Comcast Internet Service
Pros
- To much money for the quality
Cons
- Bad quality
Criminal origination period . | Comcast review
Update by user Oct 31, 2019
Over the years they have got me for about $15 thousand dollars and they have monopolized the cable line so no one can use it except them.
Original review posted by user Oct 31, 2019
Comcast Xfinity is not being up front about rental tv boxes V purchasing them . A Tv box cost around $30 to purchase . Renting it cost $5 per month per box. The internet modem cost around $50 they charge $15 per month to rent it . Top this off with loosing your new customer discount after a year or 2 taxes and equipment and rental fees your $99 dollar triple play package now cost you over $250 dollars per month. Comcast Xfinity is out of control with no end in sight. They monopolized the cable wire and held it for ransom .Review
Service
Comcast Tv Package
Pros
- You can get out of your contract in 2 years
Cons
- Robbed me for 15 years
Reason of review
Poor customer service
Loss
$15
Preferred solution
do not let 1 company have sole access to the cable lines. or electric .
Tags
On Oct 16 2019 I called 1 800-comcast to order their cable tv/internet/voice service. I was told the call was recorded. I thanked the rep for this as it protects me as well as them. The rep said the install fee would be. waived after getting permission from a...
View full review
1 comment
Charging for "no-charge" service has ALWAYS been Comcast's mode of operation here on the West Coast too.
Review
Service
Comcast Bundle Installation
Reason of review
Not as described/ advertised
Loss
$70
Preferred solution
Price reduction
Tags
This company just sucks | Comcast review
Update by user Oct 25, 2019
Company sucks
Original review posted by user Oct 25, 2019
There is no other way to express it: This company just sucks in every way imaginable.Review
Service
Comcast Bundle
Cons
- Service goes down each night
- Inconsistency between reps
Reason of review
Bad quality
Loss
$100
Preferred solution
Full refund
Resolved: 10/25/19: Comcrap & TCM Fight Continues! | Comcast review from Knoxville, Tennessee
Update by user Oct 28, 2019
My email was stolen to write this review by an *** Don’t listen to thieves.
Original review posted by user Oct 25, 2019
I will WIN! I KNOW I WILL WIN! Resolved
Review
Reason of review
Poor customer service
Loss
$500
Preferred solution
Price reduction
Comcast sales called and offered an upgrade, $20 less per month with more channels. What they don’t tell is you lose some of the ones you have. The morning after I install led the new unit I find that I no longer have free access to on demand cartoons from Disney. They...
View full review
Review
Reason of review
Access/ activation issues
Loss
$20
Preferred solution
Deliver product or service ordered
Sick them taking network off my channel lineup | Comcast review from Quincy, Massachusetts
I’m sick and tired of Comcast taking off my channel line up. They took off the TCM now. I was told l have to get a package upgrade I’ve had it changing to a different company.
1 comment
Review
Service
Comcast Turner Classic Movies Tv Package
Reason of review
Order processing issue
Preferred solution
Let the company propose a solution
I had Comcast business at my place of business. I had a 2 year contract at a promotional rate. I called several times to be on top of my contracting expiring so that I didn’t get any surprises. My contract was set to expire in October. I called in July to tell them...
View full review
Review
Reason of review
Poor customer service
Loss
$195
Preferred solution
Let the company propose a solution
Comcast consumer theft!
It seems that the folks at Comcast think that they can do changes to your services without asking the customer. I recently had my channel selection downgraded. Not by choice but by the people who seem to be able to make decisions without regard to customer satisfaction. My recent conversation with a Comcast was very unsatisfactory as sarcasm out weighed her explanation. It seem that Comcast knows how to be creative in their ways of getting more for less. I was told that I could get the channel back if I purchased another package with something I have little interest and the cost me more by a Significant amount of money!
Review
Service
Comcast Customer Care
Pros
- Customer help with resolve
- I like what you all are about keping companies in check
Cons
- Discrimination against senior citizens
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Thank You for Your Reply!
Thank You for Your Reply!
We are processing your message.
Thank You for Your Submission
Your comment is successfully posted.
Select Reason
Select Reason
And TCM is moved to a SPORTS PACKAGE...are you kidding me? In 2020 they are also getting completely rid of STARZ because they own EPIX and will only offer that. Be prepared before you buy a contract.