Comcast Reviews and Complaints
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Customers don't like
- Poor customer service
- Service
- Outrageously high prices
Customers like
- When it works its good
- Internet speed
- Internet service
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My XFinity xr2 Remote has gone out 3x in one month This evening my tv out is scrambled there is nothing wrong w my television I am paying almost $200 a month Svc Rep of course could not fix This is ridiculous I cannot even use my Smart TV functions They have me under a...
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Comcast bombards me with email after email every few minutes. After unsubscribing many times and still receiving emails from them. I called to tell them to tell them to stop. After being on the phone waiting for half an hour I answered many questions to a recording....
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I didn't like
- Service and reliability and try to steal your refunds
After receiving a notice that our modem needed replacing with the newest version, I called the company; they were going to send a tech to "handle our situation" rather allowing us to self install. A visitation was scheduled for a FOUR HOUR WINDOW (not two as their ads...
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I have not been a Comcast customer for at least one year. I discontinued my relationship with Comcast in part to receiving Unrelenting robocalls from 800-266-2278 (Comcast Xfinity). I receive up to 30 calls/day, 7 days/week. I have contacted Comcast numerous times to...
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Comcast - Very disappointed
I made a partial payment on my account & spoke to a representative to inform them I would pay the remaining balance the following week & was told my services would not be disconnected & came home that night after work & my services were suspended!! The agent I spoke with obviously lied or didn’t know how to do her job! I will never recommend Comcast / Xfinity to anyone!!!
I didn't like
- Lying to customers about service problems
The internet and phone line shut down tiwce every month! How do we make business!
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Just another day in contests monopoly as they can have outages and still control the industry. I feel like we live in Iran when it comes to contest. What a terrible organization constantly making promises they can’t deliver on service outages at homes and businesses....
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We decided to give Comcast a chance again because of a good package deal that was to be locked in for two years two months into the deal they raise the rate nine dollars now six months later they took seven channels that we watch all the time away, said we changed our...
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Anonymous
I hear that!$80 became 95 then two months later became 107. No reasons given. No reply to email about it. Email that is on their servers that I pay for with my account.Slime!
Called Comcast on December 06, 2017 and the call was answered by a girl giving her name as Aconna, I asked to speak to a manager becauser my bill just keeps going up like always. She put me on hold for 15 minutes when a girl identifying herself as Candice and a...
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I didn't like
- Customer service
For the last 7 years, we had nothing but problems with Comcast from TV pixelation and outage issues to lack of phone and internet services. Since Comcast has an exclusive franchise with our city, we have no alternative for other providers. Recently, Comcast switched me...
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I didn't like
- Worst company in the world
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AND WE ARE BUYING CONTRACTS. CALL ME!!
I have literally been forced to use this company since 2006 one with things since I am such a valued customer in their terms that I would be treated as such just the opposite ...