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I find it interesting that disgruntled customers are banned from the Comcast Help Forums, instead of even attempting to engage them to see if they can help. This problem began with the appointment of "Jessie", self proclaimed "Community Manager", or as her title on the...
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Anonymous
Anonymous

And any post with even an inkling that Comcast may actually be at fault with a problem will be erased, followed by (wait for it!) being banned. The new administrator seems to...

Anonymous
John S

I was banned a while ago. Simply addressing consistent problems that continue to reoccur. These days, its not profanity that get's you banned. Its just a unhappy customer who ...

1.5
#1079291
First off i want to say COMCAST just lost a customer, since last night I have been trying to get a hold of someone to discuss an issue with my account, and to date, I am still listening to this *** *** music on this prompter, this is what you people call customer...
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1.0
I didn't like
  • No one answered thier customer service line up to 45 minutes
#1078483
Comcast - Cable installation from Pole to House to computer
Comcast - Cable installation from Pole to House to computer
Comcast - Cable installation from Pole to House to computer
Comcast - Cable installation from Pole to House to computer
Comcast - Cable installation from Pole to House to computer
Had Comcast cable installed. Installation was not safe; the cable hung to low and the outside wall installation went across the entrance stairway for someone to trip over. H. Schmitz call several time over 3 weeks but got the run around saying it was fixed. (which it...
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#1076078

Comcast Customer Care Review

Comcast
#1029802
POOOORRR Customer Service! Never Again!
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Comcast Internet Service Review

Comcast
#1029405
1.0
Details
The worst company ever Sorst speed internet Horrible customer service experience Stay away from this company
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Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website

Short Review on March 28, 2017

Comcast
#1026645
Worst company ever. Customer service is horrible. Yall need to shut down. I will tell everyone i know not to get you. I am taking you to court and will sue you
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Comcast Internet Service Review

Comcast
#1026370
1.0
Details
I called to get xfinity. I live in a duplex with shared utilities. Because of this and the fact that there is not a separate address on file, the largest, greediest company actually won't give me service.
Comment
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Coverage Area
Customer service
First off let me just say i should have stayed with AT&T. I was trying to give Comcast another chance but of course they proved me right again! So after having my internet for about 4 days now the signal goes out and I'm no longer online. So I call and they only...
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#1076006
I'll call about 10 times and each time I got a different excuse. Call for a technician to come out and check and see why my wife I was not working it was a wire on the outside of the house leading to the inside that was not working they told me that I wouldn't have to...
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1.5
#1074978
COMCAST HIRED SUB (DUDA CABLE).  BAD!!!!!!!
COMCAST HIRED SUB (DUDA CABLE).  BAD!!!!!!!
COMCAST HIRED SUB (DUDA CABLE).  BAD!!!!!!!
COMCAST HIRED SUB (DUDA CABLE).  BAD!!!!!!!
COMCAST HIRED SUB (DUDA CABLE).  BAD!!!!!!!
Ok. Comcast cable in Greensburg came out. Stated new cable needed run from street to house!! OK. WE WALKED THE PATH AND ONE CALL WAS CALLED FOR UTILITIES. COMCAST HAS A SUB CONTRACTOR DO THE WORK (DUDA CABLE). Told I didn't have to be there. Come home from work....
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Anonymous
Anonymous

So many complaints I read about this all the time!!!!! WISH YOU THE BEST. CORRUPT SYSTEM THEY SEEM TI KNOW HOW TO WORK THE STSTEM.

Anonymous
Anonymous

Just get a lawyer and SUEthem both!!!!! THEY SEEM TO HAVE HAD THERE CHANCE TO MAKE RIGHT & CHOOSE NOT TO!!!!!!!GOOD LUCK.

1.0
#1073550
#1 PRIORITY - I want the $60 service charges removed from my bills for 3rd service call to my home that was never done in home, had to send someone out to order truck to correct problem with pole line so they billed me I want to be able to see my bills and get one...
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1.4
I liked
  • Very little with this company
I didn't like
  • Inconsistency between reps
  • Unreliable service
  • Chatting
#1071877
This company told me they had fast internet up to 200 Mbps .turns out they don't ever reach that. They say they only guarantee that if your device is directly connected to their modem through a cable .the truth is we all use wireless device like iPads ,laptop wifi...
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Nantucket, Massachusetts
#1070859
Comcast Business is awful 4 months of issues.
Our small business contract was with up with another phone provider, internet, and wifi. Then we met : Tierre Landrum, Comcast Senior Business Account Executive M: 281.409.1086 | F: 713.583.5763 | business.comcast.com | Tierre_Landrum@cable.comcast.com 8590 West...
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1.6
#1068109
Every since I received my"new modem" which xfinity requires, my service has been going in and out, mostly out. Every time I call, I'm constantly transferred to incompetent employees where I have to not only give them my name address and last 4 digits of my social...
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1.0
I liked
  • None
I didn't like
  • Xfinity
#1066282