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Modem Warning. Comcast just wasted many hours of my time over the past several weeks, and it began with an email on January 6th telling me my "current device was experiencing technical difficulties" and that a new modem was being sent to me and would "arrive in 3-5...
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#997201
I got a new box sent to me and could not get it to connect. Made an appointment for them to come out the first time between hours of 3 to 6. No one called or showed up. Made another appointment at same time the next week and still no call or no one showed up. Made...
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1.6
#996878
Comcast was out on 1/20/2017 to install TV, Phone & internet service at my home the appointment was for 10:30 AM but the installer showed at 8:00 AM he left at 12:00 PM with the job not completed no internet or phone ? after many calls and Comcast saying they could...
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1.8
I didn't like
  • Comcast
#996851

Short Review for January 01, 2017, Pc_bad_quality

#983389
1.0
They are not like they use to be. Shut you odd after 30 days.
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Comcast Internet Service Review

#974564
2.7
Well first, their internet speeds are awful. Second, their employees are cocky ***. They talk trash about their customers and how when they get complaint they just laugh and throw it away. They also like to call the customers idiots when the customers call them out on something
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Comcast Cable Tv Service Review

#960221
View the video I loaded. Saying filthy animal, while showing a Africa American is so offensive. Not all of your customers support the hate that is growing in OUR Country. You must do better.
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Internet Connection Review

#958182
It's very rare to get a knowledgeable customer service. When you fianally can talk with a tech guy, they refuse to acknowledge there is signal issue despite their our own tech guy acknowledged it. It's very frustrating that Comcast charge customers but don't provide good service.
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I've had service(?) from this company since 7/2015. They have fouled up my billing on more than one occasion, been untruthful, have awful service, don't invest in utilizing USA phone support (anti-American) and now I truly believe they are throttling down my WiFi so I...
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1.2
I liked
  • Very little with this company
I didn't like
  • Frustrating voice recognition phone system
  • Own work loss to be home for technicians
  • No use of american technicians by phone
#995682
Two months ago I agreed to a new contract for two years. I really only wanted a one year contract, but was convinced by their representative that a two year contract would lock me in so I would not face an increase next year. I was told my cost per month and that I...
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Anonymous

Chass Welcome on Board.You may expect an 'up-nudge' two to three times per year - it's always to improve your service, hahaha.I look at my poor reception as a Blessing - yea, I get ...

1.0
#995068
Went to Comcast office this a.m. and had the worst customer (lack of) service..Beth Comcast CSR was dressed as a slob, smelled of b.o. and proceeded to talk on and on for almost 7 mins straight without stopping.. I had to raise my hand to speak (yes I am the customer)...
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1.0
I liked
  • Changing to direct in feb 2017
#993857
On Nov , my last payment , i wasn't sure to send in my payment before. Calling to check if i should send it. So i calked in and they told me to pay that last payment, and they would send me any overage in a timely manner . Boy were they ever wrong . Im still waiting...
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1.2
#992179
My mother's senior living facility uses Comcast and provides the cable service as part of the package included with the monthly rent. Imagine my surprise when my mother received a bill sent during to her individual mailbox with her apartment number, from...
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1.0
#990661
I have had 7 technicians out in less than a year, the constant problems still persist? I was recently told during an total system failure , that I had to upgrade to X1, I did. Now 3 weeks into their game, I am still requesting techs and spend hours on phone with tech...
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1.0
#990327
I got Comcast internet because it was the only internet available to our barracks on the base. It was fine for a long while. I passed it onto my roommate when I moved to a different barrack and dealt with an extremely pleasant man who helped me set it up in my new...
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1.3
I didn't like
  • Disregard for their customers
  • Indifferent customer service
  • Deceptive practices
#990315