Comcast
Reviews and Complaints

For whatever reason, I have been completely cut off from all of my email! I have service at my house but for the past week, people have been calling me to tell me that their emails to me keeep getting bounced back.

So outside of the ridiculous prices I spend on BASIC cable and the underwhelming download speeds, I'm now the victim of someone driving by and knocking over my mailbox with a baseball bat.

I've already had Cavalier at my office with very little incident and it seems like they now win my personal account as well. Has this happened to anyone else?

Well, it is not such a big deal to me. I'm glad that MSNBC is gone.

Now I don't have to waste time watching that liberal Keith Olbermann. I flip channels to see what is on as I got to FOX NEWS and *** Keith makes me want to *** You know what happened? I took MSNBC off my channel count so as I go up I skip over it. The next day, Comcast letter comes and I see that MSNBC is going away.

YES! Hallmark was gone as well, and I did watch that sometimes, but it's okay.

And it's FOX NEWS, not FIXED NEWS. FOX is the best with news.

Hey Eva (or should I say Comcast rep Eva) ...***.

I don't care what it breaks down to a day in my opinion they are once again robbing me blind. Yes Spot they will be moving more and more channels to the digital end. I jut got a notice for at least a half dozen with more on the way by July. Soon all I will have left is shopping and foreign language programming. MSNBC goes but Fixed News stays..imagine that.

Get a dish. All the bad you hear about them is cable Co propaganda. All TV comes from a dish ultimately.

Some channels were moved to make room (analog takes up more space than digital when affects emergency personnel communications), or the channels were duplicated on the analog side as well as the digital lineup. and one had to go.Eventually all channels will truly be digital.

$60 is not alot it breaks down to less than $2 a day, People spend more than that on coffee! lol

comcast is joke - there are the rudest people on earth - and lie about sending service technicians or that someone is working on the problem - they give you know information and everthing is 100% canned.. - wait more than 2.5 years - yes really to get a patch cable buried in the street ..

there was a break in it and i thought it was my modem because comcast told me - and refused to replace even though i lease it - so only after 2 years to bury the cable did my internet finally work. and now when i have outages - i wait mos for resolve.

i was without for *** month - finally it started working again , but i made 10 calls that month - promissing to send someone - and then ididnt pay my bill - 2 mos in advance and they told me they wont send someone because i didnt pay - i cant continnue to pay with the level of service - - there service borders on criminal.. period - its a joke they should not be in business

ATT-UVERSE IS A BIG *** JOKE TOO

You forgot to mention how utterly RUDE anyone is that you manage to get in customer service that is breathing. I swear, they are *** for sport because their lives are so ***

shut up comcaster. comcast is a joke.. we got forced into getting these digi boxs and the channel often gets hung or becomes unavailable hours at a time :/

Reading the comcast responses reminds me of the last time I had cable decades ago. Customer service have a "take it or leave it attitude".

Comcaster#2 and Comcaster are taking the "not our fault approach" and are generally being ***. Customer service etiquette is not Comcast's strong suit.

Cable plants are designed so that you have enough singal for up to 4 outlets. When you go beyond that or alter the cable yourself or use your own equipment it changes its integrity.

You cannot compare verizon, att and dish to a system that uses Fiber Optics to broadband coax, you just cant. You can try that reinvention of the wheel but sooner or later if you want undeniable fast service and superb picture quality, you'll be back.

My Comcast internet is below DSL levels when testing the speed on the internet. Congestion management? Very poor service.

One can blame the company for consumers that split the signal so many times in their home. When you go over 4 devices you need a amplifier. Its not a matter of maintaining the services, they consumer plays a big part as well.

They are criminals. Awful. Burn in ***..

this is a shame when you call and your transferred several times and it just hangs up on you, its also a shame that Comcast has the worst answering system. I have spent several hours and had them tell me that it want happen again.

Cannot seem to get bill charged out like it is suppose to be.

Always over charging and they want pay you back there figure out a way to rebill and up charge for something else. Worst cable company in the world.

The comcast experience should be shared with newly weds... Take notes, be specific, every detail.

You will benefit from

this happening, this chapter in your life, you will be an educated consumer after this test. Thank you, guido.

I tried to reach that number however, I received an error message stating this number can not be reached from my calling area

:? comcast sucks to the highest of sucktivity went out in the middle of superbowl called in service out for three days bill constantly goes up every month,jackson ms will be leaving comcast goes out whenever it rains

Ok' so I decide to change from comcast to Att. I return my equipment (takes one and a half hours to do) and am advised not to pay bill until final bill comes in a couple of weeks.

New bill comes. Doubles old bill. I call and rep apologizes and says that they will make proper adjustment. I question late charge, asking how I can be dunned when I didn't get a bill.

They agree to remove late charge. Two weeks later new bill comes, no late charge but fifty buck charge for not returned equipment. I explain that I did return the equipment and that I have receipt for same. They apologize tell me it will be fixed in two days or less.

I offer to fax receipt, they tell me no need. Week later, new bill comes, still has charge for not returned equipment, I call and they tell me to fax copy of receipt. This bill threatens to refer me to collection agency. I speak with rep and rep tells me that if receipt is forwarded to them that there will be no referral to agency.

Today bill comes from collection agency - weirdly enough or correct amount. I call comcast, they tell me that I own twice as much as I actually do through automatic menu, when i speak with agent he tells me I owe a hundred bucks more than I owe.

Agent tells me to fax receipt. These people SUCK

June 28, Getting 28 t0 50 KBs upload now for a month.

Thedownload is so slow Face book doesn't even work.

I called 5 days ago and the said it would be resolved.

XFinity My Butt. More like X-Wife..

Well there ya go... Comcast Crooks..

My mother visited Comcast located inside the Brandsmart store at 7260 North Kendall Dr. in Miami Fl.

to inquire about your services and possibly switching from AT&T U-verse to Comcast and one of your employees, who identified himself as George Alvarez, was extremely bad mannered to her after she did not accept the recommendation of the services he suggested.

She just wanted to consult with her family before making a decision to switch her services. She is a senior citizen and I personally find that his actions are not only unprofessional but disrespectful and gives a dreadful reputation to your company to a potential customer who was merely inquiring about your services.

Had an appointment today at 2 all I got was a dumb machine call did not give it any attention because that machine called up the previous day telling me that "IF YOU WERE NOT TO CANCEL THIS SERVICE, YOU SHOULD NOT DO ANYTHING AT THIS TIME." Called them up and they said I cancelled the appointment by not calling back. Huh?!?

that's the dumbest thing a CABLE company can do; rely on a MACHINE to tell you if the customer is still willing to get cable service from you. On top of that, those call center people can't even get a hold of the technicians out in the field.

The fact that you are even here and telling people to stop complaining shows the poor quality of service that YOU and comcast offers. You as a "20 Year Old" have no clue what customer service is about.

I have been in service since you were id diapers and know that customer satisfaction is most important regardless of the issue. Grow up!!

You can defend Comcast all you want, but with the economy as bad as it is, no one wants to lose their hard earned money on a a company as jacked up as Comcast. So you have compassion and realize that the next paycheck you receive from your "great company", could be the money that was ripped off from Comcast customers. When people shell out their hard earned money, they expect to get good service, not excuses, and rudeness.

Then you're both ***

:grin thanks for that. i work there too.

Remember, too, how modems that customers own "somehow" wind up in the company's inventory !! And those employee IDs ..

once overheard a phone CSR yelling about "..I gave out a really great ID last time." WTH?

File complaints w/BBB and FTC and FCC. Have to read the rules as to what complaints the FCC and FTC handle, however.

comcast bought time warner. they are the same company

I agree with you 100%.

Comcast is horrible. I reside in Miami, and alas, Comcast is the only cable provider. The past 30 days, my internet has been down on and off for a total of 10 days.

When I called, they have no clue what is going on (even the supervisors) and keeps on giving assurances that now no longer means anything since it never works.

I think the worst part is the fact that there is pretty much no other cable company besides them here.

I think this kind of monopoly should not happen, where Comcast is the sole provider in an area etc.

Bring on some competitor like Time Warner and I am sure services will get better.