Comcast
Reviews and Complaints
$1M
CLAIMED LOSSES
4.4K
TOTAL REVIEWS
330K
PAGE VIEWS
18
ISSUES RESOLVED
Comcast - Technical support
The internet box is not responding and the cable box on my living room is not responding also
ID
Service
Comcast Internet Service
Preferred solution
Deliver product or service ordered
Comcast - Internet connections problem
I SERIOUSLY considering the cancellation of your services. If you can not provide continuous internet and tv connections. Im done. My service has been disrupted since 12:30 am. My internet service is kicking me off my devices every few minutes. I have reset more than I feel is necessary to keep connected HELP
User's recommendation: Provide people to talk to. Automated system sucks.
ID
Preferred solution
Deliver product or service ordered
Comcast - Issues with internet
I'm calling in someone else's internet! They said they can't help unless my modem gets reset and I do not want to do that. Please have someone call me back ASAP as someone on my team can't work without internet! 612 805 5967
User's recommendation: Get a representative.
ID
Location
Roselle, Illinois
Comcast - My is off and also I need to see if to Shang my plans
My problems haven't been resolved? I was talking to one of Comcast agency, and they hang up on me! They have a very bad attitude and customers service!
ID
Location
Norfolk, Virginia
I got internet service only from Comcast less than a month later when I was told it would be a 30 day free trial I was over charged 3 times what I was supposed to pay and another 3 weeks later anothe
I was over charged then another month later I was charged way more than what I was initially supposed to pay again
User's recommendation: He’ll no.
ID
Location
Sawyerville, Alabama
Comcast - Having problem with internet
Every time I have to call this people why they can't operate efficiently every third my connection gets disconnected its a very poor service
User's recommendation: Don't go for this company.
ID
Comcast - No Customer Service on hold forever
Horrible service on hold most of the day. Tried to use online only to be routed outside the USA! Just a joke. Just wanted to talk to a real person that speaks English that I can understand. Not looking to get my account hacked.
User's recommendation: Check into another company for services. No service when you need it.
ID
Preferred solution
Just have customer service and talk to a real person in the USA
Comcast - Couldn’t talk to customer support
I got trapped in their automatic system and finally they said someone would call me shortly. That was 2 hours ago and nobody has called.
ID
Location
Santa Clara, California
Comcast - Problem with cable and wifi
I did not speak with a representative to help with the reason for the call.
ID
Preferred solution
Let the company propose a solution
Comcast - NO SERVICE
10 DAYS NO SERVICE BECAUSE OF STORM . NOBODY CARES . NOBODY COME TO FIX THEIR PROBLEM ,
ID
Location
Antioch, Tennessee
Comcast - I want to know why is my bill is high
Need to talk to an agent
ID
Location
York, Pennsylvania
Preferred solution
Why is my bill going up
Comcast - Yes I am kissed off
I was trying to let the customer know my problem and how the service is not working along with the automated service
User's recommendation: Don’t use automated service.
ID
Preferred solution
Deliver product or service ordered
Comcast - Unhappy
Every month Comcast adds additional fees on your bill. They say come in and sign contract, but they do not stick to their end. I have been with them 15 years and it always the same thing. Your bill inches up every month finally you speak to them, and they tell you that discounts are been lost, but you are still under contract. How does that work??
ID
Location
Sarasota, Florida
Comcast - Can not get tech support.
No or poor service and can not get tech support.
ID
Location
Tucson, Arizona
Preferred solution
Let the company propose a solution
Comcast - Broken cord
I really do motknow what happened
ID
Service
Comcast Internet Plan
Preferred solution
Deliver product or service ordered
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