Filter by rating
filters
State:
Show
City:
Show
Product:
Show

Comcast - Way too many added equipment

Comcast - Way too many added equipment
Comcast - Way too many added equipment
I don’t have 5 or more equipment running at one time. My iPad 10.0.0.137. There is an unknown ip:10.0.0.110. Last looked I had 5 equipments online. 9/14/2019 @ 18:06
View full review
Review
#1654128 Review #1654128 is a subjective opinion of poster.
Reason of review
Still ongoing

Comcast - Terrible service

I spent an hour on the phone and then had to schedule a tech visit for the next day, Next day not. scheduled for the following day. No show. They don't have a person to answer the phone till you go through a lot of nonsense and then the person can't fis=x the problem and can't schedule help
View full review
Review
#1653984 Review #1653984 is a subjective opinion of poster.
Service
Comcast Technical Support
Reason of review
Order processing issue

Comcast in Santa Maria, California - Need information who who’s

Comcast - Need information who who’s
Comcast - Need information who who’s
Comcast - Need information who who’s
I found an application to determine who is using my internet and making my iPhone or iPad hot plus the router. Took some pictures and didn’t expect to have so many on this internet system. Only have one master bedroom, one living room, 2 apple. iPhones, 2 Apple iPads, two smart televisions sets, and nothing else. computer is off. Ow would be the time to check.
View full review
Review
#1651499 Review #1651499 is a subjective opinion of poster.

Comcast in Springfield, Massachusetts - False Billing Practices

2.7
Details
How as consumers can we receive a refund from Comcast? They need to be held accountable for their false billing practices.
View full review
Review
#1649847 Review #1649847 is a subjective opinion of poster.
Product
Comcast Account
Pros
  • Great options
Cons
  • Poor customer service
  • False billing practices
  • Too expensive
Reason of review
Pricing issue
Loss
$2500
Preferred solution
Price reduction
1.0
Details
I am so angry that I have to have Comcast for my service. No matter what you call about, billing, service they jerk you around, raise your billing when you have a 2 year contact to keep your charges the same, then tell you there is no 2 year contract on record for you,...
View full review
2 comments
Anonymous
#1754396

Agreed

View more comments
Review
#1649474 Review #1649474 is a subjective opinion of poster.
Service
Comcast Tv Service
Cons
  • Terrible service no human no help
Reason of review
Not as described/ advertised
Loss
$150
Preferred solution
Price reduction
Tags
  • rude employee

Comcast - Sloppy install

1.6
Details
To start with he was an hour late, Then he had to go get a drill, witch took him another hour. By the time he was done he left wires hanging off my house damaged my soffit, Ripped the old screws out; didn't screw in new connections (just left them hanging).The box he did screw on the house is crooked as *** My six year old grandson could've done a better job. Then to top it off they had no paper work for me to sign. No paper work on the channels or how to use the remote. Very unhappy customer right here in Sebastian Florida!
View full review
Review
#1648063 Review #1648063 is a subjective opinion of poster.
Pros
  • Customer service representatives
Cons
  • Dishonest and incompetent technicians
Reason of review
Sloppy install
Loss
$5000
Preferred solution
Price reduction
Tags
  • Rude And Disrespectful People
Resolved
2.2
Details

Update by user Sep 06

I was given a free two months of Showtime and an apology, but they need to apologize to my credit union, as it was not my fault this happened.

Original review posted by user Sep 06

I went to the app to schedule a payment. I accidentally scheduled the wrong amount and was unable to correct it on the app, so...
View full review
3 comments
sandralynndavis
#1743920

If an additional cable bill amount causes your account to be overdrawn, you really need to examine your financial choices.

View more comments
Review
#1646724 Review #1646724 is a subjective opinion of poster.
Product
Comcast Account
Pros
  • Internet and home security
  • When it works its good
Cons
  • No excuse for cutting channels for the inflated price i pay now
  • Talking to someone who is in another country
Reason of review
Problems with payment
Loss
$280
Preferred solution
Let the company propose a solution

Comcast in Jacksonville, Florida - No TV for 9 days now

My TV lost it's signal 9 days ago and Comcast supposedly has been "working hard" to fix it. Every time I go to the outage page they have a new time set for it to be fixed, and when that time comes this info disappears or a new time is set. This has been going on for days and days and I'm really, really pissed off. My sister says I should switch to Verizon, which I might well look into. Comcast, YOU SUCK.
View full review
Review
#1645930 Review #1645930 is a subjective opinion of poster.
1.0
Details
Asking the exact same question over and over, taking 5 minutes "to review account" only to ask tge same questions once again. By far the most ridiculous service i have ever seen, clearly not american by their mocking and laughing tones and zero help.
View full review
1 comment
Marce1
#1745434

Have been trying for hours to speak to a capable Comcast agent but keep getting passed around the same call center in India. What a joke, no one knows what they are speaking about, cannot give me any ideas on how to handle my complaint. Is it too much to ask that the Comcast customer service line be based in the USA with English speaking agents?

Review
#1644872 Review #1644872 is a subjective opinion of poster.
Product
Comcast Account

Comcast in Pittsburgh, Pennsylvania - Forced to Pay for Upgrade to Keep TCM Channel

1.0
Details
Effective October 10, 2019, TCM will NO LONGER be available to those paying for the Digital Preferred Package. Consumers will have to upgrade and pay more for the Sports Entertainment Pkg to still be able to view it. Now all you lucky consumers who pay for Digital Preferred are not getting a reduction in price because you are losing this channel. Comcast is more than happy to charge you the same inflated rate for less channels. This has happened before and Comcast will continue to do this. Wise up People!
View full review
Review
#1644490 Review #1644490 is a subjective opinion of poster.
Service
Comcast Cable Tv Service