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Comcast sets themselves up for failure. All I wanted was the internet. I was going to do the self-install, but I only got two wires without the box. With seven o clock only half an hour away, I quickly tried to call the service center near me to pick one up. It took me...
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Anonymous
Rosalie Chavez

I do not like calling customer service to get someone I can't understand from a foreign county. Why doesn't Comcast hire within the U.S. to service U.S. sales.

2.3
I liked
  • Personal customer service
I didn't like
  • No escalation process beyond scripted customer reps
  • Delivery
  • Automated messaging
#1054153
Comcast - Horrible installation
Comcast - Horrible installation
Comcast - Horrible installation
Comcast - Horrible installation
I have a rental and the new tenants brought Comcast in. My issue is with the installation. I have no idea about the Comcast service. After the initial install (see attached images) an employee of Comcast came out and reinstalled the proper way but the damage had been...
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#1051848
Due to the high price Comcast was billing me, over $200 a month I lowered my plan down to a manageable price I could handle. Since than I have virtually no screens! Even when I click on search and type in a movie I would like to watch I am automatically ask if I would...
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1.0
I didn't like
  • Deceptive sales practices
  • Unable to watch old movies
#1051650

Comcast Customer Care Review

Comcast
#1029802
POOOORRR Customer Service! Never Again!
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Comcast Internet Service Review

Comcast
#1029405
1.0
The worst company ever Sorst speed internet Horrible customer service experience Stay away from this company
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Short Review on March 28, 2017

Comcast
#1026645
Worst company ever. Customer service is horrible. Yall need to shut down. I will tell everyone i know not to get you. I am taking you to court and will sue you
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Comcast Internet Service Review

Comcast
#1026370
1.0
I called to get xfinity. I live in a duplex with shared utilities. Because of this and the fact that there is not a separate address on file, the largest, greediest company actually won't give me service.
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Sitting in a hotel in Chicago trying to stream the Royals game, every night around 6 pm the internet slows to a crawl SO SLOW that you cannot even run a speed test. Hotel has Comcast Hotel ISP. The speed in the hotel is NOT the problem, it's with the ISP. If I had...
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Anonymous
Anonymous

On most days I'm averaging .67 Mbps and I'm ready to start gnawing on my arm. I've called at least 40 times, they rewired my home, changed out the modem twice and checked the ...

Anonymous
Anonymous

On most days I'm averaging .67 Mbps and I'm ready to start gnawing on my arm. I've called at least 40 times, they rewired my home, changed out the modem twice and checked the ...

#1051234
Comcast keeps going into refresher or pops a statement "this is embarrassing". Technician or agents have lied about problems in the area. When I have called for help or resolve I am hung up on. I have had Geek Squad help 14 times since March and always it is a Comcast...
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1.1
I didn't like
  • Scam seniors
  • Hidden charges
  • Have no integrity
#1050968
Purchased an xfinity wifi hotspot week pass for roughly 20 dollars. payment cleared, I had fast internet for a few hours. Then I went to work, got home and when I tried to get on the net, it was trying to get me to pay more money. "I was like wait, I paid for a week...
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#1049976
If you love having your internet go out at least once a week this provider is for you. I consistently have issues when the weather is perfectly sunny and clear. But don't call and ask them if there is an issue with service in your area because they will attempt to...
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1.3
#1047566
Comcast called my mother a liar. There was a payment plan in place and a set deal. They reneged upon the deal and want $200. So moms got to go on site to work and comcast is full of morons. As if their price gauging isnt enough, the internet is spotty at best, their...
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Anonymous
Anonymous

Pay your bill and maybe you won't have a problem... just sayin

1.0
#1046727
Comcast - Internet service
Before I went out to go shopping I turned off my apple iPad off. Off I mean all the way off and change 100 per cent. I returned and found my iPad on and at 66 percent charged. Plus I turned off at the source a surge protector off. Now what gets me is how in the world...
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Anonymous
Anonymous

You big *** what does that have to do with comcast?

#1046335
I tried to call Comcast on behalf of my nephew for service to his new apt. as his phone reception was poor. He was told online the night before to wait for the technician to arrive between 8am and 8pm. Tech was to call him in the am; never happened to narrow it down on...
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Anonymous
Anonymous

We cannot call your local dispatch and i'm sure you were told that. Complain to corprate. Trust me we don't like it either. We are the one that get your complaints and called ...

#1045510