filters
state:
Show
city:
Show
product:
Show
First they had to go check and see if we could get internet , took a week to find out , then set appointment up to have installed , another week . Had a friend *** work , lost money by not being at work , all for comcast to not even show up . Sit on hold over a hour ,...
Read more
1.5
I didn't like
  • Problem solution
#1087963
My parents are very elderly. Bedridden much of the time and like to watch old movies. Comcast installed cable at their home by laying 50 feet of cable on the ground in the yard and draping the rest across the rain gutter downspouts. There is even a loop hanging across...
Read more
1.0
#1086705
Just wondering why Comcast hires people in their customer service offices that have no degrees or knowledge of how to work with customers. Recently I learned a young lady from Mexico was hired at the Naperville, IL office, she started out with a work visa which later...
Read more
ransom
ransom

The only bad thing about having sex with an employee is getting caught. Sounds like fun to me.

Anonymous
Anonymous

There is no "degree" for customer service. No company is going to hire people that "majored" in customer service because this is not a thing. It's a job that a lot of people d...

I didn't like
  • Representation
#1086383

Comcast email

Comcast
#1053100
1.2
Details
Comcast deleted 11k of my emails. Assured me they were still on the server and would be no problem to restore them. After countless hours on the phone they didn't know why but they were deleted by Comcast and they are forever gone. I am really screwed now and Comcast does not care at all about this. Monopolies do what they do. Need regulation here is my feeling.
Comment
Show
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website

Comcast - Poor internet service

Comcast
#1049757
Poor and intermittent service from comcast at sdk apartments
Comment
Show

Comcast - Wow! Amazing service!

Comcast
#1041736
1.0
Details
I really hope you're happy with yourselves, you have probably the worst internet service I have ever witnessed. I sincerely hope and pray that you all stop what you're doing and find something else to do. Have a wonderful night (surprised that this wasn't helpful? Now you know how we all feel)
Comment
Show
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website

Comcast Internet Service Review

Comcast
#1036328
1.3
Details
My internet does not work properly. Been through two chats and phone calls. I AM WILLING TO PAY GOR A SERVICE CALL!!! They are no help. I'm probably going to cancel and pay the penalty...they don't care. They win ...I lose...for now.
Comment
Show
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
I was having trouble with my service (many of the channels were not working) Per my request, my Comcast service was to be disconnected Friday, 7 July. I was away for the holiday weekend and returned Wednesday. 5 July with my family. I assumed, my cable wasn't working....
Read more
1.0
I didn't like
  • Disregard for their customers
#1085234
I have had issues with Comcast in the past, mainly about reliability. Recently, reliability is better, and speed is consistent. Recently I have traveled abroad and have noted that countries in Europe and the Middle East (including second-world countries) have far...
Read more
#1084780
* Description of Complaint:My complaint is on numerous types: customer service issues, contract issues, service issues, repair issues. My mother moved to ocklawaha in August 2016- was referred to Comcast/xfinity by the electric company here in zip code 32179 and so she...
Read more
1.0
#1084138
Comcast has the very worst customer service of any company I have ever called. They are the very worst trained people on the phone. you can call 5 times and get 5 different stories. I never know what to expect from them. I decided to leave them. Have had enough. When...
Read more
#1081925
I was having problems with my internet and I called for a technician to come out Comcast told me that if the problem was outside the house I did not have to pay for it then they sent me a bill for $60 after the man fixed it the problem was outside the house it couldn't...
Read more
1.9
#1081814
I'm watching a movie and all of the sudden the picture is frozen. 10 minutes, and it's still not back. Every 2 days I have to call them I don't see any changes. Even worse than that is when you rewind program or a show or a movie to see it from the beginning and after...
Read more
Anonymous
tony

yeah why im turning to satelight tv go screw your selves comcast done being bilked from your sad exsuse for a cable company bye bye!!

1.3
I liked
  • People were nice but couldnt help
#1081131
Recently had bilateral knee surgery which limited my activities and made me temp house bound. Live in Naples Florida with many older retirees. Used to watch the news most of the time but so negative started to depend on movies for entertainment. Don't know who or what...
Read more
2.4
I liked
  • Service reliability
#1079625