Amyria Gkv
map-marker South San Francisco, California

Done with Comcast *** Service!!!

We are done with comcast *** service!!!! We just moved in a new place and had an appointment to have our service transfer to our new house. Finally! the tech came at 4:45pm after waiting the whole day.....he did not finished installing the cables until 9:00pm at night and he left with the our other 2 rooms cable box not working and without programing all the remote control. This guy said, his supervisor will come the next day and will check the 2 not working cable box. I asked him what time will his supervisor coming and he was not sure so he left his supervisor phone number. The next day came, 3:00pm no supervisor showed up and not even a phone call. We called the number and of course it was a voicemail, so we left a message. 4:30pm still no one showing up. We called the customer service, we tried to fix the problem over the phone, did not work so they said another tech will come in one hour. 7:30pm no one showed up and no phone call again. We called the customer service again, same thing tried to fix the problem again over the phone after we told them it will not work because we did that earlier. Now, they said a tech will come Saturday between 7:30am to 8:00 AM, COME ON!!!! they left our house so late the other night and made our kids missed their school bed time and now they will give us so Freaking early appointment on a Saturday while our kids still sleeping!!!!! WHAT KIND OF F#*%@*# SERVICE IS THAT???? We will cancel our account with Comcast and will open with Direct TV for Cable and AT&T for computer and Vonage for phone!!! and will go to facebook and will go in tweeter about Comcast bad service.
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Anonymous
map-marker Liverpool, New York

Comcast raising rates roller coaster!

for the past year I have been battling Comcast with them raising my internet rates. Each time I call I have to go through several people before I can get a supervisor to complain to. After several minutes of negotiating and threats of me dropping them, they agree to provide me a 6 month "special" deal. I agree and life goes on. At the end of that 6 months.... again my rates raise up at least $20. It is a ridiculous roller coaster game that starts over again. And I am tired of it. Not to mention, I only have the low speed internet only deal and IMO is not worth the $42.50 they charge each month in the first place. If people do not begin to complain about their outrageous high prices, they will just continue to rape us. if enough of us Boycot them and complain, it will change for the better. Do people really understand the true value of a dollar? Think about it... Comcast cable systems have been in place for decades, their server systems are paid for by now, and only upgrade their hardware when needed, which means for the most part their infrastructure is well paid for by now. Which means they have HUGE profits! High speed internet and cable TV should not cost more than $20 per month! Period!
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Anonymous
map-marker Prince Frederick, Maryland

New modem installation

I installed a new modem to hopefully resovle the connectivity problems I have been having for years. Worked with Evah Jonson and Robin Brian to resovle issues after the installation. I still cannot send e-mail from 75% of my accounts. This is only the last non-service event from Comcast. There are many more over the years. When Fios gets here I drive by the Comcast equipment. My connection to Comcast has been tenuous at best for years. The internet goes up and down when ever. The modem goes completely dark multiple times a day. Try to send e-mail to comcast and they get aborted. I pay for service which is not provided. I sent an e-mail to the CEO and got referred to some underling. The underling is Evan Johnson and he caused the current "send e-mail problems". How are these people still employed? We pay 100% for service and get 50% We spend more of our time fixing their problems. Apparently the have not Pm process. They only respond to problems. Not proactive at all! We are not compenstated for any of that. Yet they continute to get our money.
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1 comment
Guest

thats because comcast is a shared network. everyone in your area is on the same wire.

the more modems on the wire the slower you go! take it from me...a telco guy for 30 years

JoJo Xdf
map-marker Morton, Illinois

Unknown Charges Pending

Thankfully, I always compare my bill online before I pay it. It seems like Comcast is always adding charges to my account so I always check. I make sure to pay my bill Monthly so I only owe ( 1 ) month each time I pay. It never fails, I'll log on to make sure I am paying what I am supposed to and 75 - 90% of the time, there's a new charge pending or they show I owe for ( 2 ) months when I know for a fact I owe for one. I am on a fixed income and am proud of how well I keep my bills paid and therefore always keep record of my charges and payments. LOL This time when I logged on, there was a $50.00 charge pending that stumped me. I immediately called to see what this ghost charge was for. The Rep I spoke with told me that it was for the technician who came to my home to repair my phone line. This really pissed me off because I do NOT even have a phone line with them and I never saw any technician what so ever. When I told her there was a mistake, she laughed and said, "That is weird that you would have that charge on your account." and assured me that it would still show due on my next month bill, but that it would also show as a credit. Laugh? You think this is a laughing matter? WTF!! Let me screw with your income and see how loud you laugh!! UGH I ask, "WHY?" Why not just take it off right then? I know why, they're hoping I forget or let it pass by and pay it anyway. NOT!! Not gonna happen! Or they THINK they are going to use it to charge me a late fee. That isn't going to happen either! Anyway, she said she was not authorized to remove the charge but she could mark it as a credit? How dumb do they think we are? Bottom line, Always compare your bill with your online account balance!! Have a great weekend everyone!
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Loss:
$50
David J Vew
map-marker Atlanta, Georgia

Billed for a rental modem I never had, now refuse to *** charges

Comcast needs to monitor their CSR's more, do better training, correct the problems and fire the incompitent ones. I have had their service for 1 1/2 yrs in GA and didn't have problems until I moved. The rep I talked to when I ordered my move and new service put a rental modem on my account even though I told her no fewer than 3 times I had one. Tech sees I have my own when he comes out, so has it taken off my bill. I get electronic bills so I don't look at them unless price seems way too high. After 6 months the intro price of my bundle goes up, so I look over the bill and see the modem charge on there, all the way back to my second month of service at current address. I call, am told it has to be escalated to be taken care of and usually takes 2-3 weeks. After 2 months of not hearing anything and no change on my bill, I call back in. Told is not resolved, but I am welcome to stop paying the modem fee as they will take it off the bill once corrected. After 3 more months and now getting late fees for the buidling modem charge I call again. This time, I get a competent CSR who makes the corrections to my account, however when they take the rental modem off, it puts a freeze on the modem registered to the account, so my internet is down. I call back in, and get an incompetent person as usual, they do manage to get my modem reactivated, but put it on the account as a rental. I see my bill the next week, finding the modem charge gone for only 1 day. Yippee.... I call back in, and am told I need to take my modem to the local office with proof of my purchase to get it corrected. I do that, the ladies at the local office are nice and verifiy it is listed as what they call a retail modem. I call in again, and don't know if the CSR is incompitent or not, but she tries multiple things and can't get the billing corrected. She tells me she will monitor and make sure it is corrected. No call for 3 days, so I call back. I am told by a non-English speaking CSR that the modem listing is now corrected however the near year of billing for a rental modem I never had is still on my account. I demand to speak to a supervisor, told that they have to escalate and an account manager would call me within 3 business days. I told the rep if I do not receive said call I would be escalating the process. Obviously by this complaint and the same thing posted on the Consumer Affairs website, no such call has been received.
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Loss:
$108
1 comment
Guest

Was suggested by my complaint posted on Comcast's customer service forums site to send an email to their corporate (executive?) customer service team. Received a phone call yesterday (4/4) that it was finally all taken care of and my bill for service for this current month was credited along with credit for the previous months I was billed for the modem.

Checked my Comcast account this morning and indeed I have been credited. Problem has been resolved.

My suggestion for anyone having issues with their customer service is to go directly to their forums site and post something there. I got a quick response that resulted in my issue getting fixed.

Anonymous
map-marker Eugene, Oregon

Comcast blows

Tried to watch Olympics live on internet through NBC's website. So the NBC web site asks who your local provider is. I click on Comcast and it redirects me to a Comcast web site. The Comcast web site tells me I have to upgrade to Xfinity on Demand to view the online coverage of the Olympics. This makes no sense to me. We have basic cable and high speed internet through Comcast. I only have basic cable because I can get all the TV shows I want through the internet. Why should I have to upgrade my TV service to get online content. ***!
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Anonymous
map-marker Fleming Island, Florida

Switch day off to meet cable man for repairs

COMCAST BUNDLE . It is Hard to believe I took the day off to meet the cable man to hook up the hd as promises. Was given an appt and Told to be here 0800-**** Tuesday . 1015 noone shows, I call to find out what was going on. There was never an appt, no hd box was orders, no free hbo, and noone is coming, The sales person I talk to told me it is not showing on my record. This has jacked up my entire day. That bundle deal I got when I move is not worth it. We have been direct tv customers for ten years, and never seen so many messup with this initial order. Not to mention I waitied a week for my sons cable box to get reprograms, the initial installer never connected it, poor poor service sad.
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tina b Vbo
map-marker Detroit, Michigan

Comcast should be name Property damage Cast.

In 2010 when Detroit had those wild fires the day after Labor the Comcast wire came down an ripped my surfice board (the wood that your gutter is attached to on the house). But then a tech. came out an reattached the wire though some tree branches and my new siding. On May 28, 2012 (Memorial Day) I opened my back door to get ready for a family barbeque. Some of my siding was lying on the ground the Comcast wire was 1 inch from the ground and the wire was still attached to some of my siding that was hanging from the house. I called Comcast the report the down wire and the damage to my property the earliest they could get someone out was June 1, 2012 between 7:00 am & 8:00 pm NO one showed up. I started calling Sat. morning Comcast once again told be that someone would be out on Sat. & that my order had been expedited what ever that means but I asked that when the tech. is on his way or when he get to my resident give me a call. They never did call the tech. put the wire up in my suface board again when I ask For the wire to be removed off of my property now I have to wait til June 11, Oh I forget the missed appt: on June 4 to removed the wire again was a NO show. Oh but since I fired Comcast & got service from the DISH I guess they can treat me anyway they want.
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Loss:
$500
1 comment
Guest

brian_roberts@***.com is email address of CEO of Comcast

Dillon Duj
map-marker Benton, Illinois

Comcast does NOT want your business

Comcast blatantly lied to me about what I was getting when I signed up a year ago and again when I tried to have my service fixed this year when my bill rose significantly. The first salesman lied about my whole package, the cost and what I was getting. I asked a supervisor for help a year ago and got nothing...just got to pay more. After my bill, that was supposed to increase by only $20 after the first year. increased over $70, I was given more details on the lies I was told. Turns out, I never even had the package both the salesman and his supervisor said I had. Furthermore, when I tried to get the package corrected, I spoke with a young lady named Lakreshia that promised me a 2 year bundle package containing all of the premium channels for about $125/mo give or take a couple dollars for taxes. Well, when I got my bill, I noticed that I had been charged $160. I spent a total of 6 hours on the phone being passed from one flunky to another and went through a series of rude and useless supervisors, such as a Ms. Dolla, Ms. Chee and Michellle located in the Atlanta office. The bottom line - the package that I was promised did not even exist. I told a supervisor by the name of Amia that I wrote everything down as I understood it from Lakreshia and read it back to her so I could have her verbal confirmation of what was promised on the recorded conversation. I, then provided the date and exact time of the conversation so it could be pulled to honor what was promised. Amia refused and said that I would have to take another package regardless of what the associate told me. I literally shake with anger over the amount of time I have spent fighting with Comcast over the past year. They are a truly horrible company and are run by an army of half-wits who, based on my and the experience of others, are actually instructed to lie as none of what is promised comes to fruition. Furthermore, they take it a step further to insult their customers by suggesting promises have been made up or that they don't think one of their employees would make such promises. I am 100% for boycotting Comcast. It is obvious to me that Brian L. Roberts, CEO of Comcast, is a dishonorable thief and a liar if he accepts the way the company is handling a customer service-based business. I would love to see him answer for the ridiculous *** his inept employees cause.
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Hazael Rfv
map-marker Pittsburgh, Pennsylvania

Comcast is the Worst

My boyfriend and I have had problems with Comcast right from the beginning. From different representatives telling us conflicting information, to not getting (but still paying for) services we were not receiving, Comcast has been one big headache. Our internet constantly goes out, sometimes six or seven times a day. We have called and called, they sent us a new battery but that made the problem worse. Now they gave us a four hour window for when they will come and look at it, they call ten minutes before the end of the window, we miss the call on the last ring, call them back right away and no one answers. The guy didn't knock on our door and our neighbor was outside and offered to let him in our building and he said no and just left. There is no truck out front or anywhere on our block and now they're saying we need to make a new appointment tomorrow when my boyfriend and i have class and work. Today was our day off and we wasted it waiting at home for no reason. I wish there was another option for cable here, but there isn't.
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1 comment
Guest

Comcast is a company that is forced on us just because we dont have choices.I booked an appontment for my first installation and wasted the whole day.Minutes before the window expired I called and the told me I should continue to wait.That day was wasted.

Almost two years later i wanted to move the service from the current location to a room in the same house.The same thing happend.This time the was no appointment booked while I was home waiting for a technician.What can I say about this company that does not care but forced on us.

The rep would not allow me talk to a sup

Anonymous
map-marker Columbus, Ohio

Comcast (Saveology/ Support Squad Router Scam)

I googled "Comcast Boston" and saw an ad "Comcast Xfinity Triple Play for $99/month!". I called the associated number and the person who answered asked if I was interested in starting Xfinity service. These reps do not verbally identify themselves as a third party vendor. It sounds like you're speaking directly with Comcast. They request a credit card number to ship the required wireless router to your address. I repeatedly asked why this was necessary. The Comcast techs usually have everything with them when they arrive. She just repeatedly told me that she could not initiate the service request without a credit card number, "This is how we do it now". I finally relented and gave her my number. They then provide you with the actual Comcast number to call to initiate service. When I called Comcast, they explained that this is a third party vendor not affiliated with Comcast. This company is reselling routers.
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28 comments
Guest

Under the advise of a Comcast employee in Jan 2013 I purchased a Modem for $109.99 & Router $69.99 from Saveology Tech with a rebate for both so that the equipment would be free. It's a scam, as of today I have called Saveology many times and contacted BBB.

Saveology will not respond to BBB.

They won't send me my refunds. Do not buy anything from Saveology.

Guest
reply icon Replying to comment of Guest-707051

Hello everyone... I too felt I was ripped off by this company. I bought the cable and modem october 2012 and sent in my reciepts by november 2012. Then I heard niothing. I called and they offered me a $200 reseraunt.com certificate. I was pis*ed. I wrote this off as a learning experience.

June 2013 arrived. I had moved away from indiana where I lived when I ordered this modem. I got an email asking me what my e-mail address was and they had tried to send me teh check for $179 as promised but the check was returned.

I emailed back my current address and lo and behold the check arrived. Needless to say I deposited it imeediately. So teh scam is not stealing your money but rather keeping it for 6 months and getting interest from it? if 1000 people paid $200 each thats a lot of money and they collect the interest. I think is non standard practice and probably not the best way to go about running a business as they incur a lot of ripp off report like posts.

Personally I wont buy from them but they did give me my money back like they promised albeit 6 months later.

Just wanted to share that with those of you who felt ripped off.

Guest

I'm going through the same problem with saveology. I've been waiting for my rebate for 8 months or more.

They tell me the same lame excuses.

It's so frustrating. :sigh

Guest

just fell for this scam, thought i was ordering a router from comcast. i simply called them back the next day and cancelled the order...

hopefully i won't have any other issues.

I did have to pay a $9.99 service fee for them to transfer me to the real comcast... which was kinda dumb but I'm happy they didn't refuse to refund me.

Guest

i sent my rebate form to saveology back in june 2012 and was supposed to receive a check within 10-16 weeks. after the 16 weeks was up i started calling every 2 weeks and was told different excuses for the delay each time. last month, they even offered me a gift card to restaurant.com in place of my rebate. WTF?! today i called, now 25 weeks since they received my rebate form, and i spoke with a supervisor. he mentioned that they outsourced the rebates to another company and he wasn't allowed to give me their information. he then said he could expedite my rebate and i'd have it within 4-6 weeks. he also mentioned there are disclaimers on the form that explain that 10-16 weeks is just an average and that they aren't bound to those time limits.

lots of shady ***.

i'm still not sure if i should ever expect money from them... if not i will probably try to take it up with comcast or more angry phone calls to saveology.

Guest
reply icon Replying to comment of Guest-583017

I agree with Nate. I sent in my rebate back in June 2012 too and I kept calling about when I would receive the rebate and they told me the same outsourcing ordeal, as well as trying to offer me a restaurant giftcard. UGHH!!!!

Guest
reply icon Replying to comment of Guest-583017

have you recieved the cheque yet?

Guest
reply icon Replying to comment of Guest-583017

Did you ever receive your money back from Saveology?

Guest
reply icon Replying to comment of Guest-583017

Hi Nate,

the same exact thing is happening to me here in Cambridge MA & Comcast. I bought my SaveologyTech router and mailed the forms in on Dec 2012... today July 2013... no rebate.

I called them in March and the rep informed me they had a computer problem that would further delay the refunds another 10-16 weeks.

This must be happening to many others. Comcast should be responsible in providing their customers with reliable 3rd party vendors. Comcast actually connected me to Saveology for this Router offer so I trusted the transaction.

Does this now require a class action lawsuit??? Any lawyers out there? Even if the class action just gave use a few dollars back I would take some pleasure that they were fined for this poor choice in a 3rd party vendor.

Guest
reply icon Replying to comment of Guest-583017

did you ever receive your rebate ? they have been telling me the same as you.

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Labron Vxm
map-marker Provo, Utah

Comcast triple play

Currently I am stuck in a 36 month contract. First year of service was good but the last 5 months service has dwindled to cable freezes longer than 5 minutes in excess of 10 times a day most days I have no phone service internet speeds are less then one quarter of what thay sold me when and if it works today is a good day though it has only stalled once for a few minutes whale Taiping this thay say its a line problem and thay will get to it when thay get to it but its been 5 months and I can't get out of the contract. So buyer beware thay will *** every way thay can and you have ferry little recourse triple play means no TV no internet no phone but a bill higher than thay quoted you!
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Anonymous
map-marker Washington, District Of Columbia

Maybe I'm unreasonable

Below is a transcipt from my online chat with a Comcast agent. Edited to remove my address and email. Am I being unreasonable? CHAT ID: FABFFB1B-XXX7-48BE-90F2-1A6FDC76A00D Problem: Need my online id and password John Michael > Hello Jason, Thank you for contacting Comcast Live Chat Support. My name is John Michael. Please give me one moment to review your information. Jason > My Issue: Need my online id and password John Michael > Jason, I apologize for any inconvenience this may have cause you. Rest assured I will do everything here on my end to help you log in to your account. John Michael > I understand that you are having problem with your password which prevents you from logging in to your account. Is that correct? Jason > yes John Michael > Jason, I can understand that it can be difficult to remember logins and passwords. With Comcast, we allow you to manage all your accounts with just one login and password, so let me take care of this for you right now. John Michael > By the end of this chat I am sure we will have resolved this issue together to your satisfaction. John Michael > What username are you using to access your account? Jason > xxxxxx@***l John Michael > Thank you for providing the information. For security and verification, can you please provide the account number. John Michael > Jason, are you still there? I am still here to help you and provide you support with your Comcast Services. Jason > i don't have the account number John Michael > Jason we need the account number in order to pull up your account. Jason > well i guess i will not be able to log into my account and pay my bill. It's already past due because I haven't had time to deal with this. What can I do? John Michael > You can actually give us a call and process the password reset over the phone. Then you can try logging in and process the payment on line free of charge. John Michael > You may give us a call at 1-80*-934-**** Jason > That's why i havnt dealt with this already. I takes half an hour on the phone every time i call, and I still will not know the account number that they need. The website suggests this chat so thats what i did. Now i've wasted 15 min for nothing. This is typical of everytime i deal with comcast. Im tempted to just cancel my account and go with Dish, i hear they have much better service. Why cant i just reset my username and password online like every other service Jason > I dont have my account number because i dont get paper bills. John Michael > Jason, we cannot locate your account here on my end. John Michael > Jason, what comcast services do you currently have? Jason > Really!! I have service at removed my address Jason > CATV only John Michael > Then we can register a comcast ID for you. Can you please provide an active email where you can send a link so that you can register a comcast ID together with your complete name and drivers license number. John Michael > Jason, are you still there? I am still here to help you and provide you support with your Comcast Services. Jason > Im here, looking back through my emails comcast Jason > emails from comcast John Michael > Jason can you please provide an active email together with your complete name and drivers license so that we can send a link in order for you to register a comcast ID. Then log in and pay your bill. Jason > i found my original activation email from comcast where i already went through all this Jason > Unfortunatly it does not have my username/password John Michael > That is why you will need to register a comcast ID. John Michael > Can you please provide the information, above. Jason > xxxxx@***l is my valid email address i am already using with comcast Jason > i dont have my drivers license, why do you need it? John Michael > Its for security and verification. Jason > im already registered John Michael > I already have it with me. Can you please provdie your complete name together with your drivers license for security and verification. Jason > If you have it, why did you say you can't find my account? why did you ask me to re-reigister? Jason > Do you think im an imposter who goes around paying other peoples bills? John Michael > I just found your account. The email is already deactivated. We need to register a comcast Id and you need to verify security information. Drivers license is the security verification. John Michael > Jason, I will see if you may be able to log in to your account with your comcast ID. I will reset the password however you need to verify security information. Jason > why is my email deactivated? im still getting emails from comcast Jason > bottom line is I don't have my drivers license, im sitting in my office and dont need it with me, i dont have it memorized John Michael > Then we cannot make any changes on the account since there are no security information verified. I *** you understand that it is for the security of the account. Jason > i dont want to make changes, i just want to use the email i already have registered with comcast, to pay my bill, why is this so hard? can you at least send me my account number so i can go hang on the phone the phone for half an hour or more to try and pay my bill John Michael > Jason, I cannot provide any information regarding the account since you are unable to verify security information. Jason > Really!! so the only way i can access my account is with the Comcast account number or my drivers license? I've never seen the account number, and cable TV has NOTHING to do with driving a car. What if i was an old person who didn't drive? John Michael > I completely understand where you are coming from. However we need to verify security information. John Michael > Jason, are you still there? I am still here to help you and provide you support with your Comcast Services. Jason > Im looking now at 788 bad reviews at http://comcast.pissedconsumer.com/ (where I intend to post a transcript of this conversation.) This is unbelievable!! With every other online service I use (including banks, utilites, etc) i can do what i'm asking you to do with a click of a single 'forgot password' button. John Michael > I completely understand where you are coming from. I hope you understand that you need to verify security information so that we can reset the password and provide you a temporary password so that you can log in and process the payment. However, if you are not able to verify security information, we cannot process the reset. Jason > Im telling you now. If we cant get this resolved, and I have to take the bus back to my apartment to get my DRIVERS LICENSE to resolve my CABLE BILL, then I WILL be CANCELLING within the next couple of moths (sooner if i can get Netflix connected to the TV) John Michael > I really do apologize for the inconvenience. However its just for security and verification. You can chat back with us when you already have the information. We are open 24 hours everyday. John Michael > Jason, are you still there? I am still here to help you and provide you support with your Comcast Services. Jason > So be it. Good day John Michael. Thanks you for your patience. I will be cancelling as soon as I have an alternative in place, and this transcript will accompany my complaint when i cancel. I will also be posting this transcript everywhere i can online, Facebook, the above mentioned site, consumeraffairs.com, my personal blogs, etc.... John Michael > I do apologize for the inconvenience. Jason > it looks like my bill will go unpaid, so i may not need to worry about cancelling....
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2 comments
Guest

Who leaves their house without their id. And as pat said they must be able to verify your id to release info in accordance with privacy laws!! Also by the way old people who do not drive still have id cards!!

Guest

Federal law prohibits companys from giving this info away over internet with out expanded security info.

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INTERNET A
map-marker Lyndhurst, New Jersey

COMCAST POOR CUSTOMER SERVICE

COMCAST PROMISES THE WORLD AND DELIVERS NOTHING. CONSTANT INTERNET AND PHONE OUTAGES. THEY CANNOT KEEP UP WITH CONSUMER DEMAND I URGE EVERYONE WHO EXPERIENCES A PROBLEM TO CONTACT THEIR LOCAL BOARD OF PUBLIC UTILITIES AND FILE A COMPLAINT. COMCAST HAS PLEASANT PEOPLE WORKING THEIR CUSTOMER SERVICE LINES TO MAKE YOU FEEL THAT THE PROBLEMS ARE BEING HANDLED BUT THE REAL ISSUES ARE WITH THE TECHNICAL SIDE OF THEIR COMPANY. THEIR TECHNOLOGY IS INADEQUATE TO SERVE THE CURRENT DEMANDS PLACED ON THEM BY US THE CONSUMER. ONCE AGAIN, I URGE ALL OF YOU TO FILE A COMPLAINT WITH YOUR BOARD OF PUBLIC UTILITIES. YOU CAN DO IT ON LINE THANK YOU!
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1 comment
Guest

i can't even get them to install my cable. no one comes...no one calls.

i call comcast, oh, we'll get you an answer.

but they don't. terrible.

cableguy
map-marker Warwick, Rhode Island

Comcast screws it's contractors

let's start with I have been a cable contractor for 14 years and in those 14 years as prices have gone up our pay has been cut every year sometimes twice a year ( we have NEVER seen a cost of living raise). and then the contractors we work for dont want to pay us for overtime and are always being sued. and comcast keeps adding work and cutting time frames down to 2 hour time frames and when we are late gives the customer 20 dollars and charges us 25 (ILLEGAL) for being late and now they cut down on contractors down to 2 companies so expect alot of late techs..lol.they just keep doing more to screw the little guy and make more profit $$$$$, and so MR ROBERTS can have his summer homes on both the islands and live like a KING, while we have had so many pay cuts most guys doing this job have lost houses,cars,and other things like family's due to the crazy 10 or more hour day's we have to work for little or no money....................just letting every one know how COMCAST treats its contractors, there is much more but you get the idea.......
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1 comment
Guest

Customers & Contractors read enough of these complaints and it sounds like " Equal Treatment " and we all get screwed. Hey Contractor Guy ( or Gal ) I Hear Ya !

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