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I have been battling with Comcast since November 2007 and my issue still has not been resolved. They are falsely charging me for a cable box that I voluntarily gave the Comcast technician and they have even gone so far as to have placed me with a collection agency for...
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Anonymous
credit

the only thing you can do are two things and both will take a little time, and neither should have needed to be done, but if you want to have it taken care of you have to. 1....

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Atlanta, Georgia
#115264

Comcast consistently does not send us a monthly bill and then charges us a late fee the next month. This is the 2nd month in a row that this has happened and the 4th time since we started using Comcast. The customer service is AWFUL and rude! When I called most...
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Anonymous
not the basketball player

since november of 2012 my cable internet has been ***. I call comcast every week and they send out a tech,tech can't figure out what the problem is....it is NOT my house nor t...

Anonymous
slave at a call center

We hate you TOO! You *** call thinking the front line barely over minimum wage employees can do anything about the bad Comcast service. WE Cannot! This whole company is a m...

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Lorton, Virginia
Product
Comcast Tv Service
#115144

Comcast is more than terrible. We ordered their Internet service. After a couple months it stopped working. They had a tech come out to our home who deleted my husband's entire machine and then left. Then we moved, and they had an independent contractor install our...
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Anonymous
more ***fused

I thought this was internet on the topic,

Anonymous
prettyMBA

@Confused I live in Ft. Lauderdale in a condo. Dishes (as used by Direct TV and others) are not allowed to be connected to any part of the building or the grounds. Comcast ...

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Albuquerque, New Mexico
Product
Comcast Internet Service
#115129

Comcast is horrible - class action lawyers help

I have paid Comcast $240 a month for several years for their so called premium channel package. The service is absolutely horrible. Every single time my son and I have sat down to watch a movie using video on demand we get an error. I’ve customer service for several weeks now. Each time they say “we are experiencing system wide problems.” I would be a willing volunteer as the lead plaintiff if a class action lawyer is willing to take my case. They are ripping consumers off and I’m sick of it as I’m sure many, many others are as well. Class action lawyers please email joseph_freedman@yahoo.com!
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Nashville, Tennessee
#114127

Comcast in Reston, Virginia - Lousy service in Harrisburg PA

Scheduled comcast to come to my home for cable installation on 2/16/2008 in Harrisburg PA. Service person came, did a little work, happened to trip the circuit accidently. Lost power in the front living area, he became scared, packed up his tools, scampered to the door stating couldn't do anything else. Not his fault, can't fix it, must leave for another job. No cable, no explaination, no response from the company, but a too bad so sad, can't get back there until 3/1. Comcast sucks in customer service, qualified technicians, ansering their phones. Run to dish network.
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Reston, Virginia
#114035

Scheduled to upgrade my cable TV to include Phone and Internet access...the service man disconnected my phone on FEB 14th and failed to connect service. After many phone calls to the company's contact number 713-341-1000, I became irate due to the fact that this...
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Anonymous
csr

you people are complete idiots - its not comcast\'s job to sign your contract - if you lose the paper work THAT IS YOUR FAULT not comcast - they are a cable company not a dayc...

Anonymous
Hate Comcast

I just switch over from another service to comcast and I agree it is the worst service of any utility service I have ever had. I do not like nothing about comcast to put in w...

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Houston, Texas
Product
Comcast Tv Service
#114011

Seriously, if there was something better out there...EVERYONE would get it. It's just really sad that we have to deal with crappy customer service rep's who have a mean streak a mile wide every day. I realize it must suck to work there for that pay too but suck...
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Anonymous
Bruce A.

I agree. For whatever reason, I have been completely cut off from all of my email! I have service at my house but for the past week, people have been calling me to tell me tha...

Anonymous
Bruce A.

For whatever reason, I have been completely cut off from all of my email! I have service at my house but for the past week, people have been calling me to tell me that their e...

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Houston, Texas
#113913

I pay $60 a month for cable and received about 75 channels including unwanted shopping channels. Comcast recently removed a substantial number of long time standard watchable channels to its “Digital lineup”. As I was paying for access to these channels...
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Anonymous
S

No, you need 2 contact your states attorney generals office!

Anonymous
Mike

Well, it is not such a big deal to me. I\'m glad that MSNBC is gone. Now I don\'t have to waste time watching that liberal Keith Olbermann. I flip channels to see what is on a...

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Philadelphia, Pennsylvania
Product
Comcast Tv Service
#113672

Comcast in Brookport, Illinois - Poor Customer Service disconnected local line before new svc connected

Requesting a bundle pkg, I took off work for installation, appt set up for bet. 11-2PM on Feb 14, 2008, I arrived home at about 11:10 AM and apparently missed the guy. Called comcast to check, they told me they couldn't tell until after 2PM. Called after 2 and was told 'he' was still in the area, and should be by. NO SHOW. Called to reschedule, was told it would take 2 weeks. Come to find out, my local phone was disconnected on the 14th by comcast....Now i have no local service until they can come back out (the soonest is Feb 25 bt 2-4PM...which means I have to take another day off work)......I called and spoke to 4 diff. people at comcast, requesting a supervisor...to no avail. finally got a voice mail. when no one returned my calls, I called again. Got 'another' Supervisor "Oscar"...who has an Operator ID of TC( (closed parenthesis symbol???- what the *** is that???, and ID with a 'closed parenthesis symbol' get real.....and his Supr/Mgr is IVAN, but IVAN does not have a last name or an Operator ID as he is a manager? and he can't actually take calls or call people back?) I can only assume COMCAST is lucky to have any customers at all...no wonder so many are going to Direct TV, even a small amount of CUSTOMER Service is better than NONE.
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Brookport, Illinois
Product
Comcast Bundle
#113664

Comcast costumer service is a big fat *** joke. I got rid of them purely because everytime I needed something from costumer service- there was this problem, or that problem. Since I have cancelled and moved to DISH network, Ive been in heaven. Even when DISH gave me...
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Anonymous
very ***ed customer

whenever I need additional service I find myself waiting on you. I called 4 days ago about an alarm system as was told that someone would call me back. I called back today aft...

Anonymous
hatecomcastwithp***ion

comcast is joke - there are the rudest people on earth - and lie about sending service technicians or that someone is working on the problem - they give you know information a...

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Houston, Texas
#113524