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Comcast - Speak to agent

4.0
Details
Patricia provided valuable information that I feel will help me to correct this issue. Thanks again Patricia and keep up the outstanding service.
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ID
#1814810 Review #1814810 is a subjective opinion of poster.
Service
Comcast Customer Care

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Verified Reviewer

Comcast - Argent

1.0
Details
Very rude people working for that company.
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ID
#1813729 Review #1813729 is a subjective opinion of poster.
Location
Channelview, Texas
Service
Comcast Customer Care

Comcast - Billing questions

1.7
Details
They told me i don't owe anything after i cancelled, now all of a sudden i have debt collectors calling me and my wife. They sent me to collections without even sending a letter. Now when i call to talk to them, they won't answer any of my questions because i dont remember my account number.

User's recommendation: Get direct tv or anything but comcast.

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ID
#1813620 Review #1813620 is a subjective opinion of poster.
Location
Clovis, California
Loss
$100
Preferred solution
Full refund

Comcast - Complaint

1.5
Details
The internet SUCKS. Drops and slow. I also have the best package...so...

User's recommendation: shop other places.

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ID
#1813318 Review #1813318 is a subjective opinion of poster.
Location
Morgantown, West Virginia

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Verified Reviewer

Comcast - Horriable, get rabbit ears instead

1.0
Details
Talked to corporate many times, seems like that have no idea what to do
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ID
#1812103 Review #1812103 is a subjective opinion of poster.
Location
Wilmington, Delaware
Service
Comcast Customer Care
Loss
$30
Preferred solution
Deliver product or service ordered

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Verified Reviewer

Comcast - Horriable, get rabbit ears instead

1.0
Details
The first installer, did not hook up all phones, or cable correctly, so Iost cable service for 2 days. He gave me wrong modern, so I lost internet and phone service. They told me that it was our old cable wires that was causing problems, we did that, and service just got worse, they are coming out today to look at the problem again. I have no phone service.
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ID
#1812098 Review #1812098 is a subjective opinion of poster.
Pros
  • Wer get fishing channel
Cons
  • All services

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Verified Reviewer

Comcast - Horriable, get rabbit ears instead

1.0
Details
First installer did not connect 2 of my 5 phones, he said it was too hard.My husband had to connect the 2 phones. He did not install the cable correctly and I lose cable service for 2 days. He also gave me the wrong modem,then I lose my phone service. They sent me another technician, they told us that it was our bad cable wires. So my husband replaced them, and the phone service and internet got worse. I have contacted corporate several times. They are sending another technician today.
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ID
#1812092 Review #1812092 is a subjective opinion of poster.
Location
Wilmington, Delaware

Comcast - Try to talk to a real person—very frustrating!!!

Waiting for help to happen. Started now Nothing happening Should be able to talk to someonelousy customer service!!!!
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ID
#1811960 Review #1811960 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

Comcast - Room has no in connection

Cannot get a simple question answered because the place I moved to doesnt have in connection! I only wanna know my options. Cant speak with human beings anymore apparently Wtf
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ID
#1810663 Review #1810663 is a subjective opinion of poster.
Location
Everett, Massachusetts
Service
Comcast Tv Service
Preferred solution
Human communication

Drop comcast

1.3
Details
My cable went out call service a repair man came out . He replaced my box, but said my line needs replacement also. Made appointment service never came ! Made another appointment , service man never got out his truck ! Still no cable ! Dropping comcast service is a great disappointment !
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ID
#1810577 Review #1810577 is a subjective opinion of poster.
Location
Detroit, Michigan
Service
Comcast Tv Service
Loss
$60
Preferred solution
Let the company propose a solution

Comcast - Don't try to chat on their website. Only robo. No response ever.

1.8
Details
Had issues with internet. Paying for 300MB and clocking as low as .5MB. TV keeps locking up. Internet doesn't work at the level I'm paying for. I went to our local store and was told it was either my modem or a connectivity issue. They gave me a new modem. This did not fix the problem. I spent two hours trying to get in touch with someone that could help me. I finally, after two hours of bouncing about on the internet, called Abi, a Comcast employee in the Philippines. She scheduled a maintenance call to my home. Two hours to just schedule a maintenance trip!!!! The worst experience I've ever had working with a company I was giving over $2,000 per year to. Abi was great and dealt with me professionally in spite of the level of anger I had arrived at. BullshitBullshitMlcs9819!
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ID
#1810571 Review #1810571 is a subjective opinion of poster.
Service
Comcast Internet Service
Pros
  • Many channels
Cons
  • Poor customer service takes 2 hours to get help
Loss
$250
Preferred solution
Apology

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Verified Reviewer

Comcast - Horriable, get rabbit ears instead

1.0
Details
I have been with this compay for one month, and have trouble every week with phone, or cable,even talked to corporate office. It is Fisherprice cable. They don't know what they are doing
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ID
#1809867 Review #1809867 is a subjective opinion of poster.
Pros
  • Very little with this company
  • Fishing channel
Cons
  • Service
  • Phone system disconnects
Loss
$30
Preferred solution
Deliver product or service ordered

I do not recomend doing business with comcast.

1.2
Details
We have been with comcast for many years. What price was agreed to stayed the same until the contract was up and then you could renegocate the terms for a couple of years. I was always happy with them, but now I can't wait until Oct 2020 so I will be done this them, I have noticed that the bill goes up each and every month, they always have some reason for why the bill went up.The taxes went up, I have even had channels taken off and they will add something else to raise the price back up. The people you talk to do not care So mad, I will never trust them again, I hope they go out of business.
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1 comment
Anonymous
#1834954

I with you, horriable company

ID
#1809820 Review #1809820 is a subjective opinion of poster.
Preferred solution
In october 2020 i will be done and will never use comcast again.

Comcast - Stay with Att

1.0
Details
That company at any given moment will charge what they want you to pay. When calling customers service line agent doesn't speak nor understand English so that will lead to a hangup in your face.
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1 comment
Anonymous
#1832829

Att is garbage too. Now what do we do?

ID
#1807805 Review #1807805 is a subjective opinion of poster.
Service
Comcast Bundle
Cons
  • Poor customer service
  • Lack of customer service
Loss
$160
Preferred solution
Yes

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
1.4
Details

Update by user Mar 28

I was badgered into paying half the balance or face a credit report. Glad to be done with it & Comcast.

Original review posted by user Feb 27

I signed up for Comcast Xfinity service in August 2019. The service work ok until Nov 2019 when I started having connection issues with both TV and internet. I tried...
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ID
#1806403 Review #1806403 is a subjective opinion of poster.
Service
Comcast Cable Tv Service
Pros
  • Near monopoly on internet in nashville
Cons
  • Terrible customer service
Preferred solution
Full refund