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After Comcast took over our internet, cable and phone last month (due to a buy-out of Insight Communications), we lost our phone for 4 days. We have 2 lines and the first line (our main line) was not ported over. It took them 4 days to tell us what had happened and fix...
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Anonymous
1Very Angry Comcast Customer

I wrote this letter to Chairman of the Board at Comcast- Mr. Arthur R. BlockMr. Block,I live in Indiana and have been a customer of your for over 20 years, as has my 87 year ...

TG4Freedom
TG4Freedom

I\'m compiling a list of people and stories just like this for a class action against Comcast. I\'m in the middle of a situation that\'s been ongoing since 8/29. As of today S...

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Portage, Indiana
#116656

Comcast never shut my svc off at my old apt. Took them 3 wks to install at new place. Told me they never received a cancellation. Without cable for 1 month, charge me a old place because they never shut off svc. then tell me I am late & charge fee for new address....
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Latrobe, Pennsylvania
#115961

Comcast took over local Insight services. Immediately they throttled the bandwith. I had a steady 10 meg download and now it is a 3.5 meg. My emails resulted in the same usless dribble about how it was my equipment that was actually checked by Insight technicians 3...
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Anonymous
al029582130

What does separate the internet from the cable mean?

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Chicago, Illinois
#115773

I have been battling with Comcast since November 2007 and my issue still has not been resolved. They are falsely charging me for a cable box that I voluntarily gave the Comcast technician and they have even gone so far as to have placed me with a collection agency for...
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Anonymous
credit

the only thing you can do are two things and both will take a little time, and neither should have needed to be done, but if you want to have it taken care of you have to. 1....

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Atlanta, Georgia
#115264

Comcast consistently does not send us a monthly bill and then charges us a late fee the next month. This is the 2nd month in a row that this has happened and the 4th time since we started using Comcast. The customer service is AWFUL and rude! When I called most...
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Anonymous
not the basketball player

since november of 2012 my cable internet has been ***. I call comcast every week and they send out a tech,tech can't figure out what the problem is....it is NOT my house nor t...

Anonymous
slave at a call center

We hate you TOO! You *** call thinking the front line barely over minimum wage employees can do anything about the bad Comcast service. WE Cannot! This whole company is a m...

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Lorton, Virginia
Product
Comcast Tv Service
#115144

Comcast is more than terrible. We ordered their Internet service. After a couple months it stopped working. They had a tech come out to our home who deleted my husband's entire machine and then left. Then we moved, and they had an independent contractor install our...
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Anonymous
more ***fused

I thought this was internet on the topic,

Anonymous
prettyMBA

@Confused I live in Ft. Lauderdale in a condo. Dishes (as used by Direct TV and others) are not allowed to be connected to any part of the building or the grounds. Comcast ...

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Albuquerque, New Mexico
Product
Comcast Internet Service
#115129

I have paid Comcast $240 a month for several years for their so called premium channel package. The service is absolutely horrible. Every single time my son and I have sat down to watch a movie using video on demand we get an error. I’ve customer service for...
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Nashville, Tennessee
#114127

Scheduled comcast to come to my home for cable installation on 2/16/2008 in Harrisburg PA. Service person came, did a little work, happened to trip the circuit accidently. Lost power in the front living area, he became scared, packed up his tools, scampered to the door...
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Reston, Virginia
#114035

Scheduled to upgrade my cable TV to include Phone and Internet access...the service man disconnected my phone on FEB 14th and failed to connect service. After many phone calls to the company's contact number 713-341-1000, I became irate due to the fact that this...
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Anonymous
csr

you people are complete idiots - its not comcast\'s job to sign your contract - if you lose the paper work THAT IS YOUR FAULT not comcast - they are a cable company not a dayc...

Anonymous
Hate Comcast

I just switch over from another service to comcast and I agree it is the worst service of any utility service I have ever had. I do not like nothing about comcast to put in w...

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Houston, Texas
Product
Comcast Tv Service
#114011

Seriously, if there was something better out there...EVERYONE would get it. It's just really sad that we have to deal with crappy customer service rep's who have a mean streak a mile wide every day. I realize it must suck to work there for that pay too but suck...
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Anonymous
Bruce A.

I agree. For whatever reason, I have been completely cut off from all of my email! I have service at my house but for the past week, people have been calling me to tell me tha...

Anonymous
Bruce A.

For whatever reason, I have been completely cut off from all of my email! I have service at my house but for the past week, people have been calling me to tell me that their e...

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Houston, Texas
#113913