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Comcast = Evil

I agree with everything thing I've read here. I continuously call Comcast with problems left & right. I'm still working on getting a promotion for my television service, but I did manage to speak to a very nice person with the internet and got a deal there. I could go on & on about all the problems, but here's a rundown: -The *** router I pay $5 a month for, continuously drops my signal. This NEVER happens anywhere else when using my laptop. -Cable television glitches often. -DVR becomes completely disabled and THEREFORE does not record my shows. -Channels will temporarily be out of service. -They LIE TO ME on the phone. ahhhhhhhhhh....... I hate Comcast!
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1 comment
Anonymous
#41678

I apologize for the experience.

Please send us the phone number on the account so that we can assist in getting the issues resolved.

Mark Casem

Comcast Corp.

We_Can_Help@cable.comcast.com

Review
#139060 Review #139060 is a subjective opinion of poster.
Service
Comcast Internet Service

I am in collections cause Comcast charged me for service when I transferred service

I moved in May and called Comcast to cancel my account and set up a new account at my new house. I spoke to a Sherri who I thought, canceled my old account. She certainly did set me up for my new account and gave dates, times and CHARGES for it. In June, I received a Turn off Notice from Comcast so I called and spoke to a Ray, Mike and Darrin who all told me I had no balance outside my new account. Although I read them the account number off the notice, different from my new account number, they did not track me as still having my old account. I thought all was well. Today, Oct 9, I received a collections notice. Brock at Comcast gave me detail about both my new account and my old saying I still had a balance. I thought I canceled it and why didn't the GUYS find my old account when I called in June? Yes, I am pissed!
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Review
#138783 Review #138783 is a subjective opinion of poster.
Product
Comcast Account
Comcast web site refuses to give general product information unless you enter your street address. And, you can't send comments on their web site without entering even more personal information. If you want to compare their service with others, you can't access...
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1 comment
Anonymous
#40785

comcast is the worst company ever when it gets to resolving problems and their custermor service has the rudest and unprofessional people who work there, they will lie to you to keep you there, i had a problem with my phone service for two and half months basically it just didn't work had no dial tone call comcast three times to come and fix it with instruction to call me before hand on my cell to make sure i could have someone there, well needless to say they didn't call and just left a note saying they where there. i called back the third time and finally they followed my instruction and called and had no problem getting in to fixed the phone.

the service man said the phone was not hook up correctly there was a short in the line and he fixed it in about 10 minutes . the week before he came out i talk to adam in custermor service he seen where i had called before and where i had instucted for them to call before they came out so he said to deal directly with him and he would get me a credit for the time i had no phone service just to call him back after the tech came out and fix the phone. well i did and he wasn't in the office as he said he would be well i called back and talk to Angie in Custermor service in the knoxville tennessee office who was just basically very rude so I made the commit about canceling my service and she came across like she really didn't care. I think companies like comcast only think about one thing and thats making the money.

they could care less about you or me. I truely do not understand why comcast believes they can get paid for a service they don't supply for what ever reason, but they do. I made the commit to one of the reps .

Let me just put it this way if you went to a resturaunt and order and meal and they never brought it to you would you pay for it. I don't think so but comcast does they expect you to pay for service you don't get .

signed a very dissatified custermor

Review
#138703 Review #138703 is a subjective opinion of poster.
Service
Comcast Internet Service

Stay away from Comcast!!!

After years of abuse from Comcast, I am wondering today why I have put up with it for so long. There are other options out there. I received a call from a collection agency today who was hired by the worst cable company EVER... Comcast! I've never paid a bill late once. My bill for this month isn't due for two weeks. It wasn't a friendly call. They were treating me like a deadbeat. When I called to ask why this happened, they simply apologized and said they would "look into it." AVOID THIS COMPANY AT ALL COSTS!!!
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1 comment
Anonymous
#44361

I have been a Comcast customer for 10 years and have never had a problem with them. It seems a HUMAN makes a mistake and our jump to conclusions society reacts without knowing the full story.

Just think in your mind the last time you have made a uncharacteristic mistake and felt so dumb and wondered what other people were thinking. Just log onto this website and 75% of the complaints are exactly what those people are thinking.

Review
#138549 Review #138549 is a subjective opinion of poster.
Loss
$235

Comcast is terrible

My hd feed goes out all the time. When I call, I am on hold for at least 10 minutes (like tonight). When I finally get a customer service rep, I am offered to pay additional money to fix their product which is not working. (HD DVR box) I already pay close to $200 per month for a static-ridden phone, internet, and cable. When I DVR shows, I go to watch them only to find out the hd feed was disrupted and they have a messed up picture and bad sound. (I have exact dates when this happened- at least four times) . When you call they are incredibly rude and only want to sell you more services.
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Review
#138522 Review #138522 is a subjective opinion of poster.
Service
Comcast Internet Service
Loss
$175
Unrelated to the storm- my cable (internet & tv) went out in August - it took them 5 days to get someone out to fix it. Funny thing was I could get the guide on tv but no pictures. The technician told me it was some sort of problem only on my line. I was promised a...
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1 comment
Anonymous
#40190

Went thru some problem a bit like that

w/ comcast myself.

Here is what I did-215 665 1700 is the

number for HQ in PA. Call that number

and speak (don't EVER take no for

an answer-regardless-) and DEMAND

follow up.

I try to settle things myself, but at times

I must get people to do what they are

hired to do........work for a living!

You will get results.

Good Luck!

Review
#138366 Review #138366 is a subjective opinion of poster.
Service
Comcast Internet Service
Loss
$152
I switched to the comcast bundle last year, ever since I did, every month my bill has been incorrect and every month I have to call and spend an hour or more on the phone trying to get it straightened out. I even had to take time off from work and spent 2 hours at...
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Review
#138364 Review #138364 is a subjective opinion of poster.
Service
Comcast Bundle
How can you sell if your managers put every kind of impediment in front of you, and won't let you out in the field? I've been subjected to every kind of discrimination--gender, age, and religion. 4 weeks without a paycheck, because they "hire" you...
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6 comments
Anonymous
#500019

I just got hired by Deluxe Marketing Inc., and it seems like a pretty decent company. I like that it's people oriented and seems like a fun place to work.

I don't care if it's a sales job; I'm just grateful to be employed after months & months of searching. And this'll be a good experience for me as well, as I don't have much job experience...

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Review
#138255 Review #138255 is a subjective opinion of poster.

Comcast Cable Company should be out of business!!

I was with Warner Cable before it was bought out by Comcast. I have been unable to have my cable service fixed for EIGHT weeks. I have had 4 techinicians that came and each said they fixed the problem. I have switched 2 boxes. I have spent numerous hours on the line complaining. This evening was tops! After being out of service on internet, phone and cable since Sept 12 internet and phone came back on today. Cable still out. 1 call said it would be on in 30 minutes after troubleshooting..NOT. Called back 5 times hung up four because I was on hold longer than 15 minutes. Last time they said they could not schedule a tech to come out because there are outages in Area. Now I am done! What a *** I am to have lasted this long with such incompetence!!! ATT here I come. Please help me out!
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Review
#138049 Review #138049 is a subjective opinion of poster.
How can Comcast exhibit such astounding incompetence and abysmal customer service and still be in business? I guess they must be paying off the right politicians to retain their monopoly on cable service. I subscribed to Comcast cable and internet service in South...
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Review
#137787 Review #137787 is a subjective opinion of poster.
Service
Comcast Internet Service