Latest review first
Waited 12 days to get cable TV repair to come out, scheduled from 8-11 AM, and no one came. When I called at 11:30, I was told someone came at 9 but left because I was not home. A total lie since I was sitting in the living room waiting for the doorbell or phone to...Read more
I cannot imagine having worse feelings about a company than those triggered in every interaction I have with Comcast. Other than the initial sales call six months ago when I was handing over hundreds of dollars for their cable-phone-Internet package, every single...Read more
I cancelled my cable TV with Comcast on 4/24/08. They are still charging me for it, and when I contacted them to find out why, they said this is standard procedure. I'll be paying until June for cable TV that was turned off almost 2 weeks ago! That's if they...Read more
I signed up for Comcast cable and high speed internet. The installer came over, started the process and then got a phone call and said that his buddy's car had just broken down at the local shopping center and he would go give the guy a jump start and be right...Read more
From time to time our cable goes out or only shows Channel 8. Despite the fact that analog is to be discontinued Feb 2009, customer reps insist we need to change to digital now or lose channels. Once the rep actually hung up when we tried to argue. On May 4 I insisted...Read more
hi i have cable tv freeze ups and i also get "a poor quaility signal"message when it goes out too.i also get a blank black screen and the audio por- tion "skips"for lack of a better description.they cant of wont fix it.comcast sucks.is THIS why im...Read more
When comcast came to install our service, the technician arrived 4 hours late and then informed me that he would have to come back the following day. He installed the service but never covered the outside box that is attached to the side of the house. I called soon...Read more
Comcast in Houston, Texas - Lied to me Houston Tx.
I changed to comcast when they bought Time Warner. I was told my phone internet, tv cable would be $99.00 per month. I did not have to sign a contract. My first bill was $ 99.00 The next month was 148.00 next month 154.00 I called . The Rep. said he would send a corrected bill he never did. I called again The Rep. said he would take care of it. any way after 4 months . I went back with AT&T. Comcast would rather climb a tree to tell a lie ,than stand on the ground an tell the truth.
Comcast is the WORST service provider and has THE WORST billing department. I only have had Comcast triple play for 3 months now. March I called for BASIC cable with their promo with a total of $65.00 for 3 months. Then I get a bill that says I owe $300.00 for the...Read more
I originally signed up for comcast basic cable tv and high speed internet. My bill was $99. I was talked into upgrading to super dupper high speed and my bill went to $114. I suffered continuous system down time. Had the techs out at least a half dozen times and was...Read more
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