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Comcast Billing Nightmare PPV
After spending over 4 hours on the phone trying to resolve my pay per view billing I am done with COMCAST! With in two months I have had over $1000 in erroneous charges for *** and other movies added to my account. Movies were rented in one minute intervals sometime 10 a day in an hour period. Even after Comcast told me they could see they were not even viewed I would have to wait until a fraud investigation was completed until crediting my account. Well guess what, it has been over a month since then, no investigation, no one knows anything, and I have had to start all over again today! That's BS. Now my service has been cut off, I have a $1200 bill, and five hours of talk time added to my cell phone bill. Get this, I told Comcast I live alone and could prove I was at work when a lot of these movies were being rented. Their response was, maybe the maintenance guy or a neighbor was coming into my home and watching movies. You gotta be kidding me! Stay away from Comcast at all costs, you have been warned!
Comcast = Evil
I agree with everything thing I've read here. I continuously call Comcast with problems left & right. I'm still working on getting a promotion for my television service, but I did manage to speak to a very nice person with the internet and got a deal there. I could go on & on about all the problems, but here's a rundown: -The *** router I pay $5 a month for, continuously drops my signal. This NEVER happens anywhere else when using my laptop. -Cable television glitches often. -DVR becomes completely disabled and THEREFORE does not record my shows. -Channels will temporarily be out of service. -They LIE TO ME on the phone. ahhhhhhhhhh....... I hate Comcast!
I am in collections cause Comcast charged me for service when I transferred service
I moved in May and called Comcast to cancel my account and set up a new account at my new house. I spoke to a Sherri who I thought, canceled my old account. She certainly did set me up for my new account and gave dates, times and CHARGES for it. In June, I received a Turn off Notice from Comcast so I called and spoke to a Ray, Mike and Darrin who all told me I had no balance outside my new account. Although I read them the account number off the notice, different from my new account number, they did not track me as still having my old account. I thought all was well. Today, Oct 9, I received a collections notice. Brock at Comcast gave me detail about both my new account and my old saying I still had a balance. I thought I canceled it and why didn't the GUYS find my old account when I called in June? Yes, I am pissed!
Comcast web site refuses to give general product information unless you enter your street address. And, you can't send comments on their web site without entering even more personal information. If you want to compare their service with others, you can't access...
Stay away from Comcast!!!
After years of abuse from Comcast, I am wondering today why I have put up with it for so long. There are other options out there. I received a call from a collection agency today who was hired by the worst cable company EVER... Comcast! I've never paid a bill late once. My bill for this month isn't due for two weeks. It wasn't a friendly call. They were treating me like a deadbeat. When I called to ask why this happened, they simply apologized and said they would "look into it." AVOID THIS COMPANY AT ALL COSTS!!!
Comcast is terrible
My hd feed goes out all the time. When I call, I am on hold for at least 10 minutes (like tonight). When I finally get a customer service rep, I am offered to pay additional money to fix their product which is not working. (HD DVR box) I already pay close to $200 per month for a static-ridden phone, internet, and cable. When I DVR shows, I go to watch them only to find out the hd feed was disrupted and they have a messed up picture and bad sound. (I have exact dates when this happened- at least four times) . When you call they are incredibly rude and only want to sell you more services.
Unrelated to the storm- my cable (internet & tv) went out in August - it took them 5 days to get someone out to fix it. Funny thing was I could get the guide on tv but no pictures. The technician told me it was some sort of problem only on my line. I was promised a...
I switched to the comcast bundle last year, ever since I did, every month my bill has been incorrect and every month I have to call and spend an hour or more on the phone trying to get it straightened out. I even had to take time off from work and spent 2 hours at...
How can you sell if your managers put every kind of impediment in front of you, and won't let you out in the field? I've been subjected to every kind of discrimination--gender, age, and religion. 4 weeks without a paycheck, because they "hire" you...
Comcast Cable Company should be out of business!!
I was with Warner Cable before it was bought out by Comcast. I have been unable to have my cable service fixed for EIGHT weeks. I have had 4 techinicians that came and each said they fixed the problem. I have switched 2 boxes. I have spent numerous hours on the line complaining. This evening was tops! After being out of service on internet, phone and cable since Sept 12 internet and phone came back on today. Cable still out. 1 call said it would be on in 30 minutes after troubleshooting..NOT. Called back 5 times hung up four because I was on hold longer than 15 minutes. Last time they said they could not schedule a tech to come out because there are outages in Area. Now I am done! What a *** I am to have lasted this long with such incompetence!!! ATT here I come. Please help me out!
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