Comcast Reviews and Complaints
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I am IRATE right now! For as much as I pay this *** company, I would think that I could get EXACTLY what it says I get!!!! The *** lady on the On Demand says and I quote" The SAME DAY that a DVD is RELEASED ~ IT is available to ME on MY ON DEMAND." Please, tell me if this is a FACT and not FALSE ADVERTISMENT.... Then why the *** am i not able on May 12th to watch the movie Underworld Rise of the Lichens????? Its out on DVD today and i can GO and BUY the movie!!!!!!!!! But i can not watch it on my On Demand like IT SAYS I CAN!!!!!!! I am highly pissed off I pay an arm and a leg so that my family can watch whatever the *** they want to But BUT WHEN I WANT TO WATCH SOMETHING I CAN NOT BECAUSE COMCAST LIES!!!! And why the *** can they not send me a pamphlet containing information on packages that they offer!!! In stead i have to listen to some *** *** tell me why she can not MAIL me IT!!! I have a THREE HUNDRED DOLLAR BILL!!!! I get to watch T.V. 3 hours a WEEK!! That is $100.00 PER FRICKEN HOUR!!! What do you think about that?
Comcast Tv Service
Sorry Customer Service...They should be fired!!! | Comcast review from Stone Mountain, Georgia
I have never gotten so many RUDE people on the phone in my life. Comcast has THE WORST CUSTOMER SERVICE REPS. Why don't you guys fire some of those b****y people and hire good hard workers. You call to get help and all you get is an attitude on the other end. Then when you ask to be transferred to someone else (hoping you get someone better) they hang up on you. Really *** service. I think someone should do something about this. Find out if there is a way to make Comcast really rethink whom they hire for that kind of position. WORST SERVICE EVER!!!
Concast sucks | Comcast review from Fort Pierce, Florida
what they tell u over the phone and when u come to the store it is a different story they make u wait for service they do not knkow what one or the other is doing they are nasty people and rude and the make things more diffult than need to be you to get people that know what they are dooing and have some common sense and talk to peple better and nicer and i should have to write a houndred words just to complian get a life move on make this a better palce or jsut go to *** you guys suck and need a better plan than this
Comcast did a bait and switch do not trust them
they promised a "forever" rate to us as long as we didn't move-so we agreed after they called us and interrupted our dinner for this. they said it would be 14.99 total a month and it's now $42.80 at the 6 month mark and to be raised to $65+ in another 6 months at the 1 year mark. then they said it was only going to be for 3 years after hours on the phone with them. then they reduced it to 6 months and we are cancelling because the liars at this awful company cannot keep its word. i hope they go under or get bought out by another better company.
Lack of customer service | Comcast review from Boston, Massachusetts
It amazes me that Comcast has no regard for customer satisfaction. My cable Tv service has been out, so I made a service appointment and of course no one would come out for 24 hrs. I informed them that I troubleshot the issue, as an engineer, and the issue was outside with no signal entering the house. I told them I would not be home to wait for them, but worked only 1 mile away. They showed up at the house, but didn't check out the complaint because no one was home and didn't bother leave a note or place a phone call. After placing another call to their center, I receive a person who refused to allow me to speak with a supervisor or a manager. After placing an additional call back, I was told they would not send someone out unless someone was home regardless of were the issue was. How does a company expect people to take unpaid time off from work for their lack of service. They certainly have no issue raising prices without added benefit or notice. The state legislature needs to bring back competition to keep monopolies like Comcast in check.
Comcast Tv Service
Comcast Steals Money
Comcast mistakenly overcharged me last month $321 and direct debited the money from my bank account. Now they will only offer a credit to my Comcast account rather than crediting my bank account the money that is rightfully mine. It will take me over six months of service with them to go through that kind of a credit!!! Also found out that they mistakenly took my modem when they "upgraded" mine that I currently owned and now it is listed as "stolen" in their system! Found all this out after a 51 minute phone call! Was on hold for 40 minutes waiting for a supervisor who could do nothing to help me.
He *** me in the *** without lube | Comcast review from Decatur, Illinois
i will not mention his name. but he violated me anally and didnt even oblige me a reach around, im sad he didnt even care about my feelings enough to call me back the next morning i am a single white male no homo i took the time out to cook a nice dinner, buy a nice suit and shave my balls im thinking of going to his house on west rock springs road but i feel that i will just get my feelings hurt even more, thanks to you comcast for making me feel raped peckerwoods *** *** ***
Same old movies ! | Comcast review
Comcast thinks we're all ***. The reason we watch the same movies over and over and over --- they want us to expand our service. The free On Demand Movies come back every 3 months as NEW movies, GIVE ME A BRAKE. Some movies I know by heart. I've been looking into alternative t.v. I may be changing my cable provider and getting into satellite as I'm paying for the same thing constantly. Besides, what do I have to lose? At least I'd be watching something new. Wake-up Comcast your tactics won't be tolerated any longer!!!
Comcast Tv Service
Comcast Rips Me Off
I purchased the NHL sports package through Comcast. They decided not to show the playoffs, even thought that is included in the package they sell. After an hour of trying to explain what the problem was to 3 customer service buffoons, I finally talked to an upper level supervisor. She placed me on hold while she contacted someone to clarify the problem. In the end, she explained that Comcast didn't have enough channels to air the NHL playoffs, so they chose not to show those games, even though I prepaid for those. In other words, they sold me something and failed to provide what was promised. Rip Off!!!!!!
New installation next residence, they disconnected my service | Comcast review from Elmhurst, Illinois
On 4/9 I called comcast and complained cable lines to new neighbor connection all over my backyard. while i was gone they came out and flagged the area but disconnected my service! when i returned I had no service and had to set jan appt of which theyonly do appts.with a 4 hr. window. Which meant I had to take leave from my job to be home in order to get it fixed because of carelessness of installers. I lost 4 hours of work and pay of which I had no fault. Hopefully these complaints are read by the company. This is the second time I have problems with the service.
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