Filter by rating
filters
State:
Show
City:
Show
Product:
Show
Comcast - Internet service
Before I went out to go shopping I turned off my apple iPad off. Off I mean all the way off and change 100 per cent. I returned and found my iPad on and at 66 percent charged. Plus I turned off at the source a surge protector off. Now what gets me is how in the world...
View full review
1 comment
Anonymous
#1328883

You big *** what does that have to do with comcast?

Review
#1046335 Review #1046335 is a subjective opinion of poster.
I tried to call Comcast on behalf of my nephew for service to his new apt. as his phone reception was poor. He was told online the night before to wait for the technician to arrive between 8am and 8pm. Tech was to call him in the am; never happened to narrow it down on...
View full review
1 comment
Anonymous
#1328885

We cannot call your local dispatch and i'm sure you were told that. Complain to corprate.

Trust me we don't like it either. We are the one that get your complaints and called names so imagine how we feel

Review
#1045510 Review #1045510 is a subjective opinion of poster.
Reason of review
Poor customer service
1.0
Details
Dear comcast. *** you. Every Tuesday I watch on demand a show that airs new episodes on Monday night. Now I can't watch it on demand this Tuesday night because it's airing again on Friday? *** you. *** you. And oh yea, *** you.
View full review
2 comments
Anonymous
#1362576

to ...gsloco22 we are also tired of haters like you screwing up this country how bout you go away instead!

View more comments
Review
#1045155 Review #1045155 is a subjective opinion of poster.
Reason of review
Bad quality
2.2
Details
On the last day of my billing cycle March 4 I decided to cut back to just internet. The rep sold me a package of standard, 13 channels, tv and internet for $88.00. Next bill comes and its $190.00! Turns out he ADDED anotgwr internet sercixe to my existing service,...
View full review
1 comment
Anonymous
#1328887

This whole comment is bs and you know it. First of all agents can't raise the price of your equipment, that is an automatic charge and second of all we can't shut down your service as much as we would like to simetimes

Review
#1045141 Review #1045141 is a subjective opinion of poster.
Reason of review
Pricing issue
Had a problem with my internet. After the fourth tech visit over the course of a MONTH, it appears to be fixed. As if the inconvenience wasn't enough, now I am making numerous calls to get the two $60 service charges removed from my bill (the Comcast policy is that if...
View full review
1 comment
Anonymous
#1328889

That is not the policy at all. If it is a comcast issue such as service or equipment then there is no charge, if it is your issue or equipment then there is a charge

Review
#1043336 Review #1043336 is a subjective opinion of poster.
Reason of review
Problems with payment
1.0
Details
My internet drops randomly for minutes or days at a time ever since I moved into my townhouse apartment 3 years ago. I've had too many technician visits to count, at least six routers and other "fixes" in this time and none of them actually fixed the issue. I was...
View full review
1 comment
Anonymous
#1328891

I talk to people all day long that talk about all the money they are losing because they work from home or have a home business but they have a residential accout. Get a business account

Review
#1042827 Review #1042827 is a subjective opinion of poster.
Reason of review
Bad quality
1.6
Details
Had to speak to speak to 3 different incompetent people and my issue is still not resolved. Spoke to Sabrina Employee #1957385 whom is supposed to the technical support supervisor she could not even get my name right even though I spelled it twice telling me l am not a...
View full review
3 comments
Anonymous
#1328894

I bet you were a big *** right from the start because you are one of those that "think" you are so much smarter than everyone else. Yes when we talk to *** like you, you get treated as such.

Some advice? Be an *** and you get treated like one

View more comments
Review
#1042392 Review #1042392 is a subjective opinion of poster.
Reason of review
Poor customer service

Comcast - Wow! Amazing service!

1.0
Details
I really hope you're happy with yourselves, you have probably the worst internet service I have ever witnessed. I sincerely hope and pray that you all stop what you're doing and find something else to do. Have a wonderful night (surprised that this wasn't helpful? Now you know how we all feel)
View full review
Review
#1041736 Review #1041736 is a subjective opinion of poster.
Reason of review
Bad quality

Comcast - Email is not working properly for 2 months off again today

My email has not worked properly for 2 months. They told me there is more than me complaining about the same thing. The latest before today (4/30/17) was 4/13/17 CR#696207249..I was told they would contact me when the server was corrected...no call yet. So far they have guaranteed me $120.00 in credits in May but I have to pay a $246.27 bill (one month with billing errors) in order to get the credits. It's time the Commissioner needs to get these complaints and Verizon is allowed in the city. As long as we sit on this internet and do nothing about it will continue. Seems as though they could spend some of their vast profit and Fox's money to get the *** right and why should I have to pay a bill that has errors in it? You call and you initially get out of the country people who don't know what their talking about who then have to send you to another level technician. I don't want the cordial apologies I want what I am paying for and a correct bill without having a credit sitting on the books for overpayment of their mistakes. Give me my money and I will go elsewhere..anywhere to eliminate the frustration!!!!
View full review
Review
#1041144 Review #1041144 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Price reduction
2.9
Details
I have had comcast for a couple of years. On and off I had to disconnect due to there not being any funds. Never had an early termination fee. I run out of money and move to a cheaper state where comcast is not offered. I have to use Spectrum Charter. When I was in my...
View full review
2 comments
Anonymous
#1328123

It falls to you to educate yourself when it comes to any service contract. As with any company that provides a contracted services there is always a ETF.

To claim ignorance of said ETF only shows your failure to read. You failed in one of the most basic of skills and seek to blame others to cover your failure. I understand money is tight but if it's as tight as you claim for medical reasons then why would you not read? Did you forget to do so?

Just because you were given a pass in the past doesn't mean that the concept of an early termination fee never existed in those contracts. I'm betting you've gotten really good at the sob story game. You couldn't help yourself and even did it in your original post. I fail to see what your life story has to do with your complaint.

You use it to garner sympathy and pity and in quite a few cases to dodge paying bills. Eventually you will run into people who no matter how much you cry and tell your tale will be able to do anything for you. That your particular sob story is the 50th they have had to listen to that day and they honestly don't care. It's been done to the point of overdone.

Why do you think it's all automated? By chat, email, and robocalls they have taken the human out of bill paying. No sob story to listen to no freebies to give away. This means it's more on you to educate yourself fully before you enter into any form of contract.

Be it a cellphone, Internet service, or cable TV it's your responsibility to know exactly what you are putting your name on. Read the emails fully.

Request a paper contract for your personal records. Protect yourself with knowledge.

View more comments
Review
#1040973 Review #1040973 is a subjective opinion of poster.
Cons
  • Time consuming
  • Deceptive charging
  • Information between reps is not consistent
Reason of review
Poor customer service
Loss
$220
Preferred solution
Full refund
Tags
  • Bad Comcast Service
  • insane billing