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Comcast high speed internet horrible service then charged for it

saturday january 9 internet out called comcast. appt. set for sunday. no one came. called sunday evening. technician came monday and diagnosed problem on the pole. he called for maintainance man. no one came by tuesday evening. called back tuesday night. there was no record of diagnosis. another technician came thursday and said problem on pole. he called maint. man to come that day. he never came. called friday. maintainance came to pole. no problem there. said modem was bad. he called tech to bring one. he never came. we went to wal mart on saturday and bought one and hooked it up ourself. bill came today and there is a $30.00 service fee for repair!
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#168436 Review #168436 is a subjective opinion of poster.

Comcast

Comcast is the worst cable company around gonna bill me with my friend old cable bill just because my address on my id, and his name in there computer as him with a pass due bill. I just moved in my house payed the first month in full and the next bill they sent was $400.00. I called and they had me on the phone and hour came back and told me that in two days my bill will be back to 0.00 the next week my cable was completely turned off. I am going to serve they as Thurday, afternoon, and let the judge, tell they *** off + I will have my room mate to show up in court stating they put his bill on me... dam!!!! ***.....
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1 comment
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#168432 Review #168432 is a subjective opinion of poster.

Comcast in Redmond, Washington - Netbook Scam

I got caught with the Comcast bait & switch during their Bundled Service special last summer: order the $99/month service and receive a FREE Netbook. I switched my Verizon service to Comcast in Aug 2009 with lure of free Netbook. Comcast claims they didn't receive my signed contract, but they're billing me the $134/month. Attempted working it out w/ several reps, mailed in the contract twice - still no Netbook. Spoke w/ rep today (Jan 2010) and I don't "qualify" because they didn't get the paperwork. Asked for waiver of $150 early termination fee - they're happy to disconnect me but not a guarantee it will be waived. So - I'm a slave to their contract for 18 more months and they get my free advertising of my poor experience. I'd look at your other cable/internet choices!!!
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33 comments
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#168408 Review #168408 is a subjective opinion of poster.
Loss
$200

Comcast Complaint

Does anyone else out there think this Cable TV thing is a rip off? First Comcast tells us we have nothing to worry about with the Digital transition and nothing will change. Now they tell us that they will be terminating their analog signal in 2010 and if we want to continue to receive a signal for all our TV's, we must rent either a DTA or DCT conversion box for each TV. DCA box? DCT box? How many more components do we need? What happened to a simple single signal for all TV's. Then they try to make us feel like we are getting a deal by saying that our first two rental conversion boxes are free. How complex can we make cable TV in the 21st century! It's just a money making scam. $100+ per month for a basic TV plan, give me a break! Comcast, be prepared because I'm recommending to viewers to switch to Satellite to avoid your additional hardware components and fees. Consumers, please speak out and make your thoughts known! They won't change unless you do.
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4 comments
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#168292 Review #168292 is a subjective opinion of poster.

Comcast=Sh*t

I've been without cable for a week!! I Wednesday, made an appointment for Friday (I'm a home stay mom), placed a note on my door asking them to knock hard that I was home and produced my phone #, waited whole day and finally got a call at 4PM saying they were at my home at 3:20 but none was home...I was like WTF?...ok maybe was an honest mistake, let's reschedule! I rescheduled for Saturday (Whole day appointment) so, did the same...placed a note on my door, none called or showed up! when I called them that evening, they told me someone came by and none was home!! I cannot curse here...but that's what I feel like doing...***ing lying bastards!...I was like disconnect the *** service, the lady was like well is weekend and I'm an operator, you will have to call Monday! So I've been on the phone for 34 minutes! to disconnect my services...the guy was like...Why do you want to disc. your serv.?...LOL you got to be kidding me!! Anyways I disconnected, I will not pay a dime of my hard work money to this lying bastards!
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#168177 Review #168177 is a subjective opinion of poster.

Comcast in Waltham, Massachusetts - Cable Service Is Horrible- When You Call - On Hold Over and Over Again

Our cable boxes auto reset themselves time and time again..Comcast calls it crazy 8's...anyhoooo, when we call they put us through a long hold (Tonight we are still on hold and it has been 17 minutes so far.) and then put us to the techs who put us through the reset process (OK - we have this part down.)and then they say they have to have someone out and they give you windows of time and ask you to stand by your phone (If you don;t answer they cancel the service....) At any rate - the person came out - they fixed it and now it still does not work ....they charge you whether it works or not - they do not care if they take your time. Do not get comcast no matter what they promise you - the service is terrible, the delivery is terrible and they will threaten you over and over again if you want to cancel the service.
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#168114 Review #168114 is a subjective opinion of poster.
Loss
$300

Comcast Is A Giant That Must Be Brought Down

I have complained about this monster for years now. Obviously it makes no difference to them. Accepting the fact that we are individually not powerful enough to make a difference, but collectively we can. As my 7 year old daughter said. Mommy stop fighting with them - why don't you just pull out the plug and make it all go away. This idean is gaining momentum and all should join. Hit the b****rds where it hurts. In their NASDAQ pockets. Without the customers -- there is no comcast. Power to the people! March 13, 2010 is "National Pull the Plug on Comcast Day" Solidarity means strength in numbers.
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#168097 Review #168097 is a subjective opinion of poster.
I didn't have phone service for 2 weeks and the cable or internet were real bad. I called to schedule a tech to come out, tehy never came i called they told me they would give me a $20 credit and then did not. Such liers...first they don't give good service and...
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4 comments
Anonymous
#201896

I am currently waiting for Comcast to show up for the third time. The first time, they showed up with the wrong equipment. They did not even bother to show up or call the seco...

Review
#167911 Review #167911 is a subjective opinion of poster.
Loss
$20

Comcast sucks

Comcast advertises that its internet service is faster than DSL. What Comast won't tell you is that the service is totally unreliable. When I switched to it I had two service outages of about three hours each and then lost service for two days. When I called, I was told Comcast was working on it. I switched back to DSL after a month. And then try to go to the company website to find out what's on. Three out of five times it doesn't work. What a horrible company. And to think we pay for this sort of lying and abuse. The company is good, though, at co-opting the local officials who "oversee" the franchisee. Municipalities are given their own broadcast channel, and far be it from the *** mayors and city councilors to pull the Comcast plug. No matter the abuses endured by their constituents, the politicians want to keep their mugs on the non-viewed broadcast channel. What a joke.
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#167789 Review #167789 is a subjective opinion of poster.

Comcast internet..

First time trying service. Called to get internet and TV hook up. The comcast install guy comes out and hooks up everything except he didn't have the cable for my computer seeing as it runs off of my dad's which is the main computer. So he tells my dad that he can come back later that week to hook it up. Mind you I've been without internet for almost a week because we have moved into a new home. So instead of waiting, my dad got what was needed and we were able to hook up my computer. Good thing we did, because the guy never did come back. Now however, I've tried the service and honestly I have to say it sucks. I'm going to be switching back to AT&T when I get the chance. Comcast you suck. You're service not only internet but TV as well bites. I got my channels using DirectTV and I didn't have to pay an arm and a leg. Eighty bucks a month for both services seems to be a deal until you see how little you get. Sad really, I was hoping for a better deal. Next time I'll learn.
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#167269 Review #167269 is a subjective opinion of poster.