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Comcast, don't waste your time and money.

Comcast will do anything to get your service and when it sucks they are shocked that you prefer Verizon Fios (which is awesome). When I switched they called me nonstop for 2 weeks asking why I don't want their *** service that hardly ever works. Once you do finally get rid of it they will still charge you for several months after you no longer have their products. The crazy thing is the customer service representative told me that I should be getting a check in the mail from them for overpaying, all I got was another bill. If you can get service from ANYONE else I strongly advise it.
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1 comment
Anonymous
#280922

Let me tell you, Comcast is the very best company that I have used and I havae had them all. For starters, "Fios" is a scam, as fiber optics or "Fios" have been around since the 90's and all cable companies use "Fios".

Verizon makes you think they are superior by having fiber optics, but in reality they are only using something everyone else has been using for years. People like you fall for this stuff, so don't be overly-hasty in condemning Comcast just because you can't or won't pay your bill on time.

Review
#233121 Review #233121 is a subjective opinion of poster.

Comcast did nothing to help fix my computer, and they're taking my money!

Annually, comcast has never been able to fully satisfy me in my needs of webbing the internet, facebook, online gaming. Every year, we call, every year, we get screwed. I really don't think Comcast can help fix our situation, because they're all *** While we call, we get charged, when we get charged, they give us nothing in return. Wasting my money on comcast isn't satisfying me anymore, so I think I'm going to take a picture with my middle finger on it, and send it to every comcast employee. I really hope I can live a little longer to do so. Comcast's service sucks, and they'll only waste people's money.
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2 comments
Anonymous
#284978

If it is that bad then why do you keep it? The problem is you and your crapy equipment

Anonymous
#276058

Comcast never helped me fix computer problems because they always would say that it is something on my end. It is always nice to prove them wrong and have them say " oh i just worded it wrong" That is one of the best feelings in the world and thats why i dont use comcast anymore

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#232908 Review #232908 is a subjective opinion of poster.
Loss
$60

Comcast in Mount Laurel, New Jersey - Digital compression I presume

I have a HD Digital and Analog TV tuner in my desktop. I used this setup for local Clear Qam (non-encrypted) HD channels.All major over the air HD (Terrestrial Antenna) is all that is being broadcast now.Living in Fredericksburg Va. meant that I received 4.1,4.2,4.3,5.1,7.1,7.2,7.3,89.1,9.2,26.1,26.2,26.3,26.4,50.1,50.2,and 50.3 all in 1080p plus I could use windows media center as a dvr and the analog stations (they s_cked).Now I have a little piece of s_it that broadcast in 480i and can't record HD.My internet service has been down over 100 times in 18 months.My cable service is a little better.I assume(LOL first three letters I am)they encrypted and compressed their basic service. They did it so us po folk can give them more bandwidth for them upper class people(mo money).As far as theft goes if you had a strong enough signal which I personally doubt, you could let your neighbor(Town home or apartment)use basic unencrypted because they can not see that signal on there system. john_wheeler@comcast.net
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Review
#232370 Review #232370 is a subjective opinion of poster.

Comcast, Time Warner, Cablevision – agreed to divide up the country among themselves.  They do no

Cable Companies like timewarner and comcast Only the airlines make us similarly unhappy. Why is that? Part of the problem may be the absence of competition.  The major cable players - Comcast, Time Warner, Cablevision – agreed to divide up the country among themselves.  They do not compete in any of the top 25 metropolitan areas except New York (and there's a little competition in DC). The cable companies raise rates at will and mistreat their customers because the customers have no where else to go. I'm doing this while I am on hold, been on hold off and on since 6pm it is now 10pm talked to 6 people and been disconnected once this all started at 3pm yesterday when comcast changed their line up They say my problem will not be fixed for 5 to 7 days and now they want me to pay for an other box. they won't let me use a box while they fix the problem I have to pay for the box for one month. P.S. I just got discounted again!
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1 comment
Joblow
#331754

Monoply would mean you have absolutely no other choice when in fact you do. You can go back to AOL and call DTV.

Then you would have 56k and no TV at all when it rains or snows. If you want to complain about price hikes start calling the networks.

Or not call for a service call when your dog chews through your cable line,or when your kid kicks there feet under the desk and unplugs the modem,and stop digging in your yard knowing you have burried lines,or you watch a DVD and 4get to change the input back to cable,or ur remote stops working and u havent checked the batteries,or ur pc still runs win98 and u cant get online,or ur TV wont power up but u just assume its the cable.

Now seriously I see alot of these on here not that any the above you have done in your life but you wonder why the cable bill keeps moving up those are just a few of the reasons.

Review
#232259 Review #232259 is a subjective opinion of poster.

Comcast in Winchester, Virginia - Changed my two contract on bundled services

Beware of COMCAST special offers and promo...Clarify well the services they are going to offer.They suggest a two year contract on a bundled package and then they turn around after three months and start billing you extra for supposedly 'expired promotional services after three months '.When you complain TO THE ACCOUNTS DEPT OR REPRESENTATIVE about the extra charges they remove certain part of the package and tell you that you were never on a contract.I foolishly took up a package in December 2010 and in March I was being charged $29 extra supposedly for HBO.Youd think a big company like that wouldnt produce scams...think well
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Review
#232022 Review #232022 is a subjective opinion of poster.

Harassed By Comcast

Hello. I am tired of working with Comcast. (No I am not a costumer, and at this point never will be). Here is the issue. In a 6 week span, I ha been harassed by Comcast with 14 mailings asking me to join them. Now, dont get me wrong. I have been trying for the past 9 months to be removed from thier mail lists. It is just getting even worse. What will it take to tell them to STOP. I do not want their service (it sucks) and I do not want their mailings in my mail box. (Any of the 8 different ways they are spelling my name).
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3 comments
Anonymous
#280923

Call & ask to be removed dummy, instead of bad-mouthing something so freely!

Anonymous
#609625
@Jenny

jenny u must work for comcast. freedom of speech!! Comcast r crooks and everybody knows it and they r the dummies!!

Anonymous
#609660
@Jenny

Jenny, notice that the guy had been trying for 9 months to be removed...Just saying he might have tried working with them to start with. But agree, you must work for them....to then badmouth the person who complains. Please read everything the guy wrote before going off on him.

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#232009 Review #232009 is a subjective opinion of poster.

Comcast service

I currently subscribe to Comcast cable, phone, and Internet service. Comcast without a doubt has been the worst provider that I have ever used. I have been a Comcast customer for just under 2 years and have just called to log my sixth service call. This latest call is the result of the fact that Comcast shipped me a new cable box that was defective straight out of the box. Over the previous two years I have had numerous problems with my phone, Internet and cable. In fact less than two weeks ago I had to call customer service because my phone service died. As a comparison in a previous city I subscribed to Cox Communication and had possibly two service issues in 10 years. As a customer who pays well over $200 per month I feel that I should be receiving significantly better service.
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Review
#231879 Review #231879 is a subjective opinion of poster.

Comcast has no respect for its customers

In addition to all the post about Comcast's lousy customer service, they manage to simultaneously disrespect their customers and shirk their local broadcast duties. They have this thing called "Newsmakers" that is five minutes of interviews on some local topic. Nice idea, right? Sure, if they gave it its own time slot or its own channel. But being Comcast and not giving a *** about their customers, what they do instead is to shoehorn it into the last five minutes of each half hour of some unlucky one-hour show. I've seen in on Joy Behar, Showbiz Tonight, and Dr. Drew, and who knows where else they do it. What it means is that if you watch or Tivo the show, you get to 25 after or 5 to the hour, and -- poof! -- no show! Instead, you see five minutes of some totally random Newsmakers interview stuck into where you were expecting to see more of your show. The five minutes are not delayed, they are GONE. And it's not just on one showing, but on every broadcast of that episode. This is so amazingly disrespectful of all concerned -- of the producers and broadcasters of the show, of the viewers, and even of the Newsmakers people (it's hard not to resent them even though it's not their fault that their broadcast interrupts other programming that it's hard to believe that any vendor would do it. Seems like Comcast is just so big that it does whatever it wants, with no regard to the customer's experience. I wish I had an alternative because I would love to see Comcast go bust.
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2 comments
Anonymous
#724604

BAD customer service. you can upgrade service online, but you ca nnot downgrade online.

i tried to sign up for performance internet online for $19.99/month. i went through all the steps and eventually hit the "submit" button. instead of approving the downgraded service, i was sent to online chat with their rep. they told me that they don't have authority to downgrade service.

they can only upgrade. once i closed the chat window, my order disappeared.

i'm planning to get rid of my phone service and cable TV with them. i'm just tired with dealing with these guys.

ali2009
#284373

Totally Agree! wondered what those *** newsmaker things were about so lame and un interesting what is the point? thank you for writing about it so well.

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#231833 Review #231833 is a subjective opinion of poster.

Comcast raising pirces again

I reside in South Berwick, Maine. Again, Comcast increased prices. This company has a monopoly. They claim to offer numerous channels; however, many of the channels are duplicates. Comcast's "free" movies are loaded with commercials. In some cases, have the program time consists of commercials. I will attend our next town meeting and question the price increases among other issues. For the life of me, I don' know why the FTC approved Comcast's purchase of NBC. I guess that the government and large coroporations are in bed with each other. I am curious as to what U. S. Congress meberss and Senatorsthat comcast made contributions to their political campaigns. The plutocracy just gets stronger, and the average person just keeps paying. When will it end? Thank you. A concerned citizen
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Review
#231633 Review #231633 is a subjective opinion of poster.

Comcast

So angry about my comcast installed. When I asked him about boot covers he said he did not have any and just kept comming in tracking his dirty work boots all over my new off white carpet. Should have thrown the *** out of the house but I needed to get the internet. Never will I ever have comcast ever again. I had to pay 80 bucks for the install and 3000 for carpet, love the carpet hate comcast. So rude to just disreguard my request not to walk with his dirty boots on my new carpet. My wishes were just not important to this company
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1 comment
Anonymous
#284146

shut the *** up

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#231527 Review #231527 is a subjective opinion of poster.