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Comcast in New England, North Dakota - Services sucks for the overpriced charges

Comcast is the worst cable/phone/internet services ever. Its ridiculous that they would charge you for breathing air if the could. Seems like evey month the charges get higher; watch your bill they will charge you for movies that yo did not watch. My phone suddenly stop working, they sent a tech out who let with the phone working fine. Two minutes later the phone stopper working. I called the tech and pf course there is no answer. I called comcast back and they wanted me to do switch where my phone was, plug it into the modem. Obviously that isn't the isseu if the phone worked when the tech was here...am I wrong. Then to even have the nerve to say that I may be charged if the tech as to come back out., I swear, the only way to deal with this company is to be aggressive. Sometimes I feel bad but I get so fustrated that I have to start yelling. The things they say just dont make sense half of the time. The service is the worst!!!!
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Review
#237748 Review #237748 is a subjective opinion of poster.
Loss
$200

Comcast in Philadelphia, Pennsylvania - Equipment Rental Monopoly

Comcast has rigged the system to become a behemoth. Why I ask are cable boxes the only equipment in the world I can't own? They buy huge quantities of cheep equipment for pennies, then rent them to us forever. I can choose from many excellent manufacturers for all manner of devices and own them for a one time price, but not cable stuff. Let Sony, Phillips, Apple, HP, Onkyo etc. start selling them. The savings to consumers will be substantial and the product will be excellent. And don't give me tech nonsense about why it can't be done.Can you imagine if you could only rent your, Satilite radios, GPS, boating radar/sonar, VHF, smart phone, laptop, home stereo, TV, ipod, you get the idea. Please write to representatives and ask those losers explain. Frederick J Roll
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Review
#237620 Review #237620 is a subjective opinion of poster.

Comcast FAIL

I have only been a Comcast customer for about a month and I cannot believe how terrible the service has been. 1) I was forced to go - in person - to a Comcast Center in the middle of nowhere to show an ID proving I was a new tenet at an apartment 2) I scheduled a technician to install who, to no one's surprise, didn't ever show up; I decided to go ahead and just install their service myself (appallingly easy to do, never accept the "technician") 3) When I got my first month's bill it included a $50 charge for "installation." I had to call and argue with a billing "supervisor" for over an hour before I got the fee reduced to $20. Very pissed off.
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Review
#237411 Review #237411 is a subjective opinion of poster.

COMCAST SUCKS ***

Comcast was showing the WHL Hockey finals and just when it had gone into overtime, they switched to their lame *** piece of *** show Adrenalin Hunter. Yeah, we all want to see this piece of *** show instead of the overtime in the FINALS of ANY sport. How lame... comcast sucks! Comcast was showing the WHL Hockey finals and just when it had gone into overtime, they switched to their lame *** piece of *** show Adrenalin Hunter. Yeah, we all want to see this piece of *** show instead of the overtime in the FINALS of ANY sport. How lame... comcast sucks!
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Review
#236932 Review #236932 is a subjective opinion of poster.

Comcast motto over Promise under deliver

I coud not resist lower price verses winstream, change back if we don't like it plus not activation and installation fee. After first bill, it show every charge you said not to. then I threat to cancel the contract. they waived the fee. when I want to cancel the cable tv service, the customer no service said try out period is over. it will cost 600 dollars if we want cancel it. II wish i read the contract thoughtly, i wish the sales guy warm me about it. what bother me the most is hey swith four different department for me to talk to. they keep read the contract to me not listenning literaly. they will have me for 18 month. that's it.
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Review
#236917 Review #236917 is a subjective opinion of poster.
Loss
$650
Hate calling customer service. Never get anywhere. The phone reps and "technicians" are inept. Over priced. Poor service. Billing errors. HATE THIS COMPANY! So pissed off don't even have the energy to write about it. Jeez system says I have to write 100 words....
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2 comments
Anonymous
#402616

So disappointed with Comcast not living up to its policy "If not satisfied, can cancel within 30 days at no charge. Not true, I am fighting Comcast for charges alleged even though I did cancel before the 30-day period was up. They left me waiting on 3 scheduled service days for not failing to follow simple instructions for obtaining access to my secured apartment complex which was to simply call me upon arrival until I could have phone service installed to connect to electronic entrance box.

A lot of bogus charges once cable,etc. installed. Too much to pay for poor service and wasting my time waiting only for no shows, or not following instructions.

Also, it is a regular thing that Comcast reps deliberately withhold information from you that they later falsely attempt to charge you cost for; are very misleading, and are very dishonest in giving you correct feed

back on matters that can avoid you being charged unnecessarily or falsely. It is up to them to educate us about their rules & regulations, but they don't in order to come up with bogus costs.

Causing me much stress to have to contend with and dispute charges for which they have sent to collections.

Not this time! I will not be subject to the way these cable companies continue to get away with robbery because they feel that we will continue to settle and not take time to dispute to the end.

Let's stand and hold them accountable for unsatisfactory service and unfair charges for the unprofessional service that they provide.

Bottom line, they are going to attempt to get some money from you and will send your name to the credit bureau for you to have to stress behind fighting them to get removed.

Most of us just accept and pay.

Not this time.

:sigh

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Review
#236793 Review #236793 is a subjective opinion of poster.
On March 22nd, I called Comcast and paid my bill over the phone via check. On March 29th, I was informed by Comcast that my check was returned and the bill was not paid. I checked my bank account, and this check was NEVER received by Comcast because I didn't enter...
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4 comments
Anonymous
#296794

Per my bank, the payment was NEVER submitted to the bank. I went to my bank, they pulled up my account and showed me that a Comcast payment was never submitted.

So, what you are saying does not apply to this situation. If a company does not have the correct info to submit to a bank, how can the info be "returned" if it never goes anywhere?

Voice your opinion all you want, the fact of the matter is, comcast cable company are still shysters. :p

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Review
#236759 Review #236759 is a subjective opinion of poster.

Comcast false advertisment

I purchased comast basic/expanded basic services only to never receive all the channel that "THEY" HAVE LISTED" (COMCAST). TO BE TOLD THAT I'M ONLY PAYING FOR HALF THE PACKAGE. that was never part of the contract and today 05/06/11 i spoke with Maryann who informed me that i can get the rest of the package for a "fee". also i spoke with another rep who told me i can file a report but nothing is gong to be done ablout. to all those congress people that continue to allow comcast to continue to increase pricing and short the customer of what they are told they will receive in these packs. People every thing is continueing to go up except u r paycheck. how in the *** do they think we can pay $100 to watch "BS" that they continue to put on. take notice every time we watch a channel to much or to long it become u must subscribe to this network. My contract will be up soon thank u GOD. y.ballard
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Review
#236201 Review #236201 is a subjective opinion of poster.

Comcast Cable provided the worst techical service I have ever gotten

My main cable line fall in the middle of the street on May 5th and here after calling both Pepco and Comcast to determine who the line belows to. Pepco was the only one that came out right away and treated this issue as an emergency. Comcast on the other hard non caring and lazying approach to this issue was very disturbing to me and the fact that they only can send a technical out the next business day to fix a problem like this is just unacceptable to me. The Comcast Techician even had the nerve to call and say he was on 30 minutes away and end up showing up a hour later and the wire of course started to hang back down in the streets causing traffic to drive with caution until the problem was finally fixed. Comcast Customer service really needs some much needed improvement from the basic employee to even the supervisory level. I'm so discussed with them over all. Eric (Capitol Heights, MD Homeowner)
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1 comment
Theymadememad
#283399

I agree. I still don't have a working cablecard in my TV after half a dozen tries.

I gave up after last time, when their "technician" (who looked like he was on work-release) spent half an hour sitting on my floor with my tv's owner's manual before leaving because he had a party to get to. I could install it myself but they refuse to send me one.

Review
#236192 Review #236192 is a subjective opinion of poster.

Comcast Complaints

i am mad that they sell your name and number to marketing list after they talk you into getting their phone service. i called to complain and was told that i would have to cancel my service for them to stop. i told them to take their service and shove it where obama dwells. i was also told by a "headend tech" that their dvr boxes have minature cameras in them and that comcast is recording customers without their knowing it. He said that it is a program that was authorized with the homeland security act. he showed me what could of been a lense that looked out thru the front of the dvr. all i can say is that i am leary of comcast
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2 comments
Anonymous
#944878

I very upset consumer of Comcast regarding the bill for $288 in which my husband & I have been

calling since 2/7 - 2/11/15 still not resolved been going up for months. everytime we call get put

on hold many times.

talk to many people and they laugh at us or say they cant do anything. now

they want to hook us into a contract reduced to $188 without the major movie channels.

What kind

of deal is that? I will not recommended to all my friends and family to get this cable no matter what.

Finally we spoke to a "Brad" at Comcast say he is incharge do not need a supervisor to talk to us he laughed at us, then told us to speak to someone else and hung up...

Anonymous
#324896

Sick puppy.

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Review
#236144 Review #236144 is a subjective opinion of poster.
Loss
$35