Latest review first
Comcast in New England, North Dakota - Services sucks for the overpriced charges
Comcast is the worst cable/phone/internet services ever. Its ridiculous that they would charge you for breathing air if the could. Seems like evey month the charges get higher; watch your bill they will charge you for movies that yo did not watch. My phone suddenly stop working, they sent a tech out who let with the phone working fine. Two minutes later the phone stopper working. I called the tech and pf course there is no answer. I called comcast back and they wanted me to do switch where my phone was, plug it into the modem. Obviously that isn't the isseu if the phone worked when the tech was here...am I wrong. Then to even have the nerve to say that I may be charged if the tech as to come back out., I swear, the only way to deal with this company is to be aggressive. Sometimes I feel bad but I get so fustrated that I have to start yelling. The things they say just dont make sense half of the time. The service is the worst!!!!
Comcast in Philadelphia, Pennsylvania - Equipment Rental Monopoly
Comcast has rigged the system to become a behemoth. Why I ask are cable boxes the only equipment in the world I can't own? They buy huge quantities of cheep equipment for pennies, then rent them to us forever. I can choose from many excellent manufacturers for all manner of devices and own them for a one time price, but not cable stuff. Let Sony, Phillips, Apple, HP, Onkyo etc. start selling them. The savings to consumers will be substantial and the product will be excellent. And don't give me tech nonsense about why it can't be done.Can you imagine if you could only rent your, Satilite radios, GPS, boating radar/sonar, VHF, smart phone, laptop, home stereo, TV, ipod, you get the idea. Please write to representatives and ask those losers explain. Frederick J Roll
I have only been a Comcast customer for about a month and I cannot believe how terrible the service has been. 1) I was forced to go - in person - to a Comcast Center in the middle of nowhere to show an ID proving I was a new tenet at an apartment 2) I scheduled a technician to install who, to no one's surprise, didn't ever show up; I decided to go ahead and just install their service myself (appallingly easy to do, never accept the "technician") 3) When I got my first month's bill it included a $50 charge for "installation." I had to call and argue with a billing "supervisor" for over an hour before I got the fee reduced to $20. Very pissed off.
COMCAST SUCKS ***
Comcast was showing the WHL Hockey finals and just when it had gone into overtime, they switched to their lame *** piece of *** show Adrenalin Hunter. Yeah, we all want to see this piece of *** show instead of the overtime in the FINALS of ANY sport. How lame... comcast sucks! Comcast was showing the WHL Hockey finals and just when it had gone into overtime, they switched to their lame *** piece of *** show Adrenalin Hunter. Yeah, we all want to see this piece of *** show instead of the overtime in the FINALS of ANY sport. How lame... comcast sucks!
Comcast motto over Promise under deliver
I coud not resist lower price verses winstream, change back if we don't like it plus not activation and installation fee. After first bill, it show every charge you said not to. then I threat to cancel the contract. they waived the fee. when I want to cancel the cable tv service, the customer no service said try out period is over. it will cost 600 dollars if we want cancel it. II wish i read the contract thoughtly, i wish the sales guy warm me about it. what bother me the most is hey swith four different department for me to talk to. they keep read the contract to me not listenning literaly. they will have me for 18 month. that's it.
Hate calling customer service. Never get anywhere. The phone reps and "technicians" are inept. Over priced. Poor service. Billing errors. HATE THIS COMPANY! So pissed off don't even have the energy to write about it. Jeez system says I have to write 100 words....
On March 22nd, I called Comcast and paid my bill over the phone via check. On March 29th, I was informed by Comcast that my check was returned and the bill was not paid. I checked my bank account, and this check was NEVER received by Comcast because I didn't enter...
Comcast false advertisment
I purchased comast basic/expanded basic services only to never receive all the channel that "THEY" HAVE LISTED" (COMCAST). TO BE TOLD THAT I'M ONLY PAYING FOR HALF THE PACKAGE. that was never part of the contract and today 05/06/11 i spoke with Maryann who informed me that i can get the rest of the package for a "fee". also i spoke with another rep who told me i can file a report but nothing is gong to be done ablout. to all those congress people that continue to allow comcast to continue to increase pricing and short the customer of what they are told they will receive in these packs. People every thing is continueing to go up except u r paycheck. how in the *** do they think we can pay $100 to watch "BS" that they continue to put on. take notice every time we watch a channel to much or to long it become u must subscribe to this network. My contract will be up soon thank u GOD. y.ballard
Comcast Cable provided the worst techical service I have ever gotten
My main cable line fall in the middle of the street on May 5th and here after calling both Pepco and Comcast to determine who the line belows to. Pepco was the only one that came out right away and treated this issue as an emergency. Comcast on the other hard non caring and lazying approach to this issue was very disturbing to me and the fact that they only can send a technical out the next business day to fix a problem like this is just unacceptable to me. The Comcast Techician even had the nerve to call and say he was on 30 minutes away and end up showing up a hour later and the wire of course started to hang back down in the streets causing traffic to drive with caution until the problem was finally fixed. Comcast Customer service really needs some much needed improvement from the basic employee to even the supervisory level. I'm so discussed with them over all. Eric (Capitol Heights, MD Homeowner)
i am mad that they sell your name and number to marketing list after they talk you into getting their phone service. i called to complain and was told that i would have to cancel my service for them to stop. i told them to take their service and shove it where obama dwells. i was also told by a "headend tech" that their dvr boxes have minature cameras in them and that comcast is recording customers without their knowing it. He said that it is a program that was authorized with the homeland security act. he showed me what could of been a lense that looked out thru the front of the dvr. all i can say is that i am leary of comcast
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