Latest review first
On March 22nd, I called Comcast and paid my bill over the phone via check. On March 29th, I was informed by Comcast that my check was returned and the bill was not paid. I checked my bank account, and this check was NEVER received by Comcast because I didn't enter...
Comcast false advertisment
I purchased comast basic/expanded basic services only to never receive all the channel that "THEY" HAVE LISTED" (COMCAST). TO BE TOLD THAT I'M ONLY PAYING FOR HALF THE PACKAGE. that was never part of the contract and today 05/06/11 i spoke with Maryann who informed me that i can get the rest of the package for a "fee". also i spoke with another rep who told me i can file a report but nothing is gong to be done ablout. to all those congress people that continue to allow comcast to continue to increase pricing and short the customer of what they are told they will receive in these packs. People every thing is continueing to go up except u r paycheck. how in the *** do they think we can pay $100 to watch "BS" that they continue to put on. take notice every time we watch a channel to much or to long it become u must subscribe to this network. My contract will be up soon thank u GOD. y.ballard
Comcast Cable provided the worst techical service I have ever gotten
My main cable line fall in the middle of the street on May 5th and here after calling both Pepco and Comcast to determine who the line belows to. Pepco was the only one that came out right away and treated this issue as an emergency. Comcast on the other hard non caring and lazying approach to this issue was very disturbing to me and the fact that they only can send a technical out the next business day to fix a problem like this is just unacceptable to me. The Comcast Techician even had the nerve to call and say he was on 30 minutes away and end up showing up a hour later and the wire of course started to hang back down in the streets causing traffic to drive with caution until the problem was finally fixed. Comcast Customer service really needs some much needed improvement from the basic employee to even the supervisory level. I'm so discussed with them over all. Eric (Capitol Heights, MD Homeowner)
i am mad that they sell your name and number to marketing list after they talk you into getting their phone service. i called to complain and was told that i would have to cancel my service for them to stop. i told them to take their service and shove it where obama dwells. i was also told by a "headend tech" that their dvr boxes have minature cameras in them and that comcast is recording customers without their knowing it. He said that it is a program that was authorized with the homeland security act. he showed me what could of been a lense that looked out thru the front of the dvr. all i can say is that i am leary of comcast
Comcast in Manassas, Virginia - Misleading info about prepaid visa on sign up
When signing up online, they offer a prepaid Visa of varying amounts depending on the service you select. After 3 month, no card had arrived, when I inquired with CS about this, they said you have to be a customer for 1 year before you get it, and cannot have a late bill. This was never mentioned when I signed up. If you look on their site, the only requirement is that you sign up for a 2 year contract. I said fine, I'm switching to Fios, they then gave me a bunch a cr-p about signed contract, etc., which I never signed. I ordered online, never saw a contract. They lie, they deceive, they overbill and then they harass you.
Comcast in Washington, Indiana - BMV IDIOTS can I get a yeah!
Well the *** idiots strike again. Left work early to take my daughter to get her learners permit. Closed! Not open on mon., closed early on sat.,closed for every holiday and paid. The sign read closed today for primary election, *** what did they do to need off work. Not to mention the bmv was 15 miles away, gas is 4.15 a gallon, and i missed some work. Dont they work for us? Why do we have to chase these punks, by the way did i mention they told us mon. they would be open until 7 tuesday. Who and what is making rules, oh thats right they all went to COLLEGE!!!!!!
Comcast in Seattle, Washington - Slow internet connection
At first I was patient enough with the constantly slow internet connection. But this slow connection is getting slower and slower each day and I cant play any online games at all. I've tried to call comcast and they promise that they going to fix it, but its not fixed yet until now. Their bills are getting higher and higher and yet their service is getting poorer and poorer. My friend also has the same problem with me and they only give empty promise to fix the connection. But what do we got until now? Nothing! Comcast never care about customer they only want money.
I subscribed to Comcast, and is now confronted with a 25% increase in my rate. This is partially due to a package which has ended, but I have no other choice if I want internet and television coverage. I think I am being held hostage by both Comcast and Union Place, and cannot exercise my right to choose freely. Union Place does not offer VIOS or will allow the use of Satellite dishes at the Franklin apartment locations. If Union place cannot offer an alternative, then they should negotiate a special rate with Comcast for its residences. Your "right to Choose" law is being ignored, since, I was told a year ago that VIOS would be installed, it has yet to be done. I my opinion, Comcast is locking out competition by subsidizing Union Place in some way.
Comcast in Chicago, Illinois - Keeps over charging me
comcast gives you credit then the next bill it is back on there, i have to call these *** holes every month about this and i am tired, they make enough money to give every one a break and set price but nooooooooo they want to get as much as they can. i wish someone else would start a cable company, if we stick together and boycott them maybe then they will pay attention, very pissed customer!!!! it is so sad we have to pay to see tv, and when service sucks they want you to pay, that is bull!!!!
Comcast in North East, Maryland - I am filing a complaint against all of you losers!
I can bet that all of you people have either chronically not paid your bills or have expected Comcast to continue to "give" you all the promotions they can. Isn't one year enough for you, or do you feel ENTITLED? Apparently, you fail to see the other side of as story and know only your own. There is no cable company out there that would even consider a second or in some cases, three separate promos. I'll bet you are the same people who are complaining. If you changed companies, you will complain about them too, for reasons you yourself cause.
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