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I am extremely disappointed and frustrated with Comcast's service. I placed an order last month through the internet. I ordered digital preferred with HBO for 39.99/month for six months and high speed internet for 19.99/month for six months. The installation fee...
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Anonymous
Jenda

I\'ve been fighting with them over a bill since April. They are tring to tell me I can\'t downgrade my services until I bring my bill current, which would mean paying the dis...

Anonymous
upset in texas

Over billing, lying service reps. Tired of it.

#126649
Comcast are making excuses not put the price to $20.00 a month. Is not a win-win. They losing people. Comcast! Change your mind!!!! This I wonder why people are keeping dial-up. I have Comcast TV cable. I have to go to Juno or AOL. Or to Netzero. I wish Christians have...
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#126184

The service was a nightmare from day 1. After 3 months of fooling around with the service reps--a virtual trip around the world--they send 2/3rds of the Stooges to the house. They spent 2 hours climbing around the house--but not the phone pole. Here's what they...
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#125945

poor non existant customer service,inept customer service reps giving non existant response information.supervisors non availability and length of time waiting for repair. they have the service to cut off for non payment but have no service for paying customer request...
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#125131

i moved and comcast sent a man here to set it up they swithced it to 33.00 basic cable without my permission now i have no cable channels my pc is all screwed up i cant get my wireless going and i have phone service with them they told me 5 times my number will not...
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Anonymous
Mr Unhappy

Two times in a row comcast has manage to bring my box down and schedule me an appt. I came back from vacation turn my cable on it work for two hours and my cable was suspende...

Anonymous
Anthony Stern

Comcast came to set up th service and wanted to make a hole in th exterior wall of the house to pass a cable through. I refused as this would affect the integrity of the exter...

#124953
Comcast customer service people are rude and they do not know anything. They have no clue, 5 different people and 5 different anwsers. Since the purchase of Adelphia which who we had no problems with, we have had more problems with service, accounting, and customer...
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Recently my old provider suscom, has been bought out and or merged with comcast. Either way I have had COUNTLESS issues with their service. Here is a list for avoiding this company: a) Packet drops and inconsistency. While attempting game play constantly I have issues...
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My girlfriend, Judith Lamb, has been refused contact with customer service supervisors. Her service was disconnected accidentally by a COMCAST service person. She called and a representative restarted her service, however, her high speed internet was not connected as...
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Anonymous
Wally24

It is crazy to think everyone has 5 hours during a work day to sit around and wait for a Tech. to show up. On the other hand, if you work with the customer support center, the...

Anonymous
Anon.

Comcast did not force her to take time off of work. That being the case, she voluntary took time off work to be there, so she cannot do anything for lost wages. She can, howev...

I called Comcast to find out about getting a HD cable box and turning in my digital box. They asked my telephone number. They said take the box to my local service center. I took vacation time off from work went home and disconnected the box. When I walked into the...
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#124289
Comcast was supposed to get my internet started, only the technician left a wire running down my lawn, across my driveway, and then across the driveways of my 3 neighbors, and finally ending at a box at the end of our row of townhomes. Not only that, but the internet...
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Anonymous
Wally24

They just did the same thing to me. I saw something running from the side of the house, through the yard and up to the junction box out by my drive-way. It was about 50 feet o...

#124285