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Ditto to all users of Comcast who had trouble with their handling of equipment. We changed plans and had their technician come to take back equipment. He dropped the box in the driveway and ran over it!!! We picked up the broken piece, but Comcast wanted US TO...
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6 comments
Anonymous
#1027770

I hate comcast. they are crooks and the company should be shut down.

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#246065 Review #246065 is a subjective opinion of poster.
I went on line today to check out comcast. they are running a special 29.99 with a two year contract. Here is where the scam happens they told me that on month 13 of the 24 month conract it goes from 29.99 to 44.99 a month. I said but it would be a 2 year contract. so...
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7 comments
Anonymous
#692569

They have pulled the same "bait and switch" *** on me, as well...!! They state you are allowed 2 free digital converters at no extra charge.

I've had them plugged up, authorized and been receiving service without charge. Now, this month, they are including an extra charge for $1.99 for the two free digital converter boxes.

This is absolutely insane and a crime to let companies get away with this type of ***! How can we all combat this and file a lawsuit against Comcast!!!??

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#246053 Review #246053 is a subjective opinion of poster.

So Called COMCAST Upgrade to TV Guide

Who came up with this new TV guide?It is the worst *** I've ever seen.You need to drug test whoever came up with this. Prices keep going up and service keeps getting worse. Atleast once a week I have to unplug and reboot ever since they started charging more for HD. Everything is forced on us. Does COMCAST EVER ask what the user wants? NO Lord even this wants 100 words Comcast stinksComcast stinksComcast stinksComcast stinksComcast stinksComcast stinksComcast stinksComcast stinksComcast stinksComcast stinksComcast stinksComcast stinksComcast stinksComcast stinksGo Verizon
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#245991 Review #245991 is a subjective opinion of poster.
Loss
$192

Comcast has no loyalty

After 15 years of being a loyal customer, my bill has gone up over $70 in the last two months. When I called last month, they said I had to wait a month because I just came off of a "promotion." Instead, my bill went up and additonal $30. This time when I called, I couldn't even get anyone to pick up the phone. I am tired of their customer "no" service. Congrats Comcast, after 15 years you finally will lose me as a customer. I only hope AT&T has better service than you do! Shame on Comcast!!
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#245677 Review #245677 is a subjective opinion of poster.

Is Comcast taking over the world?

Got home from work today and found I no longer have access to 2 channels I've always had. Called them and was told in a condesending tone that "I probably don't want to hear this, but it was a mistake that I had been getting it because I do, after all, have the economy plan". Yes I know I have the economy plan. I had to get the economy plan because I could no longer afford anything else. On top of that my monthly bill just increased over $30.00 a month because my "special" pricing for my internet has expired. My Comcast bill is over $ 93.00 for less than basic cable tv and mediocre internet service. Like many others I work hard and struggle to survive on one income. I'll be retiring in a few years and already assumed cable would be a luxury I'll be forced to live without, but I know now that day is coming much sooner than I thought. TV has been my only companion. It's very sad that this giant conglomorate that spends millions on tv advertisements to promote themselves doesn't have a concience and doesn't feel the need to consider how difficult it is for someone like me to pay their prices for what should be a free service anyway. Does it sound like I'm feeling sorry for myself? *** right. They have no clue, nor would they care how hard I work just to get by. Silly me for believing that tv and affordable internet should be available to everyone.
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#245119 Review #245119 is a subjective opinion of poster.

End the Comcast monopoly

Someone needs to end the Comcast monopoly. The Justice Department must ensure that they are not allowed to acquire NBC Universal. This is such a minor issue, but they just downgraded (or, as they say, "upgraded") my viewing guide to the same guide that I had circa 1999. All of the useful information that I used to be able to view prior to selecting a channel is gone. So, of course, I call, only to wait on hold for 10 minutes to talk to a guy who tells me I need to hold indefinitely for the "advanced technical" department. They never pick up. Mission accomplished, Comcast: You'll never have to address my complaint. If they don't have to pay attention to customers now, one can only imagine how responsive customer service will be once they are the largest media company in the world. Comcast is living proof of the detriments of monopolies.
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2 comments
Anonymous
#306818

I agree this "new" upgrade to a what they claim is a better interactive guide sux. Channels don't advance, you can't see what is on tomorrow, it just turns itself off all the time. I am really sick of having NO choices when it comes to cable and internet service

Anonymous
#305942

Too late they already own them too.

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Review
#245074 Review #245074 is a subjective opinion of poster.

Comcast hold credit balance for 42 days and counting

Cancelled my Comcast service in Montgomery County, MD in May 2011. Have an undisputed credit balance of $118.73. Was told by Comcast that it was coming soon. 42 days later. . . still nothing. I've spoken to three different Comcast account representatives. All apologize, agree that I am due the amount in question then conclude with, "we don't know when I'll get the check" and "no" they will not pay late interest charges. Comcast charges 10% on all overdue invoices so why don't they pay 10% on credit balances that they are late on. Shame on Comcast.
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#245062 Review #245062 is a subjective opinion of poster.

Updated Comcast TV Guide is Horrible

... 3 lines of what's on TV so they can make room for a pop-up ad banner on the bottom trying to pitch Monster.com? seriously? Comcast --> you need to figure out what customers want. Monster.com --> bad choice for how to advertise. you've actually offended a potential customer. & ironically "Pissed Customer" is now *** me off because they're wasting my time to get to 100 word minimum. All I needed was 50 so the rest of this is just to waste space until the *** site lets me click submit. gotta love spending 100 words to say what only needs 50.
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3 comments
infamousmsrina
#306320

I just can't figure out why they would do this! I have always had issues with Comcast- and I have complained through customer service which is a joke.

Nothing is ever fixed! Just unplug and replug? If only life we that simple.

Well, with this new "upgrade"- it reboots 5+ times a day! I can't figure out how the *** I'm supposed to DVR anything.

I can't scroll through the menu while watching something without it pausing the show I'm currently watching! It's like those arrow buttons function as DVR buttons!!!!

My shows don't record- what am I paying for?!

A message saying "call 1-800Xfinity"?I can't stand Comcast. I'm done.

Anonymous
#304374

No more Picture in a Picture!!! You call that an upgrade? How do you take away a major feature and call it an upgrade?

Anonymous
#303748

This "upgrade" is horrible. Who ever ok'd this should be fired. I just called DirectTV and am going with them from now on.

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Review
#244982 Review #244982 is a subjective opinion of poster.

Comcast blows

I signed up for comcast internet only about a year ago. I told them several times I wanted internet ONLY. My first bill was 140 dollars. I had some delux bundle they were charging me for. Over the next several months and endless phone call I finally got them to change this to the 22 dollar a month internet only plan. Now they wanted to bill me for the time I had the delux bundle. I refused to pay for it and finally DISCONNECTED from these slimy bastards. I pay 10 a month more for internet service - but I am much happier dealing with a company that deals honestly with its customers.
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3 comments
Anonymous
#316461

As long as we keep paying for greedy service providers and thier “bundled packages” then we will never see change for the better in the system of media delivery.. Every month you pay your cable bill your just giving the service provider more funding to controle the market and pay off people like showtime, disney, HBO, ESPN, cartoon network, nickeloden ect… to keep them from letting us get service directly.

Why not just have a competitive internet provider market for wired or wireless internet conection and at the same time let the tv networks have it’s own competitive market because a competitve market will always equal higher quality and lower cost. Wouldnt it be nice to pay 40$ a month for 100mb internet service and have an app store on your tv where you can choose to pay for this channel or that. Cable/satilite tv is dead but we are still alowing companies like concast to milk the old.

Stop being sheep and take controle of the market because if you keep buying broken *** then the *** will never change untill it benifits them. I would sell *** to if people buy it.

Ps, Some things in life just need to be left behind like the 8 track

Anonymous
#304778

You could just about say Comcast Customer service is virtually non-existant. You have to go thru prompts on the phone to even get to speak to someone. When you do get to speak to someone and all you are going to get is what their computer screen tells the person at the call center you are speaking to read off their screen to you .

I went to their area office to turn in a rental modem of theirs. After waiting in a long line for over 30 minutes that went out the front door and down the sidewalk, I turn in the rented item and ask for a reciept. The reciept I got mentioned nothing of the return of their equipment and the clerk Refused to sign the reciept !

I asked for the supervisor and was told there was none.

I asked for the manager and was told there was none.

Makes you wonder how much of this returned equipment is being sold out the back door since they refuse to issue a reciept for what was returned and there is no supervision in this place LOL.

J.Moore
#303651

Comcast is the complete worst! i had horrible experience with them and their customer service is ridiculous.

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Review
#244954 Review #244954 is a subjective opinion of poster.
Loss
$140

Comcast Internet Services

Comcast Internet Services has the worst customer service I have ever dealt with. It all started 3 weeks ago, my neighbors contractor accidentallt cut the line that goes from the Comcast box to my home. I have called Comcast and made more than 10 appointments to have the problem fixed. They have sent our 7 different techs. all of which have told us we need a line crew to replace and bury the new line. Our latest interaction took place earlier this week. A crew came out Monday, 6/21, they told us they needed a line detector and would be back on 6/22. They gave us a 9AM-9PM window. I called Comcast at Noon & 5:30PM on 6/22 as nobody had arrived to do the jobm they assured me a tech. would be there before 9:00PM. I called at 8:30PM and was told the appointment was rescheduled for 6/23. My wife stayed home AGAIN on 6/23, we called to confirm our appointment at Noon, 5:30 & 7:15PM. We were told all 3 times, someone would be out by 9:00PM. I called once again at 9 and was told the appointment was rescheduled for today, 6/24. I was told the Tech. called my cell phone at 7:30 to inform me of this change, yet nobody called me at all. My wife is home AGAIn, waiting for them today. Unfortunately where I live, I don't have any other option for DSL service. If you are considerring switching to Comcast, do yourself a favor and DON'T DO IT! They are HORRIBLE!
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#244938 Review #244938 is a subjective opinion of poster.