Filter by rating
filters
State:
Show
City:
Show
Product:
Show

Comcast is not giving a good service

Comcast ON DEMAND Exfinity is not taking care their clients. The customer services, supervisor and managers nevers give you solutions to get the service fix. I do have not service since October 19, 2011, calling almost every day, making appt. They do not call, don't come at home, They do not give you solutions. You spend your time with them by phone day by day, but nothing! Please I recommend Comcast go out of business and do not let people be having a hard time with your company. BE FLEXIBLE!! HELP your clients It is really bad, they are worse every day! Sorry,
View full review
4 comments
Review
#274422 Review #274422 is a subjective opinion of poster.

Comcast steals a little every month so it is hardly worth fighting about

Comcast steals a little every month so it is hardly worth fighting about. I call and complain and they take it off and it appear again the next month. Some months I am in a hurry and I don't look and I pay it by mistake. They do not want to do a search and see how many months they charges me incorrectly. I is a little bit each month but it adds up and if they are doing it to a lot of people it may not be so little over all. Watch your bills!!!Fight for even the little bit!!!
View full review
4 comments
Review
#274279 Review #274279 is a subjective opinion of poster.

Comcast = Worst by far

I've been complaining about their service since august. So far two technicians have been at my place and come up with the same we will look into the lines. Third appointment scheduled and they continued to charge me in full (Of Course) and the issue continues, my internet and tv image comes and goes... :-S So disappointing. Basically Ive been paying for a service that I havent been getting and its so ridiculous that I would continue to have this issues after 3 months of the same. I have it because the apt complex has a deal with them and they are already "overcharging" for cable...
View full review
Review
#274190 Review #274190 is a subjective opinion of poster.
Loss
$288

Comcast is a scam

We had a shut off our cable because we had a flood. It took us a couple of weeks to get things in order. Now they won't turn it back on.. and they won't let me get online to see my bill. They are going to charge me this outrageous bill for "breach" of contract... and they won't work with me. My life is a mess enough. I don't need this ***. I already lost all my appliance and personal possessions... I cannot take it. I am calling direct tv. At least they will work with me.
View full review
1 comment
Review
#274144 Review #274144 is a subjective opinion of poster.
Loss
$1000

Comcast Deleted DVR Recordings, Won't Credit

Comcast deleted seven months of recordings on my DVR remotely by accident (they did a format instead of a reset), but will only credit me one month ($9.95). They said that it worked for 7 months, and I said, yeah, but you just deleted 7 months of what I paid for it for. I want to be credited back for at least those 7 months of DVR fees. It's ridiculous that these companies forget how to do the right thing when they know they've done something wrong. It's time for Comcast to go Bank of America way. Internet Provider Transfer Day?
View full review
2 comments
Review
#274136 Review #274136 is a subjective opinion of poster.

Comcast in Jonesboro, Georgia - They screwed me

This company is not legit. They send "Sub-contractors" into your home that just stepped off the Oz crew. they charge $150.00 for installation that you assume is free since your house is prewired and all the *** has to do is hook up a box to the TV. The guy they sent to mark the cable for burial, trips over the comcast line on the ground and pull it lose from the box so I am without TV,Phone,Internet for 3 days. Then they send a tech out who charges $50. to fix their *** mistake. Call to the billing office does no good. Even if you tell them the situation with their sub-contractors.
View full review
1 comment
Review
#273886 Review #273886 is a subjective opinion of poster.
Loss
$175

Comcast, a nightmare from ***

I've been a customer of Comcast since 96, downgraded my service 2 years ago then upgraded 3 months ago since they had a promotion for $40 that included digital starter and internet. The agreement is for 2 years. It has been a nightmare since then. Customer service reps are horrible, they lack professionalism. They got my order wrong twice, billed me incorrectly since day 1. I didn't setup the internet right away because I knew that if I ran into problems, I would need to deal with them again. My last bill was $141 instead of $40. I called them to discuss my bill and I was told that since I wasn't using the internet, they removed it and billed me the regular monthly fees of $65 for cable. Then they said that I didn't sign up for a digital starter and internet, the code they had was for limited basic and internet for $40. It sounded like they were coming up with excuses not to provide what I signed up for. Now they want me to provide them with the promotion notice they sent me originally. Thank God, I still have it. But I'm not optimistic that my issues with them will be resolved in a timely manner. I'm sure this nightmare will continue. This is just a summary of the horrible experience I've had with Comcast. I will be writing to Better Business Bureau once this is all over with. What a big headache! Once my agreement with them is up, I will cancel my services.
View full review
2 comments
Review
#273451 Review #273451 is a subjective opinion of poster.

Comcast in Washington, District Of Columbia - How come I am paying almost $90.00 a month and can't get ESPN3?

I pay almost $90.00 a month and can't get ESPN3? (IT'S A PAYPER VIEW CHANNEL) Comcast and Knology customers don't have to pay to watch it why do we? We have not been able to watch a number of the Georgia games because of this.You want us to recommend ya'll to new customers but why should we? Everything we want to watch is on payper view so we have to rely on our friends with Comcast to tell us what is going on in the game.So I will not be recomending ya'll to anyone I will send the to Comcast or Knology and as soon as we can get cable where we live we will be switching too.....Direct T.V sucks!!!!!!
View full review
Review
#273015 Review #273015 is a subjective opinion of poster.
We need to sue comcast
hey everybody i am knew, we need to sue comcast am a member of the s.c.l.u. southern christian leadership conference , and i trying to get a class action suit against comcast, just like what happen to bell south long time ago, when they had a monopoly on the phone...
View full review
18 comments
Anonymous
#1201082

Gratuitous mention of religious group. Pretty sleazy. Wonder if they realize you are using their org's namesake for your personal gripe?

Review
#272822 Review #272822 is a subjective opinion of poster.

Comcast willfully deceives & lies

Following the Oct 29th Northeast nor'easter that brought down power (and cable)access up and down the east coast, I lost power from Sat night to Monday afternoon. Now Thurs., and following two false assurances that my comcast cable/internet/phone service would be repaired within 24 hours, I received a call yesterday (Weds), at work, that my service was repaired and back to normal. Upon returning home, I found I still had no service. Outages happen. We apparently weren't as bright as our northern european cousins who had for foresight to bury their utility lines many years ago - and thus, never have outages. But there is NO excuse for deception and lies. I will be thrilled when I can replace all of my Comcast services with those of better companies. They have repeatedly breached trust with me, and no longer deserve my business. Right now, they're my only choice for internet access in my town. This won't be the case indefinitely.
View full review
3 comments
Review
#272527 Review #272527 is a subjective opinion of poster.