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COMCAST SUCKS!

I have been attempting to resolve a matter that arose in early November 2011. Stemming from an account I HAD with comcast and an DRUG ADDICTED EMPLOYEE who COMPLETELY SCREWED WITH MY ACCOUNT!!! NOW I'M IN COLLECTIONS! HOW HAPPY AM I YOU ASK?!?!? After SEVERAL phone calls to comcast, I was finally given a "Ticket Number" and told by CSR "Corporate will call you back within 48 hours". That was on 12/22/11. Today is 01/18/12 and I STILL CAN'T GET THIS ISSUE RESOLVED!!!! USE DIRECTV!!!!!! THEY ARE GREAT!!!! AND THEY HANDLE THEIR CUSTOMER ISSUES PROMPTLY!!!
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#289892 Review #289892 is a subjective opinion of poster.

COMCAST THEIVES

I called to remove HBO and the Sports Package from my programming a few weeks ago. I received my bill today and there was a mysterious charge of $5.00 for a "non-recurring" event. I called customer service and was informed the fee was a "service change" fee that is assessed when you make a change in your programming. I was NEVER informed of this fee upfront. I was NEVER given an option of avoiding the fee or told that it would ever cost me to change my programming. By the end of the conversation, I had cancelled ALL Comcast television service. My internet service cost went from $34/month to $63 because I cancelled the television portion. I will shop for another provider. COMCAST IS RIPPING PEOPLE OFF!
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#289699 Review #289699 is a subjective opinion of poster.

Comcast had come to the Most Worst Service in the Industry...!!!;

I had Comcast sevice in the Past three months ago and I did have sevice from this Company for only a month , Then I got Overcharges from this Company , I called but there was No answer was made Through at so many calls !!!???!!! . After a Month this service had Cancelled and They still send Billing to me every months for a Charges of $82.89 for What???? Even this Service Had Cancelled two Months ago???!!!! And I still got Bills , Doesn't matter I came to the Office located in Lancaster have a Talked to them that I had Cancelled the service already but you guy still send me these Bills what was the Problems and Purposes ???? And Howcome I did Cancelled the service already but I still got these Bills every months ??????!!!. Today is : JANUARY, 18 th , 2012 I would made this for A Lawsuit for what they has had Not Stop Charges me for Not Using the Service and Overcharged ...Etc....!!! All Product had Supplied for the service Had Returned more than Two Months ago as like : " Cable Box and Remotes "!!! This is for the most Purposes and Persuing for A Lawsuit If they Did Not Stop Charge for Not Using service or others Issuing !!!.
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#289650 Review #289650 is a subjective opinion of poster.
Loss
$100

Comcast had come to the Most Worst Service in the Industry...!!!;

I had Comcast sevice in the Past three months ago and I did have sevice from this Company for only a month , Then I got Overcharges from this Company , I called but there was No answer was made Through at so many calls !!!???!!! . After more than Two Months I Cancelled this Service and They still send Billing to me every months , Doesn't matter I came to the Office located in Lancaster have a Talked to them that I had Cancelled the service already but you guy still send me these Bills what was the Problems and Purposes ???? And Howcome I did Cancelled the service already but I still got these Bills every months ??????!!!. Today is : JANUARY, 18 th , 2012 I would made this for A Lawsuit for what they has had Not Stop Charges me for Not Using the Service and Overcharged ...Etc....!!! All Product had Supplied for the service Had Returned more than Two Months ago as like : " Cable Box and Remotes "!!! This is for the most Purposes and Persuing for A Lawsuit If they Did Not Stop Charge for Not Using service or others Issuing !!!.
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#289644 Review #289644 is a subjective opinion of poster.
Loss
$100

Comcast SUCKS!

well i became a comcast customer.... somehow a $56 a month internet turned into over $180 in less than two months. Late fees even though automatic payment option was set... non existent customer support. funny part is, i just logged in on to my account and rechecked the auto payment option and it was on.... so i decided to play it safe and payed manually online.... oh wonder 5 minutes after it said ty for your payment ... another late fee appeared, this time twice the amount of the first one! The "we dont give a f** *** about you just give us your money approach.... thats FREE MARKET for you guys ..... shakes his head ..... and most of all ... no one to control or oversee those bastards! and then we ask why is the country the way it is .... @#$@WED@#R$#@E#@E#@
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#289580 Review #289580 is a subjective opinion of poster.

Comcast does not honor their word

Our payment was late and we called to notify comcast we would pay the following Thursday. The customer service representative recorded (I assume) the notification and said that would be fine. Sunday the service was turned OFF. Upon calling they explained certain reasons. I inquired as to why the customer service rep with whom I made the arrangements would not have informed me of these other requirements? If we had been informed we could have made other arrangements!!!! Thanks so much to that representative for that courtesy. Perhaps comcast should pay their employees more to enable hiring people who are more responsible?????? I would like retribution. thank you
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#289257 Review #289257 is a subjective opinion of poster.

Comcast employees are ignorant

I ordered internet service through Comcast, as my wife is enrolled in online classes and we are in the process of moving. The service was set to be installed. Rather than calling her at home, which was the directions given to them. They called me out of town in meetings and unable to help them. They went to the wrong address which was reviewed three times by my request to ensure they could provide service to the new address. I found out after the issue arose not only did they call the wrong number repeatedly, they can't provide service to my new residence. Therefore I wasted my time, and my wife waited for three hours on someone who went to the wrong address, and I still don't have service. I can't believe this went through three reviews and was not caught even when I specifically asked. If this is the type of service provided why even waste your time dealing with people who can't do their job.
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#289225 Review #289225 is a subjective opinion of poster.

Comcast is not worth the money nor the headache

Comcast service is both expensive and spotty. I am paying $62 a month for JUST internet...customer service is horrible, and I have no other choice but to use their service. Their scam is to get you in for a "promotional period" and 6 months later, raise your prices, and again, raise their prices 6 months again. I paid $35 for the first 6 months, $45 the after that, and now $62 after that. This company can do this because they have very little competition in most locations, very little I (or most others) can do. If you have an option, I recommend that you stay away from Comcast by all means.
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#289076 Review #289076 is a subjective opinion of poster.

Comcast in Pittsburgh, Pennsylvania - Com cast continues to bill after termination

On 23 Dec2011 I terminated my com cast contract. Turned in all equipment and told the lady at the office to give me a final bill so I could be done with their outlandish billing practices. She gave me a bill I paid it in full. She assured me that everything was fine. 2 weeks later I receive a bill in my email for my final bill. I went to the local office where I live now and they tell me they can't access records from other geographic areas. And to pay the email bill or my credit will be effected. I have no recourse unless I drive all the way back to Florida. This is unbelievable!
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#288948 Review #288948 is a subjective opinion of poster.
I am sick of the "dial up" speed for the alleged "high speed" and the design sucks too. They added this (at a glance) for email. It is yet another slow step to get to email that does not work. Did they ever look at another service like AOL. It sucks, it's slow...
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Anonymous
#410537

FTC hits Comcast CEO Brian Roberts with $500,000 fine. So what he makes over 30 million per year. Brian needs to reread the Comcast code of conduct where he tells employees he...

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#288802 Review #288802 is a subjective opinion of poster.