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Update by user Feb 13, 2012

OK... gotta give credit when it is due.

I have no idea what happened, but yesterday I tried to hook up my router again and this time it worked just fine. NOW...

I have no idea what, why, or how this happened, but the router is now WORKING.

Situations like this are...

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4 comments
Zapper
#428626

OK... gotta give credit when it is due. I have no idea what happened, but yesterday I tried to hook up my router again and this time it worked just fine. NOW... I have no idea what, why, or how this happened, but the router is now WORKING.

Situations like this are not uncommon with devices like this. Sometimes all is well, but something just doesn't want to work right. It could have been Comcast... it could have been my router... it could have been a combination of both. The biggest part of the problem might have even been the person on the other end of the phone telling me that my router needed to be "PROVISIONED".... Maybe this is the kind of lingo they use when dealing with many people that have no idea what the heck is going on with this stuff.

Nonetheless.... my wireless router is working and I am happy to withdraw my original complaint about Comcast blocking it's use.

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Review
#294881 Review #294881 is a subjective opinion of poster.

Comcast in Washington, District Of Columbia - Took my phone number without authorization

Comcast representative came over my house to offer a deal. They made all the paperwork and scheduled an installation date. However, 2 days before the installation date, I called them to cancel because I want to retain my service with another company. But they went ahead and took my number and now I don't have any dial tone. Every time I try to call them, nobody seems to know how to help me get my number back. Comcast customer service is the worst. I don't know how they were able to get my phone number and leave it in limbo.
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4 comments
Anonymous
#574272

Didn't call Comcast. Never spoke with them.

All of the sudden, my ATT Uverse phone doesn't work. Check it out and find out Comcast ported it to their system. WTF?!?!?

Nobody can explain it. Anyone know how this could have happened?

TG4Freedom
#539303

I'm compiling a list of people and stories just like this for a class action against Comcast. I'm in the middle of a situation that's been ongoing since 8/29. As of today STILL no dial tone.

Send your story to ComcastLawsuit@Gmail.com

Anonymous
#426133

Comcast just took my number without my permission at all! No one in my home made the order, Comcast can not provide me with the mandatory third party recording of our approval, because there wasn't one.

This is illegal. I am so mad. I have had no dial tone for two days and AT&T says it will be 3-5 days to get it back.

Where can I go to get information on how to sue Comcast, this is against FCC regulation. Or do you know of any contact information to someone at Comcast that will at least offer me some credit to my Cable bill?

Anonymous
#424194

Once you request for your phone number to be moved... it can take time as they must request the number from your previous provider. If you then cancel, it may be already in process with a third party phone # porting company, and be too late to stop. Your phone number ported to comcast. Now you must contact your phone company to have them request it be ported back from comcast. This can take a few days depending on your provider.

I recommend deciding what you would like before you place an order with a company.

No- I do not work with comcast.

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Review
#294198 Review #294198 is a subjective opinion of poster.

Comcast Unscrupulous cancellation practices 

I signed up for the residential Comcast triple play in December 2011. I also had business class Internet from Comcast. Comcast came in took my business class Internet out and put in the residential. They continued to bill me. I have called 5 times  to try to fix this and have been disconnected before I could get the cancelation complete every time.  Called in 12/11 they sent me an email to unverified email address. When they transfer you to the cancelation department the phone disconnects most of the time. Every time you call or get transferred they ask the same 4 questions to wear you down. They also separate all job functions so no one person can handle a simple call. Which also means you have to explain yourself over and over again. I feel they make it difficult to cancel on purpose to try and prolong the billing to you. I had the same problem years ago with the transferring of calls just to get hung disconnected.
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Review
#294159 Review #294159 is a subjective opinion of poster.
Loss
$120
I try to be understanding of stores and companies, especially since I work for a retail store. but Comcast is just selfish, like Apple. when I was younger and when my parents had Comcast, I never really heard of too many problems other than the fact that they were a...
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3 comments
Anonymous
#1038330

I've had the same type of lovely experiences. My dad actually found a real person whom's first language is English and he was from cooperate.

He gave me the number and I finally got a gs of the same guy and now I'm getting charged the fair amount m. Which is still way over-priced.

I feel your pain. They are so money hungry, it's pathetic.

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Review
#294123 Review #294123 is a subjective opinion of poster.

Comcast in Berthoud, Colorado - Me too...and now they're sending collections after me

Bait and switched the original service and promise. Told me it was cancelled after I complained. Had it set up on directpay(big mistake). Didn't pay attention, my own idiocy and was charged for the next two years and then I got the run around trying to cancel...which eventually took me "three entire days on the phone". Now they're saying I owe them...they can go *** themselves. Worst company in the US!!!!! Our gov't should do something about them to protect we the consumer! I emailed the collection company and told them they're wasting they're time trying to get me to pay Comcast more money when the reality is that Comcast owes me $85 x 24 months = $ $2,040
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2 comments
Anonymous
#421751

If you want to save money on your Comcast bill call 877-824-2288 and ask to speak to the RETENTION Department. They will give you promotions and discounts that no other department can give you.

The promos generally last for 6 months so you have to callback every 6 months. It is worth the trouble because you can get discounts of 25-50%

Nox
#421737

Hahahaha. Glad you at least admitted the fact that you're a ***. So you didn't pay attention to your credit card/debit card statements for 2 full years?

You're a typical ***. Yeah that was wrong of Comcast to do, and I'm sure it was a mistake by someone on their part, not a plot to get you out of as much money as they possibly can! Believe it or not mistakes and errors CAN happen.

YOU are responsible for being a ***. YOU are responsible for not paying attention to YOUR money. YOU are responsible for paying the collection company, or YOUR credit will suffer.

You should probably worry about that before going to pissedconsumer.com and making a fool of yourself. What are you a freshman in high school with your first bank account?

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Review
#294012 Review #294012 is a subjective opinion of poster.

Comcast Blackmail to Contract for 3 more years

Comcast is attempting to charge me an exorbitant fee for leaving one location and making me sign a new 3 year contract to continue service at the new location. They want $1,400.00 Yes, one thousand four hundred dollars to cancel service if I don't sign a new 3 year contract at the new location. In effect they are making me continue to pay the $60 at a location I'm not even at in order to avoid the $1,400 charge or a new 3 year contract. The supervisor told me, "that's just how it is, we want your loyalty." Are they insane? What can we do to stop this monopoly from ruining lives. Really, these people should be put in jail, perhaps some electrocuted with their own cables.
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1 comment
Anonymous
#421727

If you want to save money on your Comcast bill call 877-824-2288 and ask to speak to the RETENTION Department. They will give you promotions and discounts that no other department can give you.

The promos generally last for 6 months so you have to callback every 6 months. It is worth the trouble because you can get discounts of 25-50%

Review
#293996 Review #293996 is a subjective opinion of poster.
My wife ordered Comcast's Xfinity bundle in Nov 2011. They sent a Contractor Tech, that was incompetent to do the installation. He was not prepared... did not bring enough cable boxes, did not have the DVR box and took forever to connect everything. Took a 2 hour...
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3 comments
Anonymous
#444504

Got rid of Comtrash. They have not done anything, so I'm taking them to small claims court.

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Review
#293960 Review #293960 is a subjective opinion of poster.

Comcast in Fremont, California - Pulled TV station....

I just moved from another state 5 weeks ago. I signed-up with comcast for my cable and internet. I got the starter package. Today they just eliminated a station and put it into a Preferred package. It is only TruTV which I watch for COPS and Las Vegas Strip which I enjoy. I had no notice that this was going to be done. It appears that when you sign up for a package, you pay a certain amount but they can change the programming whenever they want. In other words, they do what they want but I must pay even though I signed up for certain stations. They can break their end of the deal but I can't. Is this fair? I am not a happy camper.
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1 comment
Anonymous
#421752

If you want to save money on your Comcast bill call 877-824-2288 and ask to speak to the RETENTION Department. They will give you promotions and discounts that no other department can give you.

The promos generally last for 6 months so you have to callback every 6 months. It is worth the trouble because you can get discounts of 25-50%

Review
#293870 Review #293870 is a subjective opinion of poster.

Comcast is the worst company in the world!

I had comcast from January 9, 2012 until yesterday. It only worked for one DAY! I replaced the box and it still did not work. I had 11 appointments that were cancelled by Comcast. They never called or showed up to fix the problems. The worst experience I have ever had. DO NOT USE COMCAST. I would rather watch snow and hope a Poltergeist would get me!!! Sucks sucks sucks sucks sucks sucks sucks sucks sucks sucks. They need to go bankrupt. They are total *** have no concern. Worst Company in the world. Go with any company. Don't be fooled by them !!!!!
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3 comments
Anonymous
#497517

brian_roberts@comcast.com is email address of Comcast CEO

Anonymous
#496074

:p :p :p :p :p :p :p :p :p

COMCAST MADE ME *** ;) ;) ;) ;) ;) ;) ;) ;) ;) ;) ;)

Anonymous
#421730

If you want to save money on your Comcast bill call 877-824-2288 and ask to speak to the RETENTION Department. They will give you promotions and discounts that no other department can give you.

The promos generally last for 6 months so you have to callback every 6 months. It is worth the trouble because you can get discounts of 25-50%

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Review
#293589 Review #293589 is a subjective opinion of poster.

Comcast in Vancouver, Washington - Month ahead billing and extra fees

i've been a comcast coustmer since 1987, at one time had the whole package , but with their prices and added extra fees , i'm now down to just internet. Today 1-30-12 i recived a call from their coustmer service wanting thier past due 29 dollars to avoid shut off. this is the remainder of the amount owed for the month of january!!!! amazing, milti billoin company and tehy have to get as much out of their decaticted consumers. i'm currently looking for another internet provider and good riddance to comcast, and their crroked ways. At&t cell phones are next. The parent company of comcast. more people need to do this and make them see you actually put them there, US!!!!!
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1 comment
Anonymous
#421753

If you want to save money on your Comcast bill call 877-824-2288 and ask to speak to the RETENTION Department. They will give you promotions and discounts that no other department can give you.

The promos generally last for 6 months so you have to callback every 6 months. It is worth the trouble because you can get discounts of 25-50%

Review
#293118 Review #293118 is a subjective opinion of poster.
Loss
$1000