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Comcast triple play
Currently I am stuck in a 36 month contract. First year of service was good but the last 5 months service has dwindled to cable freezes longer than 5 minutes in excess of 10 times a day most days I have no phone service internet speeds are less then one quarter of what thay sold me when and if it works today is a good day though it has only stalled once for a few minutes whale Taiping this thay say its a line problem and thay will get to it when thay get to it but its been 5 months and I can't get out of the contract. So buyer beware thay will *** every way thay can and you have ferry little recourse triple play means no TV no internet no phone but a bill higher than thay quoted you!
Comcast in Meridian, Mississippi - Worst company
so I am in pain just having pins and plates on a 3 break broken leg. I have been recovering in front of TV with nothing to watch when I get a sales call to switch to better service and include phone. the girl tells me we split the installation fee also. So I said if I get 3 more DTA boxes can he program my remotes to them while he is here. She said sure just call customer service and have them shipped by the install date. All was well until I called to get the DTA boxes. I don't know what was wrong with the girl but she said there was no way the tech would touch those DTA Boxes. So I said I would have them picked up from cable office and hooked up but I wanted the remotes programed so I would not have two remotes if possible. She said that could not be done without charging. When I agreed to that she told me she could not put in an order for the boxes until after the install order completion. By this time I wanted to know who was lying, the one that sold me the service or her. prior to the call I answered yes to taking a survey about the call. Guess the survey is rigged along with the run around because I never got a call back for the survey what a way to treat a $2,500 a year customer!! I will take my business elsewhere. I know a lot of people that are happy with Dish and Direct and save a lot of money so I will call Comcast 'the worst company in the world also'.
Comment by Nikki on Comcast
your site says no "personal attacks" Well, it seems you don't mean it. Nikki posted a coment on your site and has called we consumers "suck spoiled brats" and more. DO YOU MEAN TO FOLLOW YOUR OWN RULES? PLEASE HONOR YOUR POLICY & DELETE HER MESSAGE! tHIS PAGE IS IMPOSSIBLE. WHY MUST I WRITE AT LEAST 100 WORDS? I THINK I SAID IT ALL ABOVE. AND SO I'LL JUST MAKE UP SOME WORDS. OPTIMUM ON LINE, IF YOU'RE SEEING THIS, PLEASE COME INTO FLORIDA AREA I LIVE IN. PLEASE, I HAD YOU FOR 10 YEAR IN VARIOUS LOCATIONS AND YOU WERE THE ABSOLUTE BEST INTERNET SERVICE.
Comcast in Doylestown, Pennsylvania - No show even before starting the service
Comcast deliver wrong information they said there is no waiting period but when you order have to wait for days and when the date schedule comes the tech does not show up so have to call again to schedule but still no show.This is the worst customer service provider, i can imagine how frustrted all the existing customers are , i have to cancell my order even before the internet is connected if they don' t show up they should atleast make a call but they have no clue.Com Cast away worst ever over promise but under deliver. Hope you show up forever because i am not interested anymore buying their product.
COMCAST PROMISES THE WORLD AND DELIVERS NOTHING. CONSTANT INTERNET AND PHONE OUTAGES. THEY CANNOT KEEP UP WITH CONSUMER DEMAND I URGE EVERYONE WHO EXPERIENCES A PROBLEM TO CONTACT THEIR LOCAL BOARD OF PUBLIC UTILITIES AND FILE A COMPLAINT. COMCAST HAS PLEASANT PEOPLE...
Comcast is the worst.
I've had Comcast (Comcrap) for 8 years....constantly have internet, home phone and tv problems. I feel sorry for their customer service reps...Obviously no one of the supervisors and above give a ***. All the "canned responses" makes me ill. If you really cared...you would fix the problems. Last straw with them, I'm going to Direct TV on Monday.....I had an appt with them for Friday or Saturday to come out, when they could...I had no phone or internet service...been a week now, no one showed up wither day, no phone call, no nothing.....
I have had the worst experience with Comcast and have obtained the CEO' email. If you are having problems with COMCAST I have had several of the top people calling me back wanting to know how I obtained it and why i escalated to that level, simple they still...
Comcast, the worst public company..
all i can say is comcast has to be the absolutely worst run public company in existance. i am leaving as fast as i possibly can. would go back to radio before staying with them. their signal is awful, breaks up, audio and video, their response to issues a joke, but the price continues to rise, pay more for less i believe is their motto. when asked to provide the cost of service beyond the time our contact expires am told they cannot do so until the date of expiration. think they feel that keeps us with them as we panic over the possible loss of service. no panic here, i am all done.
Comcast tefuses to fix putage
All Comcast services have been down for 4 days. Phone, internet and TV all do not work. No storm, no wiring problem at our house and no.one at Comcast will help. Multiple calls with only a vague response that might send a service tech in 3 more days. Cannot make emergency calls, security system cannot be monitored, no severe weather alerts, no email, no TV. No effort at all on their part to even diagnose the problem and did not escalate the case, just smugly said 'first cone, first serve' so they put new installs ahead of us and everyone else who is down.
Two and a half weeks ago, we contacted Comcast about getting internet and t.v. service at our rental home. We liked the ability to have OnDemand which was the main reason we wanted Comcast. We were told a surveyor had to come to the property to ensure service could...
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