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Comcast is the WORST!

I have done business with many cable companies in my life. They include Viacom, Cox, Time-Warner, Brighthouse, Adelphia and now, unfortunately, Comcast. Believe me, I don't hold any of these companies in high regard, but Comcast is the stinkiest *** out there! I almost feel sorry for their "representatives" who have to answer the phones. I know it's not their fault that the company they work for is a bunch of mercenary, lying, cheating, influence-peddling, crass bunch of ***. But they should have known that when they took the job! In my two years with Comcast, I have never gotten the same excuse twice. In the "Comcast world", facts are apparently transitory. According to them, what is true on Monday is not necessarily true on Thursday. How can any company do business that way? I'll tell you how. When I was young, the most loathed businessman was the used car salesman. (Granted, this was back in the 70's, but I'm sure miost of us has been there!) It was widely known that "used car salesmen" were liars. They still are. However, by and large, most of them and their offspring have moved on to selling cell phones and cable service. I know many people are upset with having to call India for technical support, but at least more Indians are honest! Any company that trains their employees to be cold-hearted liars represents a problem to me! But that's not the worst of it!!! In my attempts to identify another cable/internet provider, I found out that there are no others in Georgia. Let me clarify: there are other carriers in Georgia, but none of the "others" can supply me with the internet speed I need. After weeks of questions to various agencies (state and federal), I was informed that Comcast was the ONLY provider licensed to operate in Georgia by the FCC. I'm sorry, does that not fly in the face of "free enterprise"? Does that not invalidate the ability of a free mrket to select a better product? Of course it does. My 6 year old knows that. The problem is that Comcast is so Huge. They are the largest cable provider on the eastern seaboard. Their annual political contributions make most of our families' accumulated wealth look like *** in a bucket. I urge all of you to thwart Comcast's goals; which are to rip you off and lie while they're doing it. Tell your representatives that you're tired of it and you would prefer a TRUE fre market. Read some books.
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2 comments
Anonymous
#280398

I love when people make posts without a single example or fact to support their claims. Watch how easy it is...

I hate taco bell. How cana business hire people and tell them to lie to their customers.

Anonymous
#280397

I love when people make posts without a single example or fact to support their claims. Watch how easy it is...

I hate taco bell. How cana business hire people and tell them to lie to their customers.

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ID
#233853 Review #233853 is a subjective opinion of poster.
Location
Aransas Pass, Texas
Service
Comcast Technical Support

Comcast New Box Killed Internet & TV

We just got 5 boxes today as we were told it was now required, and non of them work, all 5 do not work, there is an error messege that shows up and now our internet is dead. Between my father and husband they were on the phone with comcast for a total of 4 HOURS. My father was asked by someone to give the serial # from our modem and computer and ever since then the internet has been dead. They were asked about various serial numbers from various departments, everything has been "registered' and on top of that they were told it would take a total of 20 minutes PER cable box to set up. WTF?!?!?!? Now the cable boxes won't shut off, we have no tv and no internet AND they were told that they could schedule a service request for TUESDAY OF NEXT WEEK. UM TODAY IS FRIDAY !!!!! We are paying for a service that we are not getting, how is next tuesday an acceptable appointment?!? Why would it not be a next day service appointment?!?!? Its obviously something that comcast did wrong on their end, how could we have 5 bad boxes, plus the internet should have nothing to do with the cable box. It would be one thing if our service was knocked out due to weather,etc and there were a lot of customers that needed their service fixed, but this is clearly a 'Comcast sucks at life' issue. And apparently if we unhook the box and just run a plain cable line to the tv it works, so again, I say, WTF COMCAST!!!!!
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ID
#233848 Review #233848 is a subjective opinion of poster.
Location
New England, North Dakota
Service
Comcast Internet Service

Don't choose comcast

Comcast is the worst cable company. I can not tell you the amount of hours i have spent with billing issues and technical problems. Most recently, i canceled HBO to lower my bill. No one informed me that this would "unbundle" my services, actually raising my bill by more than $50 a month! Now, i call and they tell me there is nothing they can do! i am told to call "customer loyalty" who alsosay there is nothing they can do. I am only loyal becuase i have no choice, there is no other options for cable in my area.
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ID
#233477 Review #233477 is a subjective opinion of poster.
Location
Carmel, New York
Service
Comcast Technical Support
Loss
$180

Comcast

I went to my on demand today and found that half the library is missing, all I wanted was to watch a favorite program on the discovery channel choices , well ...it wasn't there to be found anywhere, I know sometimes they update their selections, but it is absolutely rediculous that I called and got no answers and decided to ask the live chat, and after three times absolutely no one could have an answer, a simple answer for my tiny little question of "what have you done with your on demand choices?"Why doesn't comcast know what is going on with their on demand contents? Are those even real people who you are chatting to? The reason I am so upset is because I pay alot for our service and when I have a concern, I think I deserve a decent answer or to be connected to someone who knows,i dont understand why someone cant say if they are updating some of the folders but instead they tried to send a signal to my box, and my on demand library, blame my bill,and so on.Unbelievable
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ID
#233449 Review #233449 is a subjective opinion of poster.
Location
Miami, Florida

Comcast over charged my account

Comcast over charged my account and when i got in contact with them they told me there is nothing they can do for the next 7-10 business days. Now keep in mind my bill was $97.84 and they charged my card $343. No i have other bills to pay, no food or gas in my car and they telling me an *** out of luck. When asked to fax a report of incident to my bank so they could clear it in 6 hours instead they blatantly told me NO. And this is after i called at first and they told me call back because they computer not working, i asked to be transferred and they told me they can't do that either because the phones not working. I called back and they had me on hold for 10 min at a time. I am sooo disappointed in comcast it's *** ridiculous.
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2 comments
Anonymous
#281319

Never use a credit card when paying Comcast because all the employees have access to it. If you ever stop by their office, you will undertand why.

They are all uncoordinated and so slow hoping customers will give up and walk away. Join Netflix and put up an outside antenna for digital channels.

Joell
#276839

When I signed up with them I was quoted 159.00 for all my package , including everything I wanted, from that day on...I never saw a bill for less than 195.00, I pay ten dollars a month for the hole in my wall where the phone jack connects to the modem.REALLY???? After getting no help from them today for a simple question..I'm so disappointed in them ...booo

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ID
#233346 Review #233346 is a subjective opinion of poster.
Location
Tamarac, Florida
Product
Comcast Account

Comcast, don't waste your time and money.

Comcast will do anything to get your service and when it sucks they are shocked that you prefer Verizon Fios (which is awesome). When I switched they called me nonstop for 2 weeks asking why I don't want their *** service that hardly ever works. Once you do finally get rid of it they will still charge you for several months after you no longer have their products. The crazy thing is the customer service representative told me that I should be getting a check in the mail from them for overpaying, all I got was another bill. If you can get service from ANYONE else I strongly advise it.
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1 comment
Anonymous
#280922

Let me tell you, Comcast is the very best company that I have used and I havae had them all. For starters, "Fios" is a scam, as fiber optics or "Fios" have been around since the 90's and all cable companies use "Fios".

Verizon makes you think they are superior by having fiber optics, but in reality they are only using something everyone else has been using for years. People like you fall for this stuff, so don't be overly-hasty in condemning Comcast just because you can't or won't pay your bill on time.

ID
#233121 Review #233121 is a subjective opinion of poster.
Location
Fort Belvoir, Virginia

Comcast did nothing to help fix my computer, and they're taking my money!

Annually, comcast has never been able to fully satisfy me in my needs of webbing the internet, facebook, online gaming. Every year, we call, every year, we get screwed. I really don't think Comcast can help fix our situation, because they're all *** While we call, we get charged, when we get charged, they give us nothing in return. Wasting my money on comcast isn't satisfying me anymore, so I think I'm going to take a picture with my middle finger on it, and send it to every comcast employee. I really hope I can live a little longer to do so. Comcast's service sucks, and they'll only waste people's money.
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2 comments
Anonymous
#284978

If it is that bad then why do you keep it? The problem is you and your crapy equipment

Anonymous
#276058

Comcast never helped me fix computer problems because they always would say that it is something on my end. It is always nice to prove them wrong and have them say " oh i just worded it wrong" That is one of the best feelings in the world and thats why i dont use comcast anymore

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ID
#232908 Review #232908 is a subjective opinion of poster.
Location
Fresno, California
Service
Comcast Internet Service
Loss
$60

Comcast - Digital compression I presume

I have a HD Digital and Analog TV tuner in my desktop. I used this setup for local Clear Qam (non-encrypted) HD channels.All major over the air HD (Terrestrial Antenna) is all that is being broadcast now.Living in Fredericksburg Va. meant that I received 4.1,4.2,4.3,5.1,7.1,7.2,7.3,89.1,9.2,26.1,26.2,26.3,26.4,50.1,50.2,and 50.3 all in 1080p plus I could use windows media center as a dvr and the analog stations (they s_cked).Now I have a little piece of s_it that broadcast in 480i and can't record HD.My internet service has been down over 100 times in 18 months.My cable service is a little better.I assume(LOL first three letters I am)they encrypted and compressed their basic service. They did it so us po folk can give them more bandwidth for them upper class people(mo money).As far as theft goes if you had a strong enough signal which I personally doubt, you could let your neighbor(Town home or apartment)use basic unencrypted because they can not see that signal on there system. john_wheeler@comcast.net
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ID
#232370 Review #232370 is a subjective opinion of poster.
Location
Mount Laurel, New Jersey
Service
Comcast Tv Service

Comcast, Time Warner, Cablevision – agreed to divide up the country among themselves.  They do no

Cable Companies like timewarner and comcast Only the airlines make us similarly unhappy. Why is that? Part of the problem may be the absence of competition.  The major cable players - Comcast, Time Warner, Cablevision – agreed to divide up the country among themselves.  They do not compete in any of the top 25 metropolitan areas except New York (and there's a little competition in DC). The cable companies raise rates at will and mistreat their customers because the customers have no where else to go. I'm doing this while I am on hold, been on hold off and on since 6pm it is now 10pm talked to 6 people and been disconnected once this all started at 3pm yesterday when comcast changed their line up They say my problem will not be fixed for 5 to 7 days and now they want me to pay for an other box. they won't let me use a box while they fix the problem I have to pay for the box for one month. P.S. I just got discounted again!
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1 comment
Me
#331754

Monoply would mean you have absolutely no other choice when in fact you do. You can go back to AOL and call DTV.

Then you would have 56k and no TV at all when it rains or snows. If you want to complain about price hikes start calling the networks.

Or not call for a service call when your dog chews through your cable line,or when your kid kicks there feet under the desk and unplugs the modem,and stop digging in your yard knowing you have burried lines,or you watch a DVD and 4get to change the input back to cable,or ur remote stops working and u havent checked the batteries,or ur pc still runs win98 and u cant get online,or ur TV wont power up but u just assume its the cable.

Now seriously I see alot of these on here not that any the above you have done in your life but you wonder why the cable bill keeps moving up those are just a few of the reasons.

ID
#232259 Review #232259 is a subjective opinion of poster.
Location
Kansas City, Kansas

Comcast - Changed my two contract on bundled services

Beware of COMCAST special offers and promo...Clarify well the services they are going to offer.They suggest a two year contract on a bundled package and then they turn around after three months and start billing you extra for supposedly 'expired promotional services after three months '.When you complain TO THE ACCOUNTS DEPT OR REPRESENTATIVE about the extra charges they remove certain part of the package and tell you that you were never on a contract.I foolishly took up a package in December 2010 and in March I was being charged $29 extra supposedly for HBO.Youd think a big company like that wouldnt produce scams...think well
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ID
#232022 Review #232022 is a subjective opinion of poster.
Location
Winchester, Virginia

Harassed By Comcast

Hello. I am tired of working with Comcast. (No I am not a costumer, and at this point never will be). Here is the issue. In a 6 week span, I ha been harassed by Comcast with 14 mailings asking me to join them. Now, dont get me wrong. I have been trying for the past 9 months to be removed from thier mail lists. It is just getting even worse. What will it take to tell them to STOP. I do not want their service (it sucks) and I do not want their mailings in my mail box. (Any of the 8 different ways they are spelling my name).
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3 comments
Anonymous
#280923

Call & ask to be removed dummy, instead of bad-mouthing something so freely!

Anonymous
#609625
@PissedConsumer280923

jenny u must work for comcast. freedom of speech!! Comcast r crooks and everybody knows it and they r the dummies!!

Anonymous
#609660
@PissedConsumer280923

Jenny, notice that the guy had been trying for 9 months to be removed...Just saying he might have tried working with them to start with. But agree, you must work for them....to then badmouth the person who complains. Please read everything the guy wrote before going off on him.

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ID
#232009 Review #232009 is a subjective opinion of poster.
Location
San Lorenzo, California

Comcast service

I currently subscribe to Comcast cable, phone, and Internet service. Comcast without a doubt has been the worst provider that I have ever used. I have been a Comcast customer for just under 2 years and have just called to log my sixth service call. This latest call is the result of the fact that Comcast shipped me a new cable box that was defective straight out of the box. Over the previous two years I have had numerous problems with my phone, Internet and cable. In fact less than two weeks ago I had to call customer service because my phone service died. As a comparison in a previous city I subscribed to Cox Communication and had possibly two service issues in 10 years. As a customer who pays well over $200 per month I feel that I should be receiving significantly better service.
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ID
#231879 Review #231879 is a subjective opinion of poster.
Location
Colorado Springs, Colorado
Service
Comcast Internet Service

Comcast has no respect for its customers

In addition to all the post about Comcast's lousy customer service, they manage to simultaneously disrespect their customers and shirk their local broadcast duties. They have this thing called "Newsmakers" that is five minutes of interviews on some local topic. Nice idea, right? Sure, if they gave it its own time slot or its own channel. But being Comcast and not giving a *** about their customers, what they do instead is to shoehorn it into the last five minutes of each half hour of some unlucky one-hour show. I've seen in on Joy Behar, Showbiz Tonight, and Dr. Drew, and who knows where else they do it. What it means is that if you watch or Tivo the show, you get to 25 after or 5 to the hour, and -- poof! -- no show! Instead, you see five minutes of some totally random Newsmakers interview stuck into where you were expecting to see more of your show. The five minutes are not delayed, they are GONE. And it's not just on one showing, but on every broadcast of that episode. This is so amazingly disrespectful of all concerned -- of the producers and broadcasters of the show, of the viewers, and even of the Newsmakers people (it's hard not to resent them even though it's not their fault that their broadcast interrupts other programming that it's hard to believe that any vendor would do it. Seems like Comcast is just so big that it does whatever it wants, with no regard to the customer's experience. I wish I had an alternative because I would love to see Comcast go bust.
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2 comments
Anonymous
#724604

BAD customer service. you can upgrade service online, but you ca nnot downgrade online.

i tried to sign up for performance internet online for $19.99/month. i went through all the steps and eventually hit the "submit" button. instead of approving the downgraded service, i was sent to online chat with their rep. they told me that they don't have authority to downgrade service.

they can only upgrade. once i closed the chat window, my order disappeared.

i'm planning to get rid of my phone service and cable TV with them. i'm just tired with dealing with these guys.

Xadrian
#284373

Totally Agree! wondered what those *** newsmaker things were about so lame and un interesting what is the point? thank you for writing about it so well.

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ID
#231833 Review #231833 is a subjective opinion of poster.
Location
Brentwood, California

Comcast raising pirces again

I reside in South Berwick, Maine. Again, Comcast increased prices. This company has a monopoly. They claim to offer numerous channels; however, many of the channels are duplicates. Comcast's "free" movies are loaded with commercials. In some cases, have the program time consists of commercials. I will attend our next town meeting and question the price increases among other issues. For the life of me, I don' know why the FTC approved Comcast's purchase of NBC. I guess that the government and large coroporations are in bed with each other. I am curious as to what U. S. Congress meberss and Senatorsthat comcast made contributions to their political campaigns. The plutocracy just gets stronger, and the average person just keeps paying. When will it end? Thank you. A concerned citizen
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ID
#231633 Review #231633 is a subjective opinion of poster.
Location
Durham, New Hampshire

Comcast

So angry about my comcast installed. When I asked him about boot covers he said he did not have any and just kept comming in tracking his dirty work boots all over my new off white carpet. Should have thrown the *** out of the house but I needed to get the internet. Never will I ever have comcast ever again. I had to pay 80 bucks for the install and 3000 for carpet, love the carpet hate comcast. So rude to just disreguard my request not to walk with his dirty boots on my new carpet. My wishes were just not important to this company
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1 comment
Anonymous
#284146

shut the *** up

ID
#231527 Review #231527 is a subjective opinion of poster.
Location
Knoxville, Tennessee