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XFINITY TRIPLE PLAY is not $99 per month for 12 months. $7 monthly fee for Internet Phone Box, $16.95 per month for Cable TV/DVR Box, $10 Digital Voice Self, $10 Internet Install Kit, $10 Video Self Install Kit, Other fees $5.24. Do not fall for this scam your bill...
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2 comments
Anonymous
#574645

Ya, those \"self install kits\" *** me off as well. I was a cable internet installer for years, already had all my equipment and wires, but was still forced to pay for the ***...

Review
#358874 Review #358874 is a subjective opinion of poster.
Where do I start? Comcast has absolutely messed up everything they could with my service and I'm still dealing with them 6 months after my cancellation. I moved last December and scheduled Comcast to transfer my service the day after I moved in. I gave my new...
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#358742 Review #358742 is a subjective opinion of poster.

Comcast is the worst. Will not port out my working number

Comcast is mad! I switched to them for two months. And now I wont to leave they R holding my number so I cant switch. I have contacted the FCC. That will take time. They are the worst bunch of people I have ever tried to deal with. Put you and keep you on hold and transfer you to others they make a game of it. They are hurting for business I guess. I will tell everyone who will listen stay away from comcast. They are the worst cable provider in the world. Their little boxes glich and dont work half the time.
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Review
#358500 Review #358500 is a subjective opinion of poster.
Loss
$200

Comcast Cable failed to show up twice

I scheduled an appointment for additional installation services three weeks in advance. i took a day off from work. When they did not show up I called and was told that there was not service call scheduled for me. After much discussion the representative place me on hold and came back to tell me that someone would be calling me within the hour and that someone would be out tonight. When an hour passed I called again because no one had called or come. Guess what, they are CLOSED! This is Comcast customer service at its best. If you have a choice DO NOT USE THEM!
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Review
#358468 Review #358468 is a subjective opinion of poster.
Loss
$280

Comcast in Houston, Texas - 2 hours or less?

Does anyone else giggle when they see Comcast advertise 2 hour or less service windows???? Like that's something to brag about. It's pathetic they can only get it within 2 hours given today's technology. Even more disturbing and insulting is the guarantee. Comcast will screw up your morning or afternoon because of their *** service and should they happen to miss(which they do often) you are entitled to a free month of some channel you don't watch or maybe a 25$ credit on your constantly increasing bill. Who the *** does that appease? Now I have to screw up 2 days and Comcast has assigned some ridiculously low value to my time adding insult to injury.
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Review
#358433 Review #358433 is a subjective opinion of poster.
Loss
$2400

Worst Customer Service Comcast High Speed Internet

Comcast placed a wireless modem in my house for me. We are constantly loosing wireless signal. I called to find out what to do and was told that I had to pay to talk with a technical expert. I pay $150.00 per month for service and they want me to pay to talk to a technician. I asked to speak with a supervisor. The supervisor called me back and was extremely rude. and made veiled threats about disconnecting my service. I hung up on the supervisor. This was the worst customer service I have ever experienced. The issue is still unresolved.
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2 comments
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#358424 Review #358424 is a subjective opinion of poster.

Comcast in Union City, California - $50 charge to change channel

I upgraded service with Comcast. As part of that I went to the Comcast store and waited through very slow service and exchanged my modem. Came home and hooked it up and was receiving a signal error message that included a number. I called Comcast and told the about the error and the number. They said they couldn't help me and needed to send a technician out. Tech comes in for 5 minutes and tells me I had it on the wrong channel, that's why I was getting the signal error. Done. I asked him if the phone service rep should have know that, and he told me yes, but they weren't very knowledgeable. $50 bucks! Customer for over 10 years.
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Review
#358390 Review #358390 is a subjective opinion of poster.

COMCAST My bill sky high--added extra services w/o my knowing

I called to pay my bill and found (after much calling around as couldn't understand the first person who said she was based in Pensacola FLA) that sports pkg, etc on my bill taking it to nearly $200 per month. I would NEVER add a sports pkg--and watch mostly non-cable channels. What gives---why must so much time be spent on this company? The Internet is poor--etc. Now 'investigating' to see who/when (at the company) added the extras and IN THE MEANTIME if I don't pay the fraudulent bill, service could be cut off.
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Review
#358318 Review #358318 is a subjective opinion of poster.

COMCAST SUCKS !!!

Dear Mr. Roberts, CEO Comcast, I have been trying to get my sound problem fixed wit Comcast here in The Sacramento, CA are, specifically, Folsom, CA. This problem has persisted now for over 5 months and have complained, wrote numerous emails, phone calls to customer service, all the way to the executive customer service level to no avail. In addition, my email is not working now for over a week. I am sick and tired of this defective service, and I am not paying my bill, which is incorrect also, until I am getting what i paid for. Sincerely, Robert Magalski Tel # 916-960-9212
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Review
#358310 Review #358310 is a subjective opinion of poster.
Loss
$300

Comcast in Portland, Oregon - *** to pay for maintenance contract

I lost my wireless connection to someone elses wireless name. I called to get my modem reset and reconnect to my wireless name. They (the foreigners who don't speak much english) insisted I needed to pay for a service contract for my lynksis router (which has never been the source of the problem). Resetting on Comcast end by tech support has always taken care of the problem. In the midst of his sales pitch, my connection reset to my wireless name. Also, they advertise on National TV,if you are a Comcast customer (which is the name of the company that charges me for service) you can make a switch from Comcast TV to Xfinity TV for $29.99. When I called to inquire, they said that I already am an Xfinity customer and would not be eligible because Xfinity and Comcast are the same company. I'm pissed! And there rates are exhorbitant. If I could find another source in my location, Portland, Oregon, I would make a switch. They have a monoply here!
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Review
#358171 Review #358171 is a subjective opinion of poster.