Comcast Reviews and Complaints
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Comcast On Demand show plays scenes in wrong order
Has anyone noticed that Comcast On Demand plays the scenes from "The Bible" miniseries episode 1 in the wrong order?? I already watched it air live on the History channel, so I know how the episode goes, but I just now went to On Demand to re-watch the episode with my mom. We arrive at a commercial break, just after Abraham has been asked to sacrifice Isaac, then, when we return from the commercial break, suddenly Moses is invoking plagues on Egypt?! The next commercial break arrives, then once the show returns we are back to Abraham proceeding to sacrifice Isaac. Scenes follow in normal sequence from there until we reach the point just before Moses is actually supposed to begin the plagues. Next commercial break, show comes back, and we've skipped ahead to the scene after Moses has invoked plagues on Egypt, since that whole series of scenes was already awkwardly misplaced and shown earlier on. They flipped-flopped two portions of the episode!! Has anyone else noticed this? Is there a way to get it fixed? Not sure if this is the case for episode 2 as well. Who at Comcast do I need to notify? And how?
Comcast in Stone Mountain, Georgia - Unburied Cable Line
It has been since Decemeber 2012 since someone from comcast have come bury cable line it is now March 2013. The cable box is unfortunately in my yard and one or two things will happen comcast can come bury the line or my lawn mower will cut the line in half, and when this happen I'm not responsible. I have read horrible forums for Comcast and I'm most thankful that I do not have this service with this company. I am available to speak with someone from comcast so please feel free to contact me with any questions for this matter.
Comcast in Elizabethtown, Kentucky - WORST SERVICE EVER
I have been on hold for over 1 hour and then transferred 6 different times and they have people that cant speak a bit of English and if I was upgrading they will help me but but because I am making changes they cant help me! I am displeased with the Comcast customer service representatives....been on hold and still no help!! I am so upset and will never recommend no one to this company and the hours show 24/7 but you can never get through to anyone because no one wants to help and do their job. Very Disappointed!
Comcast in Lawrenceville, Georgia - ***
Im a new customer with comcast and as of now i wish that i should went with att.Someone say they came on monday and no one never showed up,so i get a phoneca call saying someone will be there on march seven,and now they saying someone will there on Monday.Comcast is full of *** and ibwill never refer them to NO ONE.XOMCAST THIS IS A *** UP WAY TO START A NEW RELATIONS.My sister law ti me to call somebody else but u didnt listen,now i reget call comcast because i just move in and i cant watch the DUKE NORTH CARLIONA GAME ON SATURDAY.IF AND ONLY IF THEY CAN GIVE ME MY SERVICE I ASK FOR;I KNOW IM GIVING THEM THE FINGER REAL QUICK.
Comcast phone customer service is the HORRIBLE, HORRIBLE, HORRIBLE
Comcast reps are the worst ever. They must get people that can speak & understand English. You think there getting your problem but 12 phone jockeys later I'm back at the start. 2 days trying to communicate is ridicules. After that it resulted in one of them enrolling me in a service program I had no intention to add. Different bill amount every month, i don't get it. Very frustrating. Sad, sad company. My 3 neighbors have switched to DISH, I think I'll be right behind them. Can't be any worse than getting bounced around in the Comcast phone jungle where no one can get you the answer so they pass you on to the next uninformed csr.
Comcast in Atlanta, Georgia - Service Failure
Unfortunately, we moved to a home that only has comcast on the entire street.After over a month for them to finally spend a day out here to get our service going; we did not receive the extra movie channels promised for the poor service, but the supposedly wireless that is so outstanding, absolutely stinks! We had a box go out, which was to be delivered; after a day later it was, but the cords delivered with the box, don't go with the box, or our TV. SO again, we still can't watch the tv.... Not happy at all!!!
Comcast in Eagan, Minnesota - No phone service after a week
Have been waiting for over a week for our phone service to get connected! Cancelled our Centurylink phone service. Comcast said they would disconnect Centurylink and connect the Comcast service and this would be a transparent transition. Yeah, right! We haven't had phone service for a week now. Every time we call, they say it'll be connected within 24 hours. Still waiting and waiting. Thank heavens we have cell phones. What lousy service. In addition, my husband made an appt for Monday morning, they never showed. When he called, they said there was no appt on the books. My husband wrote it down at the time the appt was made - he did not make a mistake. At the time they were supposed to be here, they were also going to train us on using the DVR as well as hooking up the phone. So instead of hooking our DVR's and giving us training, they shipped the DVR to us and told us to train ourselves! WOW. Maybe we should have stayed with Centurylink!!
Comcast in Atlanta, Georgia - *** Service
I got a cable, internet, phone bundle through comcast. Too bad none of the *** works. I pay monthly for internet but my internet is constantly down. I have to reset the box everytime I want to go online and sometimes that doesn't even work. My telephne doesnt work either. It shows the person that I am calling them but when they pick up neither of us can hear anything. The cable works most of the time but the on demand almost never works. I have tried to have people come to the house to fix these things but either noone shows up or they dont fix anything. One time they sent someone who got in a cursing fight with the guard at the gate (because I live in a gated community) and then they just left. Supposedly they give you $20 off your bill everytime an appointment is messed up but their billing department is the only department that can do this and they have limited hours and noone ever picks up. I got a letter saying I will get free Showtime for three months due to all my complaining -- would have been nice if the showtime actually worked... Wish I could go somewhere else but my community has a contract with Comcast that they are the only provider we can use. Thank god I am moving soon. I may just cancel services anyway and go without-- Its not like anything works anyway.
Comcast in Sacramento, California - Most imcompentent customer service I have ever see
Ordered Comcast Boost + 30mbs download speeds. Had to call them a week later to get them to actually flip the switch ot the new speed "oops I gues we overlooked it Sir". Called back a day later because was not getting close to 30 mbs. Fine. More like 19Mbs. Sat on phone for half hour why the rebooted etc. Told me to wait 24 hour. Fine. Still did not work. They sent me through same routine again. wait another 24 hours. Fine I am a patient guy. O.k. still did not work. 3rd time attemped to walk me through same B.S. After half hour of complaining they finally give me extended support #. I call extended support and they tell me that they will be charging me for this call. *** Comcast. CANCELLED! Hello, AT&T can you help with internet service?
Comcast Internet Service
Comcast is horrible!!!
I just have to say that comcast is the shitiest company on the face of the planet (yes worse than haliburton). To even attempt to speak to one of their jungle monkey representatives you need to jump through a million hoops. When was the last time you took a *** and why? Everytime you speak with a new csr, they all have different answers to the same question. There internet only works half of the time. The bills they send you never make sense and they always overcharge people. The things that they do and get away with are borderline illegal. I live in the city and there is no one else to choose from for internet service. talk about a monopoly and just plain not giving a ***!
Comcast Internet Service
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