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New Charges | Comcast review from Bradenton, Florida

I just tried to watch the Braxton Family on demand. But after three years, they are no charging to watch this. Not to mention that in the last four months I have major issues that lasted at least one week, only for it to be determined it was equipment failure and they were not supposed to charge me the $40 fee for coming out and fixing their problem. But guess what. I got charged for both service calls and when they forward you to the resolution/accounting department to actually verify and then deduct the charges, no one ever answers. After being on hold for one hour and fifty-two minutes it disconnected me.
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#410070 Review #410070 is a subjective opinion of poster.

More money for hidden fees! | Comcast review from Kissimmee, Florida

just two days ago got the comcast network point installed at my home, as soon as the technician left the network stopped! i haven't cancelled my brighthouse luckily yet so have access to internet, but it is a pain to deal with the customer care. if you get lucky to be connected with someone who actually speaks english, you realize they just know as much as you do about setting up network! (dumb) on top of that they ask you extra money for actual support (the stuff that actually matters) like 6 bucks a month. am frustrated that i got suckered into this scam and now trying to find out how to get the promised rebate on my router and modem.
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Review
#409941 Review #409941 is a subjective opinion of poster.
Loss
$213
Tags
  • extra money

Petition to have other cable profider than comcast

this is one of the worst company in the Nation's Capitol Comcast is the highest bill in my apt. next to my food and car insurance. I've tried so many times to change my billing amount but, all I get is empty promises. I have no other choice because there they only provider in my complex Jetu Apt. if IT WASNT for my husband and child I work tell Comcast to kiss my *** hole. It's the worst company I've come across in years there crooks liars and customer service this the worst good look to there subscribers. Stand up and show Comcast>
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Review
#409929 Review #409929 is a subjective opinion of poster.
Loss
$2000
Tags
  • worst company

Outright lied to | Comcast review from Merrillville, Indiana

my girlfriend and i have had comcast for a couple of years. we had cable and internet and decided to upgrade our service to include phone and premium channels because we were told it would actually be cheaper. also we ordered guerrero fight for pay per view on hd. one hour before the fight i tuned in to watch the preliminary fights on the undercard however the channel would not show. an hour later and now into the fight the channel would still not show. we called several times but nothing worked. now livid and with a house full of guest i told my girlfriend to cancel the fight because i was not going to pay for half a fight and something we could not see in the 1st place. the operator who's name is richard and i.d is 1nm told us that we would be able to watch the fight in standard definition and that no charge would appear on our bill. when i received our latest bill the total charges where 399.21 which is 235.76 more than our original bill before we made the upgrade. not only were we told that our bill would be cheaper but it also included, you guessed it,the charge for the fight. when we contacted comcast we were told there was nothing they could do and we would have to pay the bill as stated. not only is this dishonest business practice but i had no choice but to cut off the service in order to pay this inflated bill. i will not be returning to comcast and urge all others to get all deals in writing before you make any deals as they will say one thing and execute another. unfair comcast unfair.
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Review
#409729 Review #409729 is a subjective opinion of poster.
Service
Comcast Bundle
Loss
$236

Comcast - INCOMPETENCE

Comcast has the most incompetent employees that I have ever dealt with. They can never get the bill correct. I have talked with over 9 people today including a Supervisor and they still cannot get it straight. We live in an apartment off campus that provides internet and cable in the monthly rent. But comcast insists on charging me for the internet. Now the apartment manager has to call them and provide a free rate code so that they do not keep turning the cable off. It is a shame that they cannot train their employees on their system. I am so glad that at my home I have UVERSE and will NEVER EVER get Comcast, and would not recommend anyone does!!!
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Review
#409408 Review #409408 is a subjective opinion of poster.
Service
Comcast Internet Service
Loss
$90

Comcast employees stalking clients

This company needs to launch an internal and external investigation on some of their employees. There are Comcast employees in the Michigan area that are stalking clients online and also physically while on break sitting in their work vans. How do I know this? Because I am the one being stalked. I've known that person working for Comcast in the past. This person is mentally ill to the one hundredth degree. Stalking is a criminal offense and should not be taken lightly. This entire company should be sued. I hate Comcast. There is no way on this earth I will be using services from this company ever again.
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Review
#409288 Review #409288 is a subjective opinion of poster.
Tags
  • employees stalking clients

Wrongly Accused of Copyright. | Comcast review

So I've recently switched to Comcast (about 3 months ago) and just a day ago I've received a copyright alert telling me that my Internet connection was used to download copyrighted material. I haven't downloaded anything for the last 3 months. No songs, no movies, nothing. Yet, I've received an alert. In other words, some hackers used my Internet connection and now I'll be going to jail for what they downloaded. Honestly, Comcast - you're doing a great job! Or maybe I should congratulate current government!!! After all they came up with a *** idea of SOPA, PIPA and other similar ***
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3 comments
Anonymous
#694493

I also got a call notifying me of a copyright infringement - only problem is that I got the call on my cell. I never gave Comcast my cell number - they have always previously called the landline that we gave them. Seems to be something strange going on.

Anonymous
#654546

CALM DOWN THERE, BIG GUY! Comcast isn't going to rat you out or send you to jail, they're simply passing on the complain they received that showed your IP connected to the download/sharing of the material. You are responsible to ensure that you connection is secured and if it isn't, that's something YOU should correct.

Anonymous
#651821

If you are using a wireless router in your home, you may want to make sure it is locked. Someone may be accessing the internet using your wireless router. If this is the case, it will look as if it is you doing the illegal downloading.

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Review
#409249 Review #409249 is a subjective opinion of poster.
Tags
  • Great job

Rude good for nothing liers at comcast.

went to get a box they lied saying the only box they offered was 10 dollars a month, called to get it right, a service man came out to get the 10 dollar a month box to work said that it was set up for a paying customer it was set up so if it was stolen it would not work, he also said they lie often to get you to pay for the box. he set up for them to come out the next day to bring the right box and they never came out, called to see what was the problem and the phone worker began to raise his voice and said he was going to make me pay for someone to come out and he could not send a box by mail because the guy they sent wrote the paper work up wrong.
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Review
#409174 Review #409174 is a subjective opinion of poster.
Loss
$120
Tags
  • comcast complaint

DISGUSTED AND FED UP WITH COMCAST!!!!!

We have had comcast for approximately 4 years and we started off using cable/internet/phone and while we hsd the bundle we were quoted 167.00 a month, however after the first 8 months these random 37.00$ charges started popping up on our bill. After hours if explaining to some *** on the phone they tell me they dont see the charge at all, how ironic right? So we of course yell until they agree to take it off. Then low and behold the next few months our bill started creeping up and up until we decided to cut off our cable and just use internet and phone thinking it would lower our bill YEAH RIGHT!!!!! At this point we still have comcast for internet and phone and as we speak our bill is currently 318.00 and our phone and internet is turned off!!!! No warning just cut off!! So PLEASE SOMEONE EXPLAIN TO ME HOW ON GODS GREEN EARTH FOR PHONE AND INTERNET ONLY WE ARE BEING CHARGED THIS MUCH MONEY???? I AM SO FED UP WITH THEM I WISH SOMEONE WOULD SUE THE PANTS OFF OF THEM OR REALLY STICK IT TO THEM SO THEY CAN SEE HOW THEY HAVE SCREWED SO MANY PEOPLE AND THEY ARE JUST GETTING AWAY WITH IT!!! THE ONLY REASON WE EVEN HAVE THEM IS BECAUSE WE LIVE IN AN AREA THAT DOESNT HAVE ANY OTHER OPTIONS FOR CABLE AND SO WE ARE JUST MADE TO GET SCREWED BY THEM CONSTANTLY!! IM GOING TO CALL THE BBB ON THEM AND MY LOCAL COMMISSIONERS BECAUSE I HAVE HAD IT!!! IM NOT JUST GOING TO BE A *** DOOR MAT FOR THEM AND THRY WILL HAVE TO TAKE ME TO COURT IF THEY THINK THEY WILL EVER SEE THAT 318$ BECAUSE THEN THEY WILL HAVE TO EXPLAIN WHY THE *** MY BILL IS THAT MUCH TO A JUDGE¡!!!!! IM SO FREAKIN DONE WITH THEM!!! I AM TELLING ANYONE WHO WILL READ THIS SAVE YOUR BREATH, TIME, EFFORT, AND MONEY AND JUST GET A CELL PHONE SO YOU HAVE CONSTANT INTERNET AND GO TO THE LIBRARY IF YOU NEED TO PRINT SOMETHING BECAUSE THEY ARE THE BIGGEST FREAKING JOKE!!!!! INTERNET
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Review
#409167 Review #409167 is a subjective opinion of poster.
Service
Comcast Bundle
Loss
$318

Horrible Service with Outages and Poor Communication | Comcast review from Baltimore, Maryland

What a horrible service provider, never in my life will I subject myself to them again. My apartment complex uses Comcast and after 2 years of nothing but trouble with them I can safely say that they are my most hated company. Weeks and weeks of interrupted service, both cable and internet last year. Have to deal with multiple people to get a problem fixed. Nice customer service reps on the phone, but mean technicians who do site visits. HORRIBLE communication, if I gave my correct phone number and it was recited back to confirm, then WHY would a technician call a different number and claim no answer?? I cannot wait to be rid of this company forever. Waste of money.
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Review
#408636 Review #408636 is a subjective opinion of poster.
Service
Comcast Internet Service