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My neighbor had these guys over to work on his cable service because of a problem. ( That's why I DUMPT them. ) They spent 3 HOURS playing around . One inconsiderate Idiot BLOCKED my driveway the entire time and tried confronting me when I went to get a license number....
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Review
#1182251 Review #1182251 is a subjective opinion of poster.
Reason of review
Poor customer service
I do not have Comcast but the box is in my yard. We have had to contact them 5 or 6 times and nobody can get out here to pull the line and close up the box. I wouldn't take Comcast if it was free. All we get is the run around. Nobody comes out. They promise they will...
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1 comment
h.kitchener
#1426783

If you have notified them and they failed to remove it, just remove it yourself.

Review
#1180947 Review #1180947 is a subjective opinion of poster.
Reason of review
Poor customer service
2.0
Details
SoI have been a loyal customer for Comcast, for the past year, absolutely loved the service, until I get my new bill for the month of January, so now my bill form $64.oo to $90. 00 so when I called to check to make sure they sent me the correct bill, they inform me...
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1 comment
Anonymous
#1452246

If you communicate with Comcast the same way you did here, then it's no wonder you can't get a handle on your contract and pricing. Holy misuse of commas, Batman!

Review
#1180072 Review #1180072 is a subjective opinion of poster.
Reason of review
Poor customer service
For the last 5 months I have had slow internet, spoke with Comcast a number of times and hours. They had me run thru their system check which did nothing. their in house techs have no idea what they are doing and tell you all sorts of reasons what is wrong but they...
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Review
#1179360 Review #1179360 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$95
Preferred solution
improve you customer service
1.2
Details
FROM DAY I WAS TOLD ONE PRICE AND THAT WAS NOT TRUE.THESE PEOPLE WAS TRAIN TO LIE.REFUSE TO LET YOU SPEAK TO THEIR HIGHER UP REFUSE TO GIVE FULL NAMES,JOHN IS A HOLD LOT OF PEOPLE.WAITING ALL DAY FOR SERVICE JUST TO FIND OUT IT IS NOT TODAY IT TOMORROW LIKE MY TIME IS...
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Review
#1175062 Review #1175062 is a subjective opinion of poster.
Pros
  • When it works
Cons
  • Treatment
  • Outrageously high prices
  • Disregard for customer issues
Reason of review
Poor customer service
Preferred solution
Price reduction
Get this folks. Nobody makes or sells standard definition TV's anymore and yet Comcast does not include HD service in all their packages. Hello! HD is the standard now. Why are you so cheap and so sleazy as to charge for the standard broadcast? I'll tell you why; for...
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1 comment
Anonymous
#1428899

Direct TV also charges for HD and they are worse as they require the HD box even with a SD TV

Review
#1172619 Review #1172619 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$200
Preferred solution
Price reduction
1.9
Details
My account has been suspended with a past due amount of $900 due to failure in their IT department to address the my account app. Issue with auto pay. I have been a customer since 2011 and somehow I got 3 payments behind and never notified by the app, mail, nor an...
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Review
#1172167 Review #1172167 is a subjective opinion of poster.
Reason of review
Problems with payment
Comcast - Sad Sad.
On sunday 1-14-16 A tech came out to hook cable up to my NEIGHBOR place and unhooked my cable and left. I CALLED the tech ( got the # from neighbor) and he stated he will be back to hook it up he was 15 mins away. Its 11 am when i spook to him. I called him back 3...
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Review
#1171594 Review #1171594 is a subjective opinion of poster.
Reason of review
Poor customer service

“TELL THE TRUTH” Comcast!!!!

1.0
Details
Lied to continually by customer service. Sick of having to call regarding my bill being raised every month. Finally got rid of you. Never Again!
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Review
#1168883 Review #1168883 is a subjective opinion of poster.
Reason of review
Pricing issue
1.1
Details
I returned two pieces of equipment and closed the account of my mom. It took 1.25 hours to do this 5 minute task. employee's stood around, did not acknowledge people waiting, receptionist was on her smart phone for 45 minutes flipping thru her pictures. No-one cross...
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Review
#1168078 Review #1168078 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$250
Preferred solution
Let the company propose a solution