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I guess Comcast has rights on any modem bought and sold through other vendors. I returned their leased modem 2 years ago, purchased a new one from Best buy and was fine for over a year. I received a letter from Comcast this past August saying they were going to...
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1 comment
Mike_mn
#778302

Such a long message. You got things straightened out?

.

I had an almost exact situation, but this went on for almost 1 1/2 years. They were charging me for my own moden after I turned in my rented one!

.

I's suggest to ANYONE, to find the local Comcast service center, and go there with your equip/bill. They are friendly people and there to help their customers.

(No I DO NOT work for Comcast).

. I went to the local service center (about 15 miles away), and they did straighten out the situation.

They even went back 3 months of the renatl fee. I blame myself, I should have checked.

Review
#471421 Review #471421 is a subjective opinion of poster.
Service
Comcast Internet Service
Tags
  • Colorado internet

TECH CALLS AT 5:00PM TELLS ME HE IS ON HIS WAY | Comcast review from Miami, Florida

AT 7:00 TECH HAS NOT ARRIVED OR CALLED THIS IS hOLLYWOOD TO hOLLYWOOD ? i CALL HIS CELL NO ANSWER, i LEFT A MESSAGE i CALL NUMEROUS COMCAST NUMBERS PUT ON HOLD, HUNG UP ON , OR THIS IS NOT THE RIGHT DEPT. BUT NO ONE CAN LOCATE THE TECH nEXT DAY COMCAST REP CALLS TO RESCHED MY NEW SERVICE, I ASKED WHAT HAPPENED TO THE TECH, TECH NOTES SAY HE WAS AT MY DOOR AND CALLED ME NOT TRUE !! I WAS THERE WAITING AND HE DID NOT CALL ME OR RETURN MY CALL COMCAST REP REFUSED TO ADMIT THE FAULT OF TECH NOT EVEN AN APOLOGY FOR WAITING NEXT INSTALL 5 DAYS AHEAD ON A SUNDAY NO THANKS I SAID WHO WANTS TO LOSE A SUNDAY WAITING FOR A TECH THAT MAY OR MAY NOT SHOW UP
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1 comment
Anonymous
#777090

IMO, usually the techs, unless they think they can get some money on the down low for an illegal hook up of some kind, they don't care what they do.

Review
#470660 Review #470660 is a subjective opinion of poster.
Service
Comcast Technical Support

Pay your bills | Comcast review

Pay your bills on time or get less equipment and every company does promotions. Promotions=NOT FULL PRICE DUH and if you have bad credit you should pay a deposit. If you go apply for credit and you have a bad history of credit you high risk and equipment isn't cheap. Dont be dumb. Pay your bills and everything will be ok. Most of the time its not your bundle that is costing you so much just your additional equipment or upgraded services and realistically if you dont like the way it is there are other companies. Nobody likes paying bills but that's part of being a adult everything costs money and nothing good is cheap.
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2 comments
Anonymous
#777091

hahaha...comcast employee chimes in with true feelings,eh?

:zzz

Adilee
#771345

At least most of there products are non contractual so you can change them be happy about that no other cable or internet provider offers that

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Review
#469973 Review #469973 is a subjective opinion of poster.
Service
Comcast Bundle

Promises , but lies | Comcast review from Lockport, New York

Since 12/23, a fiasco. Ordered internet,then lost TV service. Switched from Verizon on telephone. Had no phone service since 12/23 I keep calling and get passed around. Was told number could be transferred immediately. They finally gave a temporary number. Now that has gone..they promise to call you at certain time and do not do so. I don't think they are very competent. I have wasted more time and so aggravated over this.no one can call us. If they do, they get a message that phone is out of service. This is very embarrassing plus the calls we are missing
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Review
#469878 Review #469878 is a subjective opinion of poster.
Dad died 3 years ago. Mom did not change service to her name. She just died. Comcast wants the death certificate for Dad... wont terminate service without it. called 14 times, got through the call routing just to have the calls abruptly end. wonder if I was adding...
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11 comments
Anonymous
#827194

How do you turn off Comcast service due to the death of the customer?????

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Review
#469750 Review #469750 is a subjective opinion of poster.
Loss
$100
Tags
  • Lousy Comcast Service

Comcast guy name shelton fix Ill cable wire hes said cruel evil words like *** dumb

I told i need my wire because i have a extra tv in my room so hes says u dont know what are u talking about so i said yes i do so he talked about my racesaying u not spanish u are not that smart and u crack your head im not perfect saying hes far from perfect thats hes knows what hes doing that i dont hes saying hesbeen license for 10 yrs so i said well okay hes saying really mean things about my mother hes call me on the phone saying he can fix.anything the world and also said im a crazy psycho ***
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Review
#469685 Review #469685 is a subjective opinion of poster.
I contacted Comcast to dispute a charge on my bill. The dispute was caused by receiving a service call charge of $60 although no one had ever told me the policy concerning billing. The service technician who came to my home, Donald Harrisken, informed me that the...
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4 comments
Anonymous
#1026896

Comcast XFinity! How may we *** you today?

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Review
#469421 Review #469421 is a subjective opinion of poster.
Service
Comcast Internet Service
Loss
$60

Just Plain Horrible! | Comcast review from Chicago, Illinois

Currently stationed at Fort Campbell, when we moved on post I went to set up services with Comcast.. huge mistake by the way the wouldn't allow it I stood there for 2 hours and papers from housing proving we were the new residents because the old residents never turned their services off then we were quoted 89$ a month for 12 months . Well at 6 months we were paying our full price of what out package would have been after the 12th month UGh!The channels cut in and out during your TV show. :( you get 20 regular channels and the same 20 channels in HD and the charge out the *** for that.. we even lowered our Internet to snail speed and the monthly amount it's more than I pay for food every 2 weeks.. The customer service Is more than terrible. It sucks.
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Review
#469126 Review #469126 is a subjective opinion of poster.
Service
Comcast Internet Service

Watching tv online, Grimm, goes to dead air | Comcast review from Aurora, Illinois

When watching T. V. online, for example, Grimm, it cuts to an Ad, which is bad enough, but then there is dead air! The Ad never plays and you never get returned to your show. I pay over $200/mo and am supposed to have telephone service but they never got it working. I hate Comcast; I would switch if there were any other choice. Maybe we could get AT&T in our area. Hate Comcast hate the lack of service that never got my telephone working, hate the dead air they give me, hate the amount i pay per month, hate Comcast.
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Review
#468729 Review #468729 is a subjective opinion of poster.
Loss
$200

Worse service!!!!!! | Comcast review from Plainfield, New Jersey

I moved in in May. Comcast is the only service in my area. I was with Direct tv for 7 year never had problem like Comcast has given me!!!! Since May there's been a TV if not both with something going wrong. From no DVR to no channels to now our internet kicking you off every other hour and so much more. Then when you call they put you on hold for ever. I pay close to $200 a month and this is the service I'm stuck with. I even had a employee argue with me over them being the best!!! Comcast is a joke and they don't care about there customers or the service as long as they get paid!!!
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Review
#468420 Review #468420 is a subjective opinion of poster.
Service
Comcast Tv Service