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See details below related to deceptive billing practices and how addressed with Comcast today: It is currently 2:23pm and after 8 blind transfers/3 disconnects and speaking with 9 Comcast employees in various departments to include but not limited to: Billing, Internet...
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1 comment
Anonymous
#850640

what is wrong with this company?

Review
#517659 Review #517659 is a subjective opinion of poster.

Comcast - Returned equipment

still getting calls that I did not return equipment when I moved out of State. I hv receipt and gave agt nos etc to prove I did return equipment. Still getting calls. Even my acct shows "returned" and zero money owed. Get with it Comcast and stop the calls. I have Comcast in Florida because I have to. Basic included in rent I pay for extra channels, phone and internet. Waiting for the first bill...this should be another wonderful experience with Comcast. Before I moved I received 3 different price quotes on what it would cost me. After all was said and done I waited till I moved and then called for extra service. Was given a price of $75.00..lol compared to $144 and $122 and another for $134. I'm waiting with baited breath to see how this turns out.
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Review
#517521 Review #517521 is a subjective opinion of poster.

Comcast in Doylestown, Pennsylvania - Review about Service Office

Comcast - Review about Service Office
Only 1 Comcast office to service all of DC Pitiful!
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Review
#517473 Review #517473 is a subjective opinion of poster.

Comcast in San Jose, California - ANYTHING & Everything that could be imagined, went wrong!!!

No way can I put our experience in less than 100 words. From day ONE on May 23 to today, July 31, we have had nothing but hours and hours of proof of the worst customer service, LIES, over charges, wrong services, etc!! And now after months and months of absolute stress and no resolution, we want out and guess what!!! Comcast refuses. I am beyond done, I cannot believe they are getting away with this AND no one has done anything about it. The money that I have spent on my phone bill alone just waiting on hold so I could be lied to, hung up on, or told whatever the cuts rep on the phone could say to get rid of me is ridiculous by itself. Not including entire afternoons and sometimes ENTIRE days of missed work trying to get anything taken care of with these people!!!!!
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Review
#516969 Review #516969 is a subjective opinion of poster.
Loss
$1000

Comcast in Jacksonville, Florida - Unreliable

I have 2 business phone lines with comcast and many days I pick up the phone to find no dial tone in which case no-one can call into the business. The phone is the primary way customers contact us. NO PHONE NO BUSINESS numerous issues at home with reliability as well terrible service worst company MONOPOLY EVER. WE SHOULD HAVE A BETTER CHOICE FOR CABLE AND INTERNET AS ATT IS SLOW, CURRENTLY WAITING FOR SUPERVISOR ON HOLD HAVE BEEN ON THE PHONE ATTEMPTING TO GET VOICE MAIL PROBLEMS CORRECTED FOR OVER AN HOUR COMCAST SUCKS, IT CAN NOT POSSIBLY TAKE THIS LONG TO FIND 1 ONE PERSON IN THE COMPANY WHICH CAN SOLVE A VOICE MAIL ISSUE
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Review
#516927 Review #516927 is a subjective opinion of poster.
Loss
$15000

Comcast - Internet most down

I cannot connect to internet and my equipment is fine no problem there and my account balance is paid every month but comcast's internet service is down most of the time. I have been a customer for a couple of years and I have complained to comcast numberous times in the past but get no satisfaction. Now this time the internet has been mostly down for a week and I can only use the internet for about 20 minutes a day if I am lucky. All my equipment is new and up to date just like comcast ask me to do but I am still having problems. This has been and is a common routine and comcast does not give a ***. I am sick of paying for services that I cannot use and I cannot afford the installation fees for another company. I think customers should get some kind of notice and/or explanation for why service is down and when it will be up again and I think they should give customers some kind of credit for services they cannot and have not been able to use for a week or more.
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Review
#516837 Review #516837 is a subjective opinion of poster.
Let me first start off b saying Comcast is the WORST company to ever pay services to. We signed up with comcast this year in May. The representative who put the package together promised one thing and we were billed a RIDICULOUS amount after. We called andtried to...
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Review
#516164 Review #516164 is a subjective opinion of poster.
Loss
$400

Comcast - Review about Unprovided Phone Service from Park Ridge, Illinois

Spent over 3 hours on hold and still no service!
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Review
#516071 Review #516071 is a subjective opinion of poster.
this is what I sent to numerous offices of ComCast for what it's worth. Reference: Account number Saputo***, Ga 30040 To whom it may concern at ComCast (or as they say in Georgia, ComWorst) Your company is the worst company for Customer Service, just plain bad. I am...
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2 comments
Anonymous
#849193

Wait, so are you under the incorrect assumption that Comcast is the only company that outsources?

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Review
#515875 Review #515875 is a subjective opinion of poster.
Loss
$412

Comcast in Atlanta, Georgia - Continual bad service despite 8 service visits

Have just scheduled our 9th service visit in 9 months. No improvement yet. Some visits they never show and never call to cancel, despite the service folks saying "they are in route" when I call to check. We replaced all the in-home wiring at comcast's suggestion (about $400) - that was not the issue. We have replaced modems, boosters, etc. no effect, comcast replaced the wire from the street to the house (they said it was full of water, eaten by squirrels, covered by vines, etc.) - no improvement. After months of service calls, we still can't predictably get email, view movies, etc. We pay, but they provide inadequate service. I spend 3-5 months/yr in the 3rd world - my internet service there is consistently better (and MUCH cheaper) than here in Atlanta. If there was reasonable competition, comcast could not persist as a company.
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Review
#515710 Review #515710 is a subjective opinion of poster.
Loss
$1000
Tags
  • Bad service by comcast