Early this year a couple of high pressure sales guys came to my house selling a system that they promised would save me $30.00 a month with no change to my equipment. They said they would supply a SD TV receiver that I did not have to use if I did not want to. They actually told me I would only pay $49.95 compared to my regular $76.95 that I pay. They deliberately neglected to to me about regulatory fees that actually bring the price up-to what I pay now, however I was able to get them to admit that such fees would be added to the $49.95. I foolishly signed up for their system. They came on a Saturday to set everything up. It turned out that they changed the Modem/Router which they had previously told me would not happen & I was upset about, but I let them set it all up anyway. It took 3 hours for them to set everything up, which is way longer than I have ever taken to do it when I do it myself, so I do not think they are very experienced in the process. Once they left I noticed that the Internet was sluggish & Voip was choppy. I left the system alone for a week or so, thinking that it would settle down, which it did not. So a few days ago I put my old modem & router back, everything works really well again. A couple of days ago I returned the equipment to a Comcast Office, they put my billing back to how it was before my nightmare began. I am still trying to understand why Comcast is involved in this type of high pressure selling, it seems so counter productive, anyone with any sense is just going to switch back to whatever system they had before. My neighbor had an even worse experience/narrow escape. He was told that his bill would be $120.00 for a particular plan. One day while he was at work a Comcast engineer arrived to install the system even though he had not signed any contract. Fortunately he was able to straiten it all out, but he found that the system the guys were forcing onto him would have cost $160.00 a month, not the $120.00 he was promised, as he only pays $130.00 at the moment it did not make any sense for him to change. I hope that Comcast will stop these high pressure tactics to stop their reputation plummeting to even greater depths! Telling lies to customers is not helping Comcasts reputation. I intend to check with other neighbours to see the extent of this fraud.