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I went online to Chat on the Comcast website and subsequently met face to face with Comcast rep to discuss installing Comcast TV cable...no other services. I was quoted a price for Comcast Digital Preferred TV. In addition to the base price for the 220 channels, there...
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#1114627
September 10th, still no hope of anyone coming to restore services and we are 33 days in with nothing and no answers to when somebody might actually show up. Today I get to take on the billing department as there has been no credit to my account for September having no...
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1.0
I didn't like
  • No follow up from anyone
  • Appointment times
  • Supervisor do not care
#1112912
Comcast - Insanity
I have decided that I am going to review this issue as long as this crap continues! As previously mentioned still no service or communication from Comcast about when they are ever going to come here and reconnect the main cable line from Logan to the pole in my yard....
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1.0
I didn't like
  • leaving work uncompleted
  • Inability to help
  • Messed up process management
#1112567

Comcast - Left arm and leg for EPL Futbol!

Comcast
#1104863
Really NBC! Now you charge extra to watch EPL action!! Not is not enough that I already pay top dollar for my sports package, now I have to pay extra to buy an app to watch Manchester United play??!! In the meantime, ESPN & FoxSportsGo app is free, allows chrome play, and lets you watch replay games for free! Freakin capitalist! just like a big corp, suck the little people dry to feed the beast.
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Comcast - They lie

Comcast
#1101672
1.2
Details
The rep said they have NFL package ask them 4times they said yes then they said all lines been updated an internet is unlimited take to other people an that's all all a lie
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Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website

Comcast - Getting old

Comcast
#1093569
2.3
Details
I am a complete Syfi buff. Im 58 and love the 40s thru the 90s Movies and Syfi Theatre 2000. Why is the Shooter on. Good movie on cable. Half the *** is not this at one time great channel. IMHO. This make a mask is BS too. Please bring REAL SYFI BACK. 2015-17 is ***..... Don
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Billing Practices
Customer service
Website

Comcast - Terrible installation commitment.

Comcast
#1090846
1.2
Details
I have been scheduled for two iNstall appointments and NO ONE HAS SHOWN UP OR CALLED! WHEN I REACHED A REP THEY SCHEDULED ME FOR A WEEK LATER! I am totally disgusted with the customer service and install guarantee! I am a new customer and I thinking twice about using Comcast! ANGRY!
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Show
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
Comcast - This is the crap I’m dealing with
Just so you can see, here’s the new update from my Xfinity app. This is what I’m dealing with all day everyday!!! NOTHING BUT BS!!! What Einstein is sitting in an office, not even knowing where I am, much less if there is ANYONE in my area who gives a rats *** whether...
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1.0
I didn't like
  • Customer service representative
  • No service or communication from comcast
  • Being bounced from one support team to another
#1112462
Comcast - Worse by the day...
So - October 9th. No word from COMCAST, no trucks here working on the line. No refund from lasts months payment. I’d like to think that because it’s a holiday that it just has t posted to my account. BUT I DON’T BELIVE THAT! But everyday I check my Xfinity app just to...
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1.0
I didn't like
  • Poor excuses for bad service
  • Refusing to credit the account
#1112454
Here’s a shocker for everyone! STILL NO FREAKING COMCAST TRUCK, NO COMCAST TECHS AND STILL NO SERVICE!!! This is so far beyond ridiculous that I would be ashamed to work for this company! I have not had one single call from anyone period regarding any time that anyone...
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1.1
I didn't like
  • Disregard for customer issues
  • Customer service incompetence
  • Lack of coordination between departments
#1112281
So here I am, one month to the day, STILL WITH NO COMCAST/XFINITY SERVICE!!! Yesterday the 4th group of service techs came out AGAIN with the WRONG information about the issue here!!! I am dealing with multiple no customer service people who, for some reason, CANNOT...
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1.0
I didn't like
  • Did not fix the problem
#1112054
It happens on a regular basis. Usually when trying to use the dvr This forum is a pain pain pain pain pain pain pain pain pain pain pain pain pain pain pain pain pain pain pain I just wanted to make a brief comment and I have to waste time typing 100 meaningless word....
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#1111584
Comcast - COMCRASH SUCKS!! 100mb/sec package, YEAH RIGHT!!
Supposed to be getting an "Upgraded" package @ 100mb/download, and I can barely get 25-39mb on a good day!! Cannot believe I have been a customer for more than 2 years! I use a smart tv, and it has trouble streaming 480p content! They send multiple (different) techs...
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1.5
I liked
  • Voice remote
I didn't like
  • Not as advertised internet speeds
#1111502

Contact Comcast

Mailing Address:
Comcast Corporate Headquarters
1500 Market Street
 Philadelphia, PA 19102-2148
Phone:
(800) 266-2278
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Comcast - Horrible!
Like many people in southwest Florida who are still recovering from hurricane Irma, we are slowly putting our lives and proerty back together. I called Comcast right after the storm passed. I expected there to be a wait but at least wanted to get a service ticket in. I...
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1.0
I didn't like
  • Customer service have no idea how take care of the issue
#1110302