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Comcast refuses to listen to the solicitor phone call with me which will prove I was mislead on the amount I was going to be paying. Instead of having us listen to the phone call together they have told me I need to sue them to get the phone call records. Absolutely...
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#1064751
My cable box went up so I contacted Comcast to bring a new box out to my home.First time service tech brought wrong box 2nd time wrong box so instead of them coming back to fix thier mistake they give me a customer credit for 6 months therefore putting a bandaid on the...
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#1064508
In April 12 2917 my bill was for $266.00 My service was disconnected on April 14. On my 11. Comcast deducted $100.00 and May 12. Deducted $151.59 from my account. And when the account was opened the payment were in advance. So they sent me a check for $152.33 back...
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2.6
I didn't like
  • With the end of contract it not the best company to deal with
#1063707

Comcast - Billed almost double of what was offer

Comcast
#1064159
1.0
Comcast solicitor called me. I kept saying i wasnt interested. I was about to hangup when was offered a great deal. I agreed to it. When i received the bill it was close to double what i agreed to. Comcast will not correct the bill. They wont answer my continued requests to speak to a manager
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Comcast stinks

Comcast
#1054316
1.0
Take my advice. Avoid comcast at all costs. My experience was horrible as were so many others that Ive read about. Make sure you do research. Prices rising every month, terrible customer service, srood up service calls with no show no call, tv interference, internet down, rude wmoloyees
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Comcast email

Comcast
#1053100
1.2
Comcast deleted 11k of my emails. Assured me they were still on the server and would be no problem to restore them. After countless hours on the phone they didn't know why but they were deleted by Comcast and they are forever gone. I am really screwed now and Comcast does not care at all about this. Monopolies do what they do. Need regulation here is my feeling.
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Comcast - Poor internet service

Comcast
#1049757
Poor and intermittent service from comcast at sdk apartments
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Why do I have a well over heated ipad?? It seems I can't have games that I want without havingg them go out and never work again?? I get my ipad turned on by itself at night!! I seem to be turning around and talk to the wall!! I was told by your Comcast company that it...
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#1062215
We went to Comcast to save money. Opposite effect! First they fried our phone system by installing their equipment wrong and backfeedng the signal. Then they refused to take responsibility and referred me to their subcontractor. Then it took over a week to get our...
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1.0
I didn't like
  • Clueless people
  • Deceptive practices
  • Complete lack of customer service
#1061918
COMCAST IS THE WORST ISP EVER!!! I have paid and paid and paid and my balance just keeps going up. They tell me they returned payment even though they never return the payment! Thieves! Comcast tells me to call my bank and my bank says that Comcast took the payment and...
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1.0
I didn't like
  • How they steal peoples hard earned money
#1060061
Comcast's customer service via telephone is horrible to say the least! We can't even purchase PPV programs without calling and having a representative manually connecting it for us. To make it worse, the person we spoke with tonight had NO CLUE on how to do this, so we...
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1.0
#1056011
I have a two year contract agreement with comcast. The representative from comcast told me that my monthly payment is $158 +. The 2nd month they overcharge me and my bill was $249.58. After complaining to them , they flow rate the overcharges and my bill was less for 3...
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1.3
#1054900
Comcast sets themselves up for failure. All I wanted was the internet. I was going to do the self-install, but I only got two wires without the box. With seven o clock only half an hour away, I quickly tried to call the service center near me to pick one up. It took me...
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Anonymous
Rosalie Chavez

I do not like calling customer service to get someone I can't understand from a foreign county. Why doesn't Comcast hire within the U.S. to service U.S. sales.

2.3
I liked
  • Personal customer service
I didn't like
  • Automated messaging
  • No escalation process beyond scripted customer reps
  • Billing practices
#1054153
Comcast - Horrible installation
Comcast - Horrible installation
Comcast - Horrible installation
Comcast - Horrible installation
I have a rental and the new tenants brought Comcast in. My issue is with the installation. I have no idea about the Comcast service. After the initial install (see attached images) an employee of Comcast came out and reinstalled the proper way but the damage had been...
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#1051848