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We pay for on demand, but often get spotty availability for a program that should be on demand. Sometimes an episode or 2 or 3 are skipped and you can only access a much further into the season episode Now you can see where you can PURCHASE an episode but they don't...
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2.3
#1134858
On September 18 Comcast had a subcontractor, Full Bore, lay cable for a neighbor through my front yard, ripping up same, taking out shrubs and raising driveway up to an inch over concrete gutter at street. I called Comcast several times but they didn't bother once to...
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1.0
I didn't like
  • Poor customer service
#1134603
Comcast does not care about the consumer. After many years I could write a novel about the stupidity. On our latest saga with them we could not get them to resolve there error, we spent 10 hours and over several weeks with no results or returned calls ,, until we FILED...
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Anonymous
Anonymous

Please don't call anyone "stupid" when your spelling is at 5th Grade level.

I didn't like
  • Do not care attitude
#1130089

Comcast - Refund check

Comcast
#1134705
Comcast sent me a refund check after cancelling my order. I call to tell them the spelled my name wrong them cancell the check for $50.00 dollars and havent sent me another . I want to know where is my refund check. I want what belongs to me
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Comcast - Left arm and leg for EPL Futbol!

Comcast
#1104863
Really NBC! Now you charge extra to watch EPL action!! Not is not enough that I already pay top dollar for my sports package, now I have to pay extra to buy an app to watch Manchester United play??!! In the meantime, ESPN & FoxSportsGo app is free, allows chrome play, and lets you watch replay games for free! Freakin capitalist! just like a big corp, suck the little people dry to feed the beast.
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Comcast - They lie

Comcast
#1101672
1.2
Details
The rep said they have NFL package ask them 4times they said yes then they said all lines been updated an internet is unlimited take to other people an that's all all a lie
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Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website

Comcast - Getting old

Comcast
#1093569
2.3
Details
I am a complete Syfi buff. Im 58 and love the 40s thru the 90s Movies and Syfi Theatre 2000. Why is the Shooter on. Good movie on cable. Half the *** is not this at one time great channel. IMHO. This make a mask is BS too. Please bring REAL SYFI BACK. 2015-17 is ***..... Don
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Billing Practices
Customer service
Website
I have had Comcast agents lie to me, give me a certain price for the internet and end up overcharging me for their service (MULTIPLE TIMES), and send me equipment after I specifically said I did not need them and then charged me for the equipment. WORST OF ALL, when I...
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#1126252
They lie and will not disclose prices of a tech visit before they visit even if it is to service their own equipment. The representatives did not tell me there would be a fee for a tech visit and I asked them to pull up the recorded chat and they said they did not have...
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1.0
#1124395
A real horror story. I wanted to save money and decided to drop Fios. I called Xfinity and signed-up, gave my credit card, and scheduled the install (Nice feature! You can do that on the internet!). I received the email saying “We’ve Received Your Order, Thank you!”....
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#1121859
The only thing predictable about comcast is their abysmal service. Time after time, at 3 locations, the left hand didn't know what the right hand is doing. No show, no call, service date/time changes without ever contacting me, the customer. I could write volumes but...
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1.7
I liked
  • Service when it works
I didn't like
  • Abysmal customer service
#1121468
for the past 11 years I have lived at the house I live at now..ive had about 12 Comcast service tech guys here..my internet has kicked on and off,all day long,,Netflix half of the time could not even watch a movie..tring to do my work on my laptop..was...
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1.0
#1120521
This company bullies its costumers to pay more and more, it does not matter if you don't want streaming super high speed, they force you to pay for it, or leave. If you are a new costumer they might consider an affordable plan, but be prepared because for every reason...
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#1120069

Contact Comcast

Mailing Address:
Comcast Corporate Headquarters
1500 Market Street
 Philadelphia, PA 19102-2148
Phone:
(800) 266-2278
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I have a contract with them, i move from one house to another, i transfer the cable from one address to another this was done in 24 hours period. The company charge me with early termination contract for my old house and charge me with new contract almost $300.00...
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Anonymous
Anonymous

Have you ever read the contract you made with Comcast ?

1.0
#1117723