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We live in a duplex and have AT&T for our cable/Internet. New neighbors next door have Comcast out to install their cable. While installing it he disconnected our service. We notified him and he said he'd fix it. Some time goes by and still not fixed. We ask him to fix...
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2.7
#1037896
I moved other state, there no service from comcast. I cleared all my bills and asked the customer care to stop my service and deactivate it in January month and thought I deleted my account. After 2 months later, someone called me, said that you need to pay bill for...
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1.0
#1037365

Comcast sucks. They are the most crooked bunch of thieves on planet earth. They manipulate billing to rip you off every way they can, from the billing cycle dates to deposits made to phony charges. Anyway they can steal they do. They bill you in advance, and charge you...
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1.0
I didn't like
  • Thieves
#1036827

Comcast Internet Service Review

#1036328
1.3
My internet does not work properly. Been through two chats and phone calls. I AM WILLING TO PAY GOR A SERVICE CALL!!! They are no help. I'm probably going to cancel and pay the penalty...they don't care. They win ...I lose...for now.
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Comcast Customer Care Review

#1029802
POOOORRR Customer Service! Never Again!
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Comcast Internet Service Review

#1029405
1.0
The worst company ever Sorst speed internet Horrible customer service experience Stay away from this company
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Short Review for March 28, 2017, Pc_service

#1026645
Worst company ever. Customer service is horrible. Yall need to shut down. I will tell everyone i know not to get you. I am taking you to court and will sue you
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Overall customer service has been good but the billing policies are deceptive and anti-consumer directed. We have had internet, tv, and home security for just over 12 months and the two-year rate lock guarantee has already been broken twice with two monthly bill...
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#1035338
Long post, bear with me. #comcastfail In February of 2016 I noticed some discrepancies in my Comcast bill. It was significantly higher than it normally was, but I couldn't view and itemized bill anywhere. I called them multiple times to try to get a copy of my bill or...
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1.0
#1035150
Comcast - Changed programming without notice
I had set aside a weekend to watch Formula One Racing. I had setup my DVR to record practice, qualification, and the Race. The practice and qualification programs were recorded correctly. Sunday morning I checked for the race recording. It was nowhere to be found. I...
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#1035055
Here is an update. April 16th Easter Sunday. A sales person from Comcast was wandering through our neighborhood two nights ago, while we were walking, and when he identified which company he was repping, we pounced on him. He promised he could make things happen. Lo...
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Anonymous

Anita I need him at my house...Wi-Fi has been hit, miss since Thanksgiving 2016...even after upgrading modem and router to top of the line equipment! So frustrating.

Called tonight to lower my bill. I have been a Comcast customer since before 2002. I have medical issues have had to take a leave of absence from work. I am not getting paid. All I can do is watch TV and get on internet. No money coming in till my disability is paid....
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1.9
I liked
  • Two thumbs down
I didn't like
  • Poor customer service
#1033701
Just want say when one has a bill and calling to pay it with 2 different reps both say in order to restart service all you need is a deposit of a 100$ and you say you have a balance of 250$ and want to pay it and they tell you ma'am you can't pay something that is not...
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Contact Comcast

Headquarters Address:
Comcast Corporate Headquarters
1500 Market Street
 Philadelphia, PA 19102-2148
Phone:
(800) 266-2278
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Comcast - The best they have to offer
Comcast with their desire to lead is leading the way in the worst service of all the providers out there. They claim their X1 box is the best thing since sliced bread, HA. When you go to an Xfinity store it all works great, but get home connect your X1 and wait for the...
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#1033488